Website became slower and slower as I added CD's to my basket (over 2 minutes to add the 11th one!). A further fault meant I couldn't reach the payment screen to complete the order. Stores cannot ac... Se mere
Virksomheden har svaret
Lokation
Skift lokationUnit 28/29, Festival Place, RG21 7BE Basingstoke, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I went into the shop with little to no information on an old record player i was trying to set up with low hopes of anyone being able to assist me. That was until George came to the rescue with all th... Se mere
Virksomheden har svaret
Hello was looking for dvd the hit man's bodyguard, asked Lexi for help. Lexi could not have been more helpful, very pleasant, went out to store to look for it, unfortunately not there but ordered the... Se mere
Virksomheden har svaret
Helpfulness of HMV assistant in the Basingstoke store. I didn't have the correct title but thanks to the young man's patience and perseverance he found the DVD I wanted. Placing the order and arrang... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om hmv (UK) - Basingstoke
Skrevet af virksomheden
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Skrevet af virksomheden
- home of entertainment since 1921
Kontaktoplysninger
Unit 28/29, Festival Place, RG21 7BE, Basingstoke, Storbritannien
4,6
Fremragende
218 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Good communication and easy to order.
6. juli 2023
Besvarelse fra hmv (UK) - Basingstoke
Hi Freddy
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Ordered in shop and derived fast
7. juli 2023
Besvarelse fra hmv (UK) - Basingstoke
Hi MARK
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
avatar way of the water excellent film good value for the money
the service was excellent again polite and professional as always
29. juni 2023
Besvarelse fra hmv (UK) - Basingstoke
Hi wendy
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Besvarelse fra hmv (UK) - Basingstoke
Hello jamie
Thanks for leaving us a great review!
We were so pleased to read your comments and look forward to seeing you again soon.
Besvarelse fra hmv (UK) - Basingstoke
Hi Rob
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Courteous staff.
22. maj 2023
Besvarelse fra hmv (UK) - Basingstoke
Hi Graham
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
What I purchased was the right price…
What I purchased was the right price and then there was a DVD I needed ordering and the post was brilliant
26. maj 2023
Besvarelse fra hmv (UK) - Basingstoke
Hi Justina
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.