1. Hertz changed the car I chose two times before pickup. 2. The car I rented had a small windshield crack that extended to the entire windshield when I was 150 miles away making visibility and dr... Se mere

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
We wanted a all wheel drive and ended up reserving with Hertz. The employees at the airport location in Montrose are very personable and helpful. They helped the our Colorado trip get off to a wonderf... Se mere
receptionist in Montrose CO was very kind and helpful, showing me how to get into and out of low gear for the vehicle; dissappointed that, once again, there was an additional charge added in Denver,... Se mere
We needed a large car for transport of gear and clearance for a some light 4-wheeling. Had to make the reservation a bit ahead of time, but Hertz delivered the right SUV when we arrived. This made the... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
Kontaktoplysninger
2000 Airport Rd, 81401, Montrose, Colorado, USA
- (970) 240-8464
Your Car Rental Deals, News & Offers
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Problems
1. Hertz changed the car I chose two times before pickup.
2. The car I rented had a small windshield crack that extended to the entire windshield when I was 150 miles away making visibility and driving difficult and unsafe.
3. I changed the times of pickup and drop-off prior to arrival by 1.5 hours on each end raising the price by $200. - substantially more than an extra day rental.
We wanted a all wheel drive for Colorado
We wanted a all wheel drive and ended up reserving with Hertz. The employees at the airport location in Montrose are very personable and helpful. They helped the our Colorado trip get off to a wonderful start and even had a recommended for a lunch place when we asked. Thx guys!
So I didnt even pay for the car
So I didnt even pay for the car. I was asked to pay the deposit and then given keys for a car I didnt pay for or order. Was told I was the only one who could drive the car and not the person paying. Silly dealings. Call Brent the person who paid and he will explain it all. Car was great but wtf if that SOP yall have going on.
OK, could be better
receptionist in Montrose CO was very kind and helpful, showing me how to get into and out of low gear for the vehicle; dissappointed that, once again, there was an additional charge added in Denver, at end ($99 that I don't know what for)
Tom Burger
Staff was great and very friendly
Staff was great and very friendly, car was good, outside could have been cleaner. Inside clean!
Very friendly staff
Very friendly staff. Reservation ready on time. Easy pick up and drop off.
Always a pleasant experience!
The ladies at the Montrose Hertz desk are enormously helpful!
What a welcoming feeling after a delayed flight!
I’m a repeat customer. The staff remembered me. What a welcoming feeling after a nine hour journey to get there!
A capable vehicle for demanding environment
We needed a large car for transport of gear and clearance for a some light 4-wheeling. Had to make the reservation a bit ahead of time, but Hertz delivered the right SUV when we arrived. This made the driving stress free. I can’t tell you how important it is to get the right vehicle when driving around the rugged terrain of southern Utah and southwest Colorado.
Employees depend on the Hertz app & can't help your customers…
your Employees depend on the Hertz app to know everything and they have no capability to correct or assist with the automated system for your customers.
Doesn't matter if you call the local Montrose, CO office or the corporate Hertz Gold member office their hands are tied. Tied to get assistance for 2 weeks before and on the the date of my pickup 8/10/26!
Fast Service!
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.







