Shopped at your Blackpool store. I really miss your stores as I like to browse. I like to try new music and have an eclectic taste. I do find random searches online unhelpful and often unsuccessful un... Se mere
Virksomheden har svaret
Lokation
Skift lokationUnit 1, Tower Shopping Centre, Bank Hey Street, FY1 4RZ Blackpool, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Really nice to go shopping again ! Great store in Blackpool, super friendly, very helpful team, it's a treat, also have found items in store cheaper than eBay 'used' (and current, not old). Really enj... Se mere
Virksomheden har svaret
Been a HMV customer since the 7o's. You have always had variety and technology. Happy days buying Laserdisc films, vhs films for the children and latterly dvd/blu ray. Your staff are always happy t... Se mere
Virksomheden har svaret
i ordered rolling stones hackney diamonds while still living in sheffield but due to forward delivery i knew i,d be living in blackpool by due date.i collected at blackpool branch no probs,if only oth... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om hmv (UK) - Blackpool
Skrevet af virksomheden
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Skrevet af virksomheden
- home of entertainment since 1921
Kontaktoplysninger
Unit 1, Tower Shopping Centre, Bank Hey Street, FY1 4RZ, Blackpool, Storbritannien
4,7
Fremragende
204 anmeldelser
Bed kunder om at skrive en anmeldelse
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Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra hmv (UK) - Blackpool
Hi Customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Besvarelse fra hmv (UK) - Blackpool
Hi Brian
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Fast delivery great price
22. april 2025
Besvarelse fra hmv (UK) - Blackpool
Hi Neil
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great Service
Order placed in store and received in 2 days.Excellent customer service
19. april 2025
Besvarelse fra hmv (UK) - Blackpool
Hi Douglas
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Besvarelse fra hmv (UK) - Blackpool
Hi Stephen
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Had an LP sent to my local store
Had an LP sent to my local store as the website has for some reason removed the check stock in store function.
When i collected it, the packaging was damaged at the corner.
Sure enough the corner of the record’s sleeve was bent and creased.
The lad behind the counter simply got me another from stock in the store.
All sorted efficiently and with a smile.
Can’t fault the customer service in store.
6. april 2025
Besvarelse fra hmv (UK) - Blackpool
Hello idagaz
Thanks for taking the time to share your experience with us. Errors are rare but can unfortunately occur on occasion but we’re delighted to hear that you were happy with the service you received when we tried to correct this with you.
We pride ourselves on the service we offer our customers and we’re so pleased to have been able to help. Thanks for shopping with hmv and we hope to see you again soon!
Researched availability of cd
Researched availability of cd, great customer service. Managed to show me track listing also.
10. april 2025
Besvarelse fra hmv (UK) - Blackpool
Hi Baylor
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Easy click and collect service
HMV online orders using the click and collect service is very quick and easy. Will happily use again
10. april 2025
Besvarelse fra hmv (UK) - Blackpool
Hi Michael
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Besvarelse fra hmv (UK) - Blackpool
Hi Kenneth
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
HMV orders
Easy to order, quick dispatch and delivery that’s why I like ordering from hmv satisfaction all the time.
5. april 2025
Besvarelse fra hmv (UK) - Blackpool
Hi Jacqueline
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Efficient and attentive staff.
30. marts 2025
Besvarelse fra hmv (UK) - Blackpool
Hello Alan
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Besvarelse fra hmv (UK) - Blackpool
Hi David
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Exactly as promised the order was ready…
Exactly as promised the order was ready as and when it said
12. marts 2025
Besvarelse fra hmv (UK) - Blackpool
Hello Brian
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Besvarelse fra hmv (UK) - Blackpool
Hi Sandra
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Friendly helpful service and prompt…
Friendly helpful service and prompt delivery of the order
2. marts 2025
Besvarelse fra hmv (UK) - Blackpool
Hi Reg
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Shopped at your Blackpool store
Shopped at your Blackpool store. I really miss your stores as I like to browse. I like to try new music and have an eclectic taste. I do find random searches online unhelpful and often unsuccessful unless I know what I am looking for. Not a good recipe for broadening my horizons. So it is nice to visit your few remaining stores to indulge my music passion. Your staff in Blackpool were helpful and courteous and also quite knowledgeable. Well done gents.
26. februar 2025
Besvarelse fra hmv (UK) - Blackpool
Hi Kathryn
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Pre ordered click and collect all as…
Pre ordered click and collect all as expected....
26. februar 2025
Besvarelse fra hmv (UK) - Blackpool
Hi Patrick
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
In-store ordering
Man was very helpful, I didn't know the service for in-store ordering existed, only learnt this as the cd I wanted had sold that day and the staff member informed me can order it in for collection if you like.
Simple process he ordered you pay email address left, received email few days later to call back at store to collect.
9. februar 2025
Besvarelse fra hmv (UK) - Blackpool
Hello Bevo
Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our Blackpool store and the colleague you mentioned will be delighted to read this too. We’ll pass this onto the store manager to pass on the good news!
Thanks for shopping with hmv, see you again soon :-)
The politeness of the staff and how…
The politeness of the staff and how they helped me with the order
20. januar 2025
Besvarelse fra hmv (UK) - Blackpool
Hi Chloe
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Excellent store
Hi i order a re-released Chris rea cd from Blackpool store Xmas eve and it was ready to pick up the day after Boxing Day excellent customer service friendly staff very helpful definitely order again Thank you GARRY
2. januar 2025
Besvarelse fra hmv (UK) - Blackpool
Hi Garry,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
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Læs mere om andre typer anmeldelser.
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Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.