I recently purchased the Heck Chicken Chipolatas. This product was not consumable at all, and had to be disposed of. The 'fully' cooked product was completely dry and anemic in colour. As in th... Se mere
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Se, hvad kunderne siger
Because of the extreme heat at the time of expected delivery I had a lovely email from Joe explaining why the delivery couldn’t go ahead the same thing the following week with a refund of money paid I... Se mere
Virksomheden har svaret
This is the second time I have bought direct from Heck and I cant express enough about the excellent service I have received. All products are delivered fresh and well packaged. All their product... Se mere
Virksomheden har svaret
Ordered as I have been unable to get the chicken sausage rashers in the supermarket by me. Chicken sausage rashers cooked quickly and taste delicious, both flavours. Burgers got minted lamb a... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
WE ARE HECK! FOOD THAT BRINGS YOU ‘FLAVOUR YOU CAN SWEAR BY’. Being family run, means we can do things differently. We make our sausages & burgers in small batches right here on our farm in Yorkshire. Although small, we’re big on premium quality & flavour. Our friends work with us too. Together, our uncompromising attitude & passionate team produce the tastiest, healthiest food for all your family. WE MAKE SOMETHING FOR EVERYONE. As well as our meaty 97% pork & lower-fat chicken products, you’ll now find meat-free, plant-based ranges on the supermarket shelves. These are approved by both the Vegan & Vegetarian Society. Our entire range Is gluten free too. Only the best ingredients go into our bangers. In our kitchen we are always creating new varieties & recipes.
Kontaktoplysninger
Heck Q , DL8 2NY , Kirklington, Bedale , Storbritannien
- 01845 567 709
- sausages@heckfood.co.uk
- www.heckfood.co.uk
4,4
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Missing parcel
Despite my original parcel being sent by the couriers to an incorrect address, a replacement was sent out by HECK and received the following day. Thank you.
25. november 2024
Great service
Easy to use/order. Comes well
packaged. Lots more choice than trying to shop for these products here in Aberdeenshire.
19. november 2024
Besvarelse fra Heck!
Good Morning Susan,
Thank you for much for your lovely feedback. We hope you enjoyed all your chosen products :)
Have a Merry Christmas,
Elisia x
Direct ordering from the company for…
Direct ordering from the company for excellent service and products that last properly - I kept having issues when buying from Ocado of the products spoiling well before the best before, and so my hubby reached out to Heck which is when we found we could order direct. It is so easy to do and everything arrived well packed and with lots of tracking detail so we could be in when it arrived. Everything in great condition and no problems with spoiling. Terrific!
19. november 2024
Besvarelse fra Heck!
Good Morning E-J,
Thank you for your lovely feedback.
We are thrilled to hear you are impressed with our service and we hope you enjoyed all your products :)
Have a lovely festive season,
Best wishes
Elisia x
Wonderful taste and I loved the…
Wonderful taste and I loved the sausages.
Arrived in perfect time and kept beautifully.
Wee Done Heck :)
11. november 2024
Besvarelse fra Heck!
Good Morning Michaela,
Thank you for your lovely feedback!
We are thrilled to hear you loved the sausages :)
Best wishes,
Elisia
Easy to order arrived nice and cold and…
Easy to order arrived nice and cold and sausages and meatballs delicious
5. november 2024
Besvarelse fra Heck!
Good morning Elizabeth,
Thank you for your lovely feedback!
We hope you enjoy all your chosen products :)
Best wishes,
Elisia
Better choice from buying direct but…
Better choice from buying direct but more expensive from yourself
5. november 2024
Besvarelse fra Heck!
Good Morning Alan,
Thank you for your feedback. We are the same price as supermarkets unless supermarkets are running promotions. The black Friday countdown is on so keep your eyes peeled for some great deals. :)
Best wishes,
Elisia
Great products!
4. november 2024
Besvarelse fra Heck!
Good afternoon Matthew,
Thank you for your feedback!
We hope you enjoy your products :)
Best wishes,
Elisia
Wait ALL year for the VERY brief period…
Wait ALL year for the VERY brief period that the GUY PORKS sausages are available, then PORAY I've got plenty of room in the freezer. Seem to buy more and more each year!!! HOWEVER, really cheesed off with the delivery people.... Wait in all day then it arrives just before 8PM... Life's short and I'm too busy to be wasting whole days waiting in with DPD lying about where you are on their delivery route list! I'm delivery 156 at 10.30 and they are STILL delivering 127 7 1/2 hours later????? EVERY time this happens!
4. november 2024
Besvarelse fra Heck!
Good afternoon Teri,
We are thrilled to hear you love our Guy porks! They really are the best :)
We are sorry to hear about the delivery difficulty. We have had some issues so this will be passed on to them. Sorry it wasted your day on our behalf. You are absolutely right life is short!
We do hope you enjoyed your Guy porks :)
Thank you for your feedback, we hope you have a lovely week :)
Elisia
Chicken Bundle
delivery was abit late and past the stated time frame but other than that products were packed really well , everything was there , delivered reasonably fast and even put in 2 recipes in that i can't wait to try
4. november 2024
Besvarelse fra Heck!
Good afternoon Clo,
Thank you for your feedback, we hope you enjoyed your products.
We will be passing on the information about delivery service, we hope it doesn't put you off future purchases.
Best wishes :)
Elisia
Excellent selection of products and good value for money
Fast delivery all products were packed well and refrigerated. Good variety of products that I haven’t seen in supermarkets and so tasty all for a reasonable price.
30. oktober 2024
Besvarelse fra Heck!
Good Morning Natalie,
Thank you for your feedback. We hope you enjoy all your products :)
Best wishes,
Elisia
Heck superb Excellent delivery packaged well- in…
Excellent delivery packaged well- in good dates food lovely and fresh
30. oktober 2024
Besvarelse fra Heck!
Good Morning John.
Thank you for your lovely feedback!
We hope you have a lovely week :)
Elisia
The sausage rashers come nicely packed…
The sausage rashers come nicely packed and fresh gone in freezer not tried yet but will do 2moro thanks
28. oktober 2024
Besvarelse fra Heck!
Good Morning Juliette,
Thank you for your order and we hope you enjoy your rashers :)
Best wishes,
Elisia
Very Good product thank you.
30. oktober 2024
Besvarelse fra Heck!
Good Morning John,
Thank you so much for your lovely feedback.
Best wishes,
Elisia
Website sooooo easy to use & rashers…
Website sooooo easy to use & rashers plus really everything we’ve had so far has tasted amazing
29. oktober 2024
Besvarelse fra Heck!
Good afternoon Tina,
Thank you for your lovely feedback.
We hope you have a lovely week :)
Elisia
Very quick delivery and on time.
Very quick delivery and on time.
One of my items was open on arrival I emailed Heck and got a refund no fuss at all
Would highly recommend + the the sausages are excellent
28. oktober 2024
Besvarelse fra Heck!
Good afternoon Andrew,
Thank you for your lovely feedback. I will pass this onto our customer service team :)
Hope you enjoy your products.
Best wishes,
Elisia
Fabulous Customer Service
There was a little courier blip with my order which was no fault of Hecks.
After I contacted them they could not have been more helpful and friendly.
They quickly resolved the issue and I cannot recommend them enough for their excellent customer service and amazing products.
28. oktober 2024
Besvarelse fra Heck!
Good afternoon Lisa,
I am thrilled to hear your blip was resolved in an helpful manor. We love to hear it!
I will pass this onto our customer service team!
We hope you enjoyed your products! :)
Best wishes,
Elisia
Heck is amazing love their sausages
Heck is amazing love their sausages. To say couriers DHL are shocking is an understatement.
28. oktober 2024
Besvarelse fra Heck!
Good afternoon,
We are thrilled to hear you love our products! :)
We are also extremely sorry for the bad experience from the delivery service. We are looking into this matter and we hope it doesn't put you off any future purchases with us! :)
Best wishes,
Elisia
5 Star 🌟
Another excellent order received, thank you again! ❤️
QQ: Are there any plans on expanding the low fat range other than the chipolatas?
We’ve been/will be following a certain weight loss plan due to health reasons, using ‘syns’ for the chipolatas as they’ve got taste and variety to them where other sausages we’ve tried are like cardboard and tasteless.
Thanks so much again 👍🏻
28. oktober 2024
Besvarelse fra Heck!
Good afternoon Helen,
Thank you for your lovely feedback! :)
All of our chicken products are low fat and we are hoping to extend this range next year so do keep your eyes peeled!
Your very welcome and thank you for such lovely feedback once again :)
Elisia
Besvarelse fra Heck!
Good afternoon Mrs Goodall,
Thank you for your lovely feedback, we hope you enjoyed your products :)
Best wishes,
Elisia
Ive already put a review
Ive already put a review. BUT I MUST CONGRATULATE HECM ON THIER WONDERFUL PACKAGING. IT IS AMAZING PROPER ICE BAGS SO CLEAN AND PROFESSIONAL. THIS IS A REAL NICE PROFESSIINAL TREAT TO OPEN YOUR BOX. AND THE EFFORT THEY HAVE PUT IN. I JUST HAD TO GIVE ANOTHER REVIEW I WAS A TAKEN BACK BY THE LOVELY CHIPOLARTERS I FORGOT TO MENTION THE GREAT PACKAGING.
A VERY VERY HAPPY CUSTOMERINDEED
ELIZABETH IN HULL
🫂💜🫂
31. oktober 2024
Uopfordret anmeldelse
Besvarelse fra Heck!
Good afternoon Elizabeth,
What a lovely bit of feedback! We are thrilled to hear you love our packaging! I have passed this message onto our lovely team who design and arrange our lovely parcels :)
Best wishes,
Elisia
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