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Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

This company is criminal. They increase rates by hundreds (even thousands) per month as your pet ages. They are also forcing owners into changing policy when they are no longer profitable (increasing... Se mere

Bedømt til 5 ud af 5 stjerner

Our little Maltese had a herniated disc in his neck and needed surgery right before Christmas. Thank goodness we had Healthy Paws insurance. They paid 80% of the $5000 bill within 2 days, Unlike othe... Se mere

Bedømt til 1 ud af 5 stjerner

Absolutely worst experience with this company. My cat tragically died 2 months ago with complications costing over $3k. I’ve sent them all the invoices and medical records multiple times but they keep... Se mere

Bedømt til 5 ud af 5 stjerner

Our Beautiful Stella was hospitalized for possible toxic poisoning and fortunately pulled through. It was quite a financial shock. Healthy Paws stepped up and honored their policy agreement and saved... Se mere

Virksomhedsoplysninger


Kontaktoplysninger

2,0

Under middel

TrustScore 2 ud af 5

71 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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2,0

Alle anmeldelser

(71)

5 anmeldelser inden for de sidste 12 måneder

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Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Healthy Paws Pet Insurance is the Best!

I can't say enough good things about Healthy Paws Pet Insurance. I have been insuring my cat Skylar since 2017. They have great customer service personnel who really care about animals. They process claims in a timely manner. Recently my cat had to be in the hospital for 5 days with a medical condition. I submitted my claim on a Saturday, they processed it on Monday and I had my reimbursement through direct deposit on Tuesday. Having them in my corner helped the stress of the whole situation. They are truly the best.

21. oktober 2023
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Bedømt til 5 ud af 5 stjerner

Love Healthy Paws pet insurance

Love Healthy Paws pet insurance. I have been a customer for over 8 years and never had a problem. Very quick to process a claim and always there to answer any questions. If you are thinking about insuring your pet, this company is the way to go. Thanks Healthy Paws!

2. oktober 2023
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Bedømt til 1 ud af 5 stjerner

Not worth it

I do not recommend this pet insurance, I got it cause it has great reviews but now I think the company probably writes them, I’m gonna save my time writing my bad experience but if you’re planning on getting it please read the bad reviews first, I wish I would’ve.

26. september 2023
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Bedømt til 5 ud af 5 stjerner

We had quite the whirlwind of a week…

We had quite the whirlwind of a week with our 4-year-old French Bulldog. She had some respiratory issues early on and then some gastro issues later, which required surgery and various procedures. Could not be happier with Healthy Paws; they have been great and made a very difficult situation a little bit easier to manage. Customer service, the ease of the claims process, and continued follow ups on our pet's well-being are above and beyond what we would have expected when we first got pet insurance. Have and will continue to recommend to others.

27. august 2023
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Bedømt til 5 ud af 5 stjerner

The best insurance you can get

The best insurance you can get, hands down. Choose the highest percent reimbursement possible, get it BEFORE your pet has any preexisting conditions, get their app and choose direct deposit for your reimbursements. I just had a $20k total bill when my dog got sick, and every time I submitted a claim it was literally paid and deposited within a few days. I think I paid about $3500 out of that $20k bill. You don’t ever have to end the life of an animal for lack of funds. Do it!

23. august 2023
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Bedømt til 5 ud af 5 stjerner

Best vet Insurance

This is the best vet insurance. My sister who is a Vet (their company has their own insurance) endorses Healthy Paws based upon my experience. They actually care about the pet and their owners. When my dog passed away last year, they sent a condolence card that was actually signed by a number of people, not a fake signature. Claims are paid quickly, especially if you provide the documentation they need to confirm the claim being presented. Any delay in payment is only the fault of the pet owner. I submitted a claim for my dogs surgery on either 8/17 or 8/18 and the check was in my mailbox on 8/22. I am so thankful I found them. I have been a customer for 8 or 9 years and all I can say is thank you Healthy Paws.

23. august 2023
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Bedømt til 5 ud af 5 stjerner

Easy to deal with

My 6 year old German shepherd was diagnosed with lymphoma. She has been going through chemotherapy treatment weekly for the last 19 weeks. Healthy Paws efficiently paid and processed our claims within 72 hours of submitting the bills to them. They have checked in on our baby multiple times throughout the process. Don’t hesitate to get pet insurance through Healthy Paws

14. august 2023
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Bedømt til 5 ud af 5 stjerner

We could lick your face!

Exceedingly pleased with our experience! Previous pet insurance companies have left confused and disappointed with our coverage and customer service interactions. Healthy Paws communication was very clear and caring. We truly appreciate the ease and promptness of making a claim and the reimbursement!

30. juni 2023
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Bedømt til 1 ud af 5 stjerner

Waste my time some more!

IMHO, They are difficult to deal with. They’ve insured the dog in question for 4.25 years of her approximately 4.5 years on this planet, she’s been mostly healthy but developed a rare condition called diabetes incipidus that requires a single pill twice daily at a cost of $20 per month. A prescription only pill prescribed by a licensed veterinary doctor that has been prescribed and approved for a few months now. They want her complete medical records from “the day she joined our family.” All of this so they can tell me that she hasn’t reached her deductible yet. Also I have submitted EVERYTHING that she has ever had done to her, even expenses that I knew weren’t covered just so they would have everything in their records. So they have a complete record of her care and expenses and they are too lazy or too ignorant to realize that. That’s okay, I have nothing better to do than bow down to stupidity.

28. juni 2023
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Bedømt til 5 ud af 5 stjerner

Member since 2012

I have been a member with healthy paws since 2012 and have insured 3 Furbay's since. Each time I needed the insurance for them, healthy paws has been fabulous. My most recent experience with the claims process was this past month when my pup needed ACL surgery. I love the fact you don't need their permission to get the medical attention your pet needs and the claim process is quick and easy. You just need to be aware of policy coverage and your benefit package you signed up for. Definitely recommend.

23. juni 2023
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Bedømt til 5 ud af 5 stjerner

Healthy Paws made my life just a little easier

Healthy Paws made my life just a little easier during a very difficult time. My beloved "Lambeau" had been dealing with cancer - and fighting like a little champ - for several years. I'm SURE Healthy Paws "lost money" on our account, as Lambeau's bills (medications/surgeries) had to be over $50,000. I ended up paying only about 20% of that amount, and the premiums while high, never compared to what Healthy Paws covered. When Lambeau passed, the team at Healthy Paws was sweet, comforting, and made sure to close my account, so I wasn't billed for an additional month - while continuing to send reimbursements for her final vet bills. I'd highly recommend Healthy Paws for these reasons.

27. juni 2023
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Bedømt til 5 ud af 5 stjerner

So Grateful I Have them!

My adopted pitbull mix was rescued from the worst condtions. I chose Healthy Paws hoping that i would not have to use it. Unfortunately my pup has had several health issues from slipped disk needing surgery, splenectomy and cancer surgery. They have saved me thousands of dollars. Having Healthy Paws has allowed me to do whatever has been needed to help my beloved pibble , if it weren't for them I don't know what i would have done, I am so grateful to them !!
Fast claim reimbursement with no issues. So glad I made the decision to go with Healthy Paws :))

7. juni 2023
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Bedømt til 5 ud af 5 stjerner

We took out insurance with Healthy Paws…

We took out insurance with Healthy Paws on our Shih Tzu when she was a few months old. We had hoped to never use it. Now that she is 4 years old we’ve had to use it twice, both times were unexpected and scary. Both times Healthy Paws paid our claims quickly and stayed in communication with us along the way. They even inquired as to how she was doing when all her surgery was done and recovery completed. I cannot say enough good things about Healthy Paws and have recommend them to our friends.

26. maj 2023
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Worst. Customer. Service. Ever

We took out a policy on two of our cats in March 2021 and submitted all their medical records online as requested. I submitted a cover letter with the records asking Healthy Paws to let us know if they had all the documentation required to commence policy coverage; we heard nothing back. When we submitted our first claim in May 23 after 2+ years of paying premiums, it was denied due to the cat's last vet exam being more than 12 months prior to enrollment. These scammers could have reviewed the records and let us know they needed a more current exam prior to starting the policy but they just collect your premium payments on the down low knowing they will be able to deny your first claim.

9. maj 2023
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Bedømt til 5 ud af 5 stjerner

I have had to utilize my dog insurance…

I have had to utilize my dog insurance twice in the past 5 years. Both times, healthy paws responded immediately with accepting my claim, processing the claim, while keeping updated quickly as to its status. You also should know that this policy is backed by one of,the strongest most reputable insurance companies, so they will never “nickel/dime” you. And yes, they check up after they pay the claim to make sure your pet is doing well. Job,well,done!

6. maj 2023
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

5-Stars for Healthy Paws

I took out a Healthy Paws policy on my cat 5 years ago after a friend with a service dog experienced an unexpected, life-threatening illness with his pup. Healthy Paws covered 80% of his care, processed the claims within 24-hours and had the money back in his account within days. To say I was impressed was an understatement. His dog is his lifeline - and thankfully made a full recovery - and Healthy Paws was amazing.

Fast forward to now. I am SO grateful I took out the same type of policy on my beloved Siamese. He recently became lethargic, developed inappetance, and generally was not acting well. We're looking at either an IBD or intestinal lymphoma diagnosis which is crushing, as all pet parents know. But the one thing I've been able to rely upon is that same amazing level of care and customer service my friend experienced.
We're still waiting on my cat's diagnosis, but his biopsies, medications, appointments, etc. have already run me in the thousands. Healthy Paws has processed my claims and reimbursed me my 80% in the same speedy manner I've come to expect. They've checked in to see how my cat is doing, and have provided me with a level of reassurance no one else can at this tenuous time.

I HIGHLY recommend anyone acquiring a pet also acquire a Healthy Paws insurance policy at the same time; before pre-existing conditions can develop and while you can make the most of the lowest premiums. All it takes is one major accident or illness to make an already tragic situation more stressful. Trust me when I say you will want the kind people at Healthy Paws on your side to help you navigate your pet's health through good times and in bad.

8. maj 2023
Uopfordret anmeldelse

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