What made my experience great is that all the resources are very useful and very helpful. Reading the questions and text out is something a lot of people like including me it gives you a better unders... Se mere
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Se, hvad kunderne siger
Completed online Personal Licence Training and it was very easy to use and very informative. i have a 1 year old at home and It was perfect that i could work through it at my own pace and whenever i h... Se mere
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I’ve just completed my Level 3 Childcare EPA and I honestly couldn’t have asked for a better experience! My assessor, Emma Armitage, was absolutely amazing. From the moment she arrived, she mad... Se mere
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I had some real issues with a company who runs courses through Highfield as the awarding body. They were delaying certificates, being slow to send things & I was pulling my hair out asking on a da... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Highfield Online Training is the UK's leading supplier of instantly accessible online training materials. We are experts in design and delivery of work-based online courses, and offer off-the-shelf or bespoke solutions that puts the needs of the learner first. We work with some of the world's most recognisable organisations, and offer courses in Crowd Safety, Customer Service, Fire Safety, First Aid, Food Safety, Health and Safety, Health and Social Care, Infection Control, Licensing, Short Courses / Micro-learning, Warehousing and Storage.
Kontaktoplysninger
Icon House, First Point, Balby Carr Road, Doncaster, DN4 5NU, Doncaster, Storbritannien
- 01302 363277
- info@highfieldelearning.com
- www.highfieldelearning.com
4,5
Fremragende
145 anmeldelser
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Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
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Besvarelse fra Highfield Online Training
Hello,
Thank you for taking the time to leave a positive review for our online first aid course. We are so pleased to have been part of your learning journey.
Thank you for choosing our course, we hope to welcome you back soon.
Kind regards,
Highfield Online Training
1 star as can't give zero
1 star as can't give zero. Worst e-learning ever. Slow, monotonous and questions so badly worded it's impossible to answer. No feedback on test, just sends you round in a loop listening to the same rubbish over and over. Do not use, no relevant information what so ever. What a waste of time. Nobody loves e-learning, but this is the worst sorry example I have ever encountered. The only thing I learnt is don't use this company!
20. februar 2024
Uopfordret anmeldelse
Besvarelse fra Highfield Online Training
Hello,
Thank you for taking the time to share your feedback. Customer satisfaction is our top priority and all feedback is taken very seriously.
I was unable to find you on our system. In order for us to investigate and understand the specific situation you encountered, could you please reply to the request for further information that I have just sent via Trustpilot.
Thank you for giving us the opportunity to improve, we look forward to hearing from you.
Kind regards,
Highfield Online Training
I learned a lot about first aid and i…
I learned a lot about first aid and i was very happy to knew more about saving life.
Thanks 🙏
20. februar 2024
Uopfordret anmeldelse
Besvarelse fra Highfield Online Training
Hello,
Thank you for taking the time to leave a positive review for our online first aid course. We are so pleased to have been part of your learning journey.
Thank you for choosing our course, we hope to welcome you back soon.
Kind regards,
Highfield Online Training
Not Sure whats the worth of my self-printed Certificate
Just finished my Food Safety level 3 training. The certificate was very easy to download and two stars for the content. But I am not sure whats the worth of my Level 3 certificate because the document does not mention any accreditations. I am not sure if its useful because its also doesn’t mention if its EHO approved. It says CPD certified on the website but it’s nowhere mentioned on the certificate. There are just two logos and both are highfield’s logos.
There are certain modules where “I felt” that the answers or the specific topic was not covered and hence I got the answers wrong. Also some modules are not very easy to understand like “Control Measure”. I found that module very messed up because you learn something and you answer about something else. Took me some 7-8 attempts to clear that module. Every time you fail, the website throws you back to the first slide and you have to study whole module again. Fair enough if you get questions from the covered material but “I felt” otherwise.
God knows if council will accept my this certification or I’ll have to do another EHO approved certification
Update: Read the response and things make sense to me. Like EHO approval, I was not familiar with the technicality. Thanks for your response and making my concepts clear.
25. januar 2024
Uopfordret anmeldelse
Besvarelse fra Highfield Online Training
Hello,
Thank you for taking the time to leave a review. We are pleased you were able to download your completion certificate with ease.
Our Food Safety Level 3 course has been developed and reviewed by a number of Environmental Health Officers, including the most prominent author of Environmental Health literature in the world, Richard Sprenger.
Our course fully meets the legal requirements for food safety training AND the entrance requirements for both HABC accredited qualification and those from a number of other Awarding Organisations.
We choose not to label our courses as EHO approved as no formal route exists to obtain approval from Local Authority Environmental Health Departments, this is as each EHO reports to their own authority and as public organisations they do not endorse commercial products. We feel that to label an e-learning course as ‘EHO Approved’ would be at worst dishonest and at best misleading, we leave other providers to make their own decision on the honesty of such a claim.
It is important to us that learners finish our courses with full knowledge of the training they have just completed. Therefore, where an end of module question is answered incorrectly, the course takes you back to the page that contains the relevant information.
We would be more than happy to discuss this in further detail with you. You can contact us on 01302 363277 by asking for the e-learning account management team.
Thank you,
Highfield Online Training
Easy to follow and understand the procedures of First Aid.
This is a very good and helpful for us. In the event of required for the first aid, at least we know the procedure and how to follow the procedure. This will help us in our daily life. Glad to be a part of this training session. Thank you.
17. januar 2024
Uopfordret anmeldelse
Besvarelse fra Highfield Online Training
Hello,
Thank you for awarding us 5 stars! We're thrilled to have played a part in your learning journey. Thank you once again for choosing our course and taking the time to share your experience with others.
We hope to welcome you back soon.
Kind regards,
Highfield Online Training
Are there Highfield certification…
Are there Highfield certification centres in Vancouver Canada.
I live in Vancouver Canada.
3. januar 2024
Uopfordret anmeldelse
Besvarelse fra Highfield Online Training
Good afternoon Thank you for contacting Highfield online training,
as a provider of online learning only we do not offer any formal classroom based courses ourselves, however our online courses can be used anywhere.
Kindest regards
Highfield online Training
just done my food hygiene level 3
just done my food hygiene level 3. great course very informative and easy to print off certification. thank you I will be using you again ..... thumbs up!!!!
13. december 2023
Uopfordret anmeldelse
Besvarelse fra Highfield Online Training
Hello,
A big thank you for your wonderful 5-star review. We are delighted you enjoyed our online training course and took the time to share your experience.
Thank you for being a part of our community of learners, we look forward to welcoming you back soon.
Kind regards,
Highfield Online Training
Amazing course
23. november 2023
Uopfordret anmeldelse
Besvarelse fra Highfield Online Training
Hello,
A big thank you for your wonderful 5-star review. We are delighted you enjoyed our online training course and took the time to share your feedback.
Thank you for being a part of our community of learners, we look forward to welcoming you back soon.
Kind regards,
Highfield Online Training
Fantastic Training Techniques
18. september 2023
Besvarelse fra Highfield Online Training
Hello,
Thank you so much for your 5-star review of our e-learning course. We are delighted to have been part of your learning journey.
We are grateful for your support and can't wait to welcome you back soon.
Kind regards,
Highfield Online Training
My Feed-back
It is very importnat and useful course, It was amazing to attend this course as a practical training and online as well.
it will be better if you provide Arabic version for the online course and handbook, as we faced some difficulties to understand idioms.
11. november 2023
Uopfordret anmeldelse
Besvarelse fra Highfield Online Training
Hello,
Thank you for sharing your positive experience with our e-learning course! Your 5-star review reaffirms our commitment to providing valuable training.
Your feedback encourages us to continuously enhance our e-learning course for learners worldwide and I will pass this on internally.
We are grateful for your support and hope to welcome you back soon.
Kind regard,
Highfield Online Training
Amazing customer care
Every step worked as should.
The audio was clear and helpful.
The certificate is also a plus
29. oktober 2023
Besvarelse fra Highfield Online Training
Hello,
A big thank you for your wonderful 5-star review; it was a true pleasure to read. We are delighted you enjoyed our online training course and took the time to share your experience.
Thank you for being a part of our community of learners, we look forward to welcoming you back soon.
Kind regards,
Highfield Online Training
I learnt things that I have always…
I learnt things that I have always wanted to, and I am using those skills now daily.
16. marts 2023
Besvarelse fra Highfield Online Training
Hello,
A big thank you for your wonderful 5-star review; it was a true please to read. We are delighted to have met your expectations and provide you with valuable knowledge for your learning journey. Thank you for being a part of our community of learners, we look forward to welcoming you back soon.
Kind regards,
Amy Knitter
Highfield Online Training
The training was amazing
The training was amazing, very detailed. The trainer answered all questions thoroughly. definitely recomend.
9. oktober 2023
Besvarelse fra Highfield Online Training
Hello,
Thank you so much for your 5-star review. We are delighted to have been part of your learning journey. We are grateful for your support and hope to welcome you back soon.
Kind regards,
Amy Knitter
Highfield Online Training
Besvarelse fra Highfield Online Training
Hello,
A big thank you for your wonderful 5-star review. We are delighted you enjoyed our online training course and took the time to share your experience.
Thank you for being a part of our community of learners, we look forward to welcoming you back soon.
Kindest regards,
Highfield Online Training
Very impactful training to take and learn.
The information we take from the training and the time it takes to complete it is just perfect.
11. oktober 2023
Uopfordret anmeldelse
Besvarelse fra Highfield Online Training
Hello,
Thank you so much for your wonderful 5-star review of our e-learning course.
We are delighted to have met your expectations and provide you with valuable knowledge for your learning journey.
We are grateful for your support and can't wait to welcome you back soon.
Kind regards,
Highfield Online Training
Efficient
My course was efficient because of the pace i could finish it.
The course is great because of the illustration with pictures and the audio presentation.
5. oktober 2023
Uopfordret anmeldelse
Besvarelse fra Highfield Online Training
Hello,
A big thank you for your wonderful 5-star review; it was a true please to read. We are delighted you enjoyed our online training course and took the time to share your experience.
Thank you for being a part of our community of learners, we look forward to welcoming you back soon.
Kind regards,
Highfield Online Training
I actually really enjoyed this course
I actually really enjoyed this course. Great that you can pick up where you last left off. Got my certificate as soon as I finished
22. september 2023
Uopfordret anmeldelse
Besvarelse fra Highfield Online Training
Hello,
A big thank you for your wonderful 5-star review. We are delighted you enjoyed our online training course and took the time to share your experience.
Thank you for being a part of our community of learners, we look forward to welcoming you back soon.
Kindest regards,
Highfield Online Training
good knowledge really useful in daily work
Amazing appearance while training and good knowledge getting
19. juli 2023
Besvarelse fra Highfield Online Training
Hello,
Thank you for taking the time to leave us a review and awarding us 5 stars! We are thrilled to have played a part in your learning journey.
Thank you once again for choosing our course and taking the time to share your experience with others. We hope to welcome you back soon.
Kind regards,
Highfield Online Training
Absolutely terrible company paid for…
Absolutely terrible company paid for fast track cscs card and over a week later still waiting. Spoke to director many times who said he’d get straight back to me and never did, tired of chasing this useless company. Seems like a scam to me so beware
14. september 2023
Uopfordret anmeldelse
Besvarelse fra Highfield Online Training
Hello Lee,
Thank you for your recent review. We do appreciate any reviews we receive and are eager to continually improve however, on this occasion, your review appears to relate to a different company.
Highfield Online Training offer online training courses to support learners with their learning journey. We do not have any involvement with applications or supplying of CSCS cards.
You may have taken an online training course created by Highfield Online Training but any payments and agreements made will be between you and the training provider who you booked through. You will be able to get their details from any booking confirmation emails or invoices.
Kind regards,
Highfield Online Training
A decent platform
A decent platform, easy to follow and questions are all relevant/sector specific. Can be a little slow on occasion.
14. september 2023
Besvarelse fra Highfield Online Training
Hello,
Thank you for your positive review. We are pleased to hear that you found our course easy to follow and the content relevant to your needs.
I will pass your feedback to our Learning Technologies team who are always eager to seek new ways of improving learner experience and maintain high standards.
We are grateful for your support and can't wait to welcome you back soon.
Kind regards,
Highfield Online Training
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.