Ayesha has taken much time and expertise to diagnose me and provide me with the type of hearing aids which don't impinge on the arms of my spectacles. My lack of hearing is severe -my biggest probl... Se mere
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Se, hvad kunderne siger
Have been taking my Mum to Hidden hearing for a number of years now - and can’t praise Lucy enough! She is so lovely, patient, caring and truly committed to doing whatever she can to help my dear, nea... Se mere
My mother went for a hearing test on Tuesday at Solihull Branch and was informed that she needed a hearing aid. We received excellent advice on which device would be most suitable for my mothers needs... Se mere
Lucy was very friendly and helpful but at the same time obviously very knowledgeable about every aspect of your product. She also answered any query with patience and understanding and at no time did... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Hidden Hearing is a leading private hearing healthcare provider with over 50 years of experience and 80 branches throughout the UK.
Kontaktoplysninger
24 Station Road, B91 3SB, SOLIHULL, West Midlands, Storbritannien
- 0121 6474220
4,7
Fremragende
111 anmeldelser
Bed kunder om at skrive en anmeldelse
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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Good service
Ayesha was very helpful and knowledgeable, explained everything so I knew what was going on.
12. juni 2026
Uopfordret anmeldelse
Ayesha has taken much time and…
Ayesha has taken much time and expertise to diagnose me and provide me with the type of hearing aids which don't impinge on the arms of my spectacles. My lack of hearing is severe -my biggest problem is still in large groups of people. I can hear radio (iphone) and TV perfectly through a Connexx box. Excellent! Thank you for keeping me in touch.
26. februar 2026
Uopfordret anmeldelse
The staff are all lovely and really…
The staff are all lovely and really take the time with you to exsplain everything . Lucy is a credit to you she is so lovely every time I come pt care you definitely feel looked after with Lucy . It's so important to have that .
14. maj 2026
My visit. The staff especially the audiologist…M
The staff especially the audiologist was good, she answered my questions & explained, what was best for me. She was honest & not pushy. This was my second visit and I feel much wiser.
17. april 2026
Range of newest technology
Consultant was very empathetic and understandiing. No rush and very knowledgeable.
1. maj 2026
I was very happy with my visit
I was very happy with my visit. All the staff were very friendly Ayesha was really friendly and put me at ease straight away.i was very happy with my hearing aids I was shown very clearly how to use them.
27. april 2026
Uopfordret anmeldelse
Was very pleased with my visit to Solihull
Was very pleased with my visit to hidden hearing. It was very efficient and the test was extremely thorough and everything was explained to me as to what was happening.
22. april 2026
Both Lucy and Penny are welcoming…
Both Lucy and Penny are welcoming friendly knowledgeable and kind.
15. april 2026
I had an excellent experience
I had an excellent experience . I was seen on time with a warm welcome from the audiologist Ayesha .she took history and some information . She explained about the test in detail and explained about hearing and its importance . Once the test was over she explained the findings and the need for the hearing aidas well as the types of the hearing aids as well as the difference and the prices in a proper professional way . I was well informed .
2. april 2026
Uopfordret anmeldelse
Excellent service
Very professional, helpful and pleasant staff. Excellent service I would highly recommend.
9. april 2026
Turn that TV down !
I have been wearing hearing aids for many years now, NHS and private. Ayesha Rehman of Hidden Hearing who fitted my latest ones has always been caring and reassuring, happily answering all my questions be they simple or otherwise. I have always felt embarrassed telling people that I wear hearing aids, not any more. Ayesha has made me feel confident with myself and my hearing aids. They are so good I have to ask my Husband to turn the TV down now instead of turning it up louder.
THANK YOU Ayesha Rehman
9. april 2026
Uopfordret anmeldelse
Svar kan have AI-indholdLæs mere
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Not happy with the experience I had…
Not happy with the experience I had here.
Quoted £6499 for oticon ITE device and told wax not a problem in right ear that has an 80% loss.
Went to specsavers/NHS test today and was told too much wax in right ear to get valid test and hearing in left was 40% (hidden hearing said 70%)
When I called hidden hearing to cancel was told NHS would be no good and they would reduce price from £6499 to bte price of less than £4000 !!!
Not happy at all.
27. marts 2026
Uopfordret anmeldelse
Besvarelse fra Hidden Hearing - Solihull
Hello
Thank you for taking the time to leave your review however we are sorry to see the reason for it. Based on the feedback you have provided we can understand your frustration, this is certainly not the experience we would like to provide to any of our customers.
Whilst we know that in some cases hearing levels can fluctuate from day to day, we also share some concern of the differences you have mentioned from a test with us compared to a test elsewhere.
We’d really appreciate the opportunity to look into this for you in more detail to ensure everything has been properly reviewed and clarify any questions you still have. If you’re open to it, please contact our Customer Services Team on 01622 775191 or by emailing contact@hiddenhearing.co.uk and we'll be happy to help.
Kind regards
Hidden Hearing Ltd
0800 740 8796 / 01622 775191
contact@hiddenhearing.co.uk
Very efficient polite really knew there…
Very efficient polite really knew there and genuinely nice people
25. marts 2026
Friendly professioinal customer service
Lucy was very friendly and helpful but at the same time obviously very knowledgeable about every aspect of your product. She also answered any query with patience and understanding and at no time did I feel rushed or hurried
14. januar 2026
Uopfordret anmeldelse
Listen and learn
Everyone is very welcoming and you feel at ease..
The test are quite easy and the results are given with care and fully explained to help you understand them..
11. marts 2026
A good experience ..though costs are eyewatering
Ayesha was very professional and thorough
6. marts 2026
Happy hearing
Amazing customer service starting with the helpful and professional receptionist.
We were at hidden hearing for my husband.
Lucy the audiologist was very sociable, she made my husband and I feel at ease from the start.
She explained every action before commencing.
She did far more intense checking than a previous well known hearing company (who we were not happy with ) hence the move to hidden hearing.
Her mannerism was spot on and we left knowing my husband was in safe hands and nothing was too much trouble .
My husband is going back next week to see how he is getting on with his hearing aids and any tweaks that he may need .
Knowing he can get an appointment to discuss any problems with Lucy instead of via an email is so much better than his previous experience
We felt we were getting a personal service from a caring company .
3. marts 2026
Helpful staff
17. februar 2026
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