Easy pick up, great customer service, but these employees should have information about open gas stations on the return. Hertz was wonderful at accommodating after the fact, but my wife and I drove ar... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Our car wasn’t ready when we arrived. Agents said it would be about an hour until they had a car, however, within 15 minutes they found one. That has only happened to me a handful of times since rent... Se mere
Great customer service, vehicle was great and exactly what we needed. The staff member was extremely helpful and polite
The check in process was smooth. The car we got was not in the best condition. I had picked an economy car but since it was Hertz, I expected the car to be in tip top shape. When we reached the airpo... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
Kontaktoplysninger
727 Fly Don't Dr, 49686, Traverse City, Michigan, USA
- (231) 946-7051
Your Car Rental Deals, News & Offers
4,3
Fremragende
12 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Easy pick up
Easy pick up, great customer service, but these employees should have information about open gas stations on the return. Hertz was wonderful at accommodating after the fact, but my wife and I drove around for 20 min looking for a gas station near the airport, two were closed for construction and 3 were just not open at 6am. This is invaluable information for the customer
7. september 2026
I don't recall his name
I don't recall his name, the Hertz rep at the rental counter at Traverse City airport at ~15:00 on Sunday 30 September, who acknowledged my President's level and was able to accommodate my request for a vehicle with a hatchback (which facilitates my business use of the vehicle) even though I'm required to rent at the lowest level of vehicle (class C or D) - the Gold Board system Hertz uses has been very advantageous for me, and though that site didn't have one, the rep treated me equivalently - glad to have had that hatchback vehicle for this work trip.
4. september 2026
Hertz delivered exactly as promised
Hertz delivered exactly as promised. Matt wa a great help.
31. august 2026
Great customer service
Great customer service, vehicle was great and exactly what we needed. The staff member was extremely helpful and polite
28. august 2026
Our car wasn’t ready when we arrived
Our car wasn’t ready when we arrived. Agents said it would be about an hour until they had a car, however, within 15 minutes they found one.
That has only happened to me a handful of times since renting from Hertz these past many years.
25. august 2026
Easy check in
The check in process was smooth. The car we got was not in the best condition. I had picked an economy car but since it was Hertz, I expected the car to be in tip top shape. When we reached the airport to drop off the car early in the morning, the counter was closed. However we just filled a form and dropped off the key in the dropbox. It was an easy process.
5. juli 2026
We very smooth in and out
1. juli 2026
Great location, friendly and helpful staff!!!
The staff are very friendly and helpful. The location is great, you just walk straight outside from baggage claim to parking lot where cars are located. The Hertz desk is right at baggage claim. They don’t have Gold service but there wasn’t a wait at the desk for either our arrival or drop off.
27. juni 2026
Easy pickup and dropoff
16. juni 2026
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.