The airport pick up counter was closed prior to my flight landing. I was unable to pick up car and had to return the next morning to pick up my vehicle. There were no longer any e-vehicles available... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Very pleasant and trustworthy experience every time I used your services. Keep up with the good work.
I thought the car was really nice, but I did not appreciate paying more to rent a hybrid vehicle, and getting to the airport to find out that they did not have a hybrid vehicle. My car was good on gas... Se mere
Car was hard to find and more difficult to get out of the parallel spot. When I asked for help I was told to call the 1-800 number.
Virksomhedsoplysninger
Skrevet af virksomheden
Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
Kontaktoplysninger
114 Moffett Pl, 93117, Goleta, California, USA
- (805) 967-0411
Your Car Rental Deals, News & Offers
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Middel
7 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
The airport pick up counter was closed…
The airport pick up counter was closed prior to my flight landing. I was unable to pick up car and had to return the next morning to pick up my vehicle. There were no longer any e-vehicles available as requested on my reservation. It also cost me $55 dollars in Lyft fees to get from and back to the airport due to the vehicle not being available due to the closed rental counter.
31. august 2026
Very pleasant and trustworthy…
Very pleasant and trustworthy experience every time I used your services.
Keep up with the good work.
30. august 2026
Rethinking Hertz
Car was hard to find and more difficult to get out of the parallel spot. When I asked for help I was told to call the 1-800 number.
30. august 2026
I WAS OVERCHARGED!!!!!
I WAS OVERCHARGED and they keep telling me via email that I wasn't. I believe all of these emails are computer generated and have been unable to get a telephone number where I may speak to a real person. I am a loyal, long time customer and so far for three days they have done nothing to resolve this issue to my satisfaction.
8. juli 2026
Efficient counter staff
Efficient counter staff, very clean vehicle and no waiting time as a Gold Member with a reservation.
2. juli 2026
Some hits and some misses
I thought the car was really nice, but I did not appreciate paying more to rent a hybrid vehicle, and getting to the airport to find out that they did not have a hybrid vehicle. My car was good on gas mileage, but I specifically picked the selection for hybrid. The woman at the counter was nice and friendly, but I did not appreciate that I am a Hertz Gold member and there was a dedicated line for Hertz Gold members, but there was only one person at the counter, helping everybody from this Hertz Gold counter no matter what their issue. Also, my car was not available when I arrived, meaning the contract was not ready with the keys. This is why I stopped using Hertz in Santa Barbara in the past because there were so many issues and being a Gold member carried no weight.
22. juni 2026
I hate Hertz!
Every single time!!!!! I returned the car 12 hours ago and it's still showing as I'm renting it. I hate Hertz!!! Especially the Santa Barbara Airport location! Such unprofessional group of people working there and they always charge me for fuel even though I fill it up every single time! I'm definitely switching to National. So pissed, what a waste of time to call again which I've done hundreds of times, terrible company.
11. juni 2026
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.