Rather than give us a discount that was included in the price, we were upgraded to a different vehicle which was filthy inside and out. The previous renter's paperwork was still inside the vehicle. Be... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I've been a Gold member at Hertz for a while and rent vehicles regularly for business. What I'm about to describe isn't a one-time mishap—it's a pattern of poor service that has finally pushe... Se mere
Amanda was very polite and helpful. She kept us up to date on everything going on.
car worked well... EASY to reserve... easy to pick up and easy to return... made for a pleasant trip
Virksomhedsoplysninger
Skrevet af virksomheden
Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
Kontaktoplysninger
1201 Briley Pkwy, 37203, Nashville, Tennessee, USA
- (615) 399-5060
Your Car Rental Deals, News & Offers
3,3
Middel
4 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Rather than give us a discount that was…
Rather than give us a discount that was included in the price, we were upgraded to a different vehicle which was filthy inside and out. The previous renter's paperwork was still inside the vehicle. Because we were short on time we accepted the vehicle as is. I'm not sure if we will be using Hertz again.
1. oktober 2026
Amanda was very polite and helpful
Amanda was very polite and helpful. She kept us up to date on everything going on.
25. september 2026
Avoid All Hertz Locations in Nashville, TN
I've been a Gold member at Hertz for a while and rent vehicles regularly for business. What I'm about to describe isn't a one-time mishap—it's a pattern of poor service that has finally pushed me to abandon the Hertz and Dollar Thrifty company entirely.
My latest reservation exemplifies the problem: the reserved vehicle class wasn't available. Instead of a suitable alternative, I was given a cigarette scented 2024 model that was visibly dirty and unkempt, complete with footprints on the passenger seat back. Unacceptable.
I called headquarters to arrange an exchange at the BNA location. Despite BNA management and staff objections, they eventually processed it. However, when I returned the replacement vehicle to the Briley Parkway location, the manager attempted to charge me a cleaning fee—citing excessive grass and dog hair on the floor of the brand new car. This is the same location where I had just received the 2024 in poor condition.
This isn't customer service; it's a business model designed to exploit customers. I've experienced this behavior repeatedly in Nashville. After over a decade of loyalty, Hertz has made it clear they don't value long-term customers.
I will never rent from Hertz again. If you value your time and money, avoid all Nashville-area locations.
2. september 2026
car worked well..
car worked well... EASY to reserve... easy to pick up and easy to return... made for a pleasant trip
3. september 2026
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.