When I arrived at the location to pick up my rental car the door was locked and there was a sign that said this location closed early any I had to go to a different location to pick up my car. I didn’... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Booked 9 months in advance and they gave me an EV, which I have never gotten before and is a terrible choice for anyone traveling any meaningful distance. Having to charge the vehicle added 4+ hours t... Se mere
The car was ready for us and in perfect condition. It drove beautifully. Our agent was very helpful.
Agents were helpful, prompt and got us in and out.
Virksomhedsoplysninger
Skrevet af virksomheden
Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
Kontaktoplysninger
250 Albany St, 10280, New York, New York, USA
- (646) 253-1692
Your Car Rental Deals, News & Offers
3,4
Middel
7 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Given an EV with no option to change
Booked 9 months in advance and they gave me an EV, which I have never gotten before and is a terrible choice for anyone traveling any meaningful distance. Having to charge the vehicle added 4+ hours to my entire trip than I would have had with a gasoline vehicle. They were not helpful in accommodating any changes to this selection, a pure play to upcharge loyal customers who planned ahead accordingly. This type of vehicle should be reserved for those who specifically request them, and definitely shouldn't be a choice at rental locations in large cities where people tend to rent vehicles to leave the city.
7. september 2026
My drivers license had expired and I…
My drivers license had expired and I had the paperwork to show they were mailing me a new one (the temporary paper they give you). Even though you had rented me a car 4 days ago with the same paperwork this time you refused and all of my plans have had to be cancelled costing me $$$ in hotel and cancellation fees. I am really disappointed.
5. september 2026
Pick up location locked up early
When I arrived at the location to pick up my rental car the door was locked and there was a sign that said this location closed early any I had to go to a different location to pick up my car. I didn’t receive a courtesy call or email or anything to let me know about the change. I had to take an uber to the other location which cost about $30 and put me an hour behind schedule.
31. august 2026
Car smelled of smoke terribly
1. I had to wait for 45 min for a car even though I had a reservation.
2. The car smelled terribly of smoke but was the only one available.
25. august 2026
Car was dirty and not full of gas
Car was dirty and not full of gas.
Said to return it at 7/8’s. How does one do that ?
27. august 2026
Great service
The car was ready for us and in perfect condition.
It drove beautifully. Our agent was very helpful.
24. juni 2026
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.