Spent from 2pm on Sunday until 10pm watching and waiting for a Dr. to join my appointment. The system kicked me off at 10pm and it's closed. Are you serious? You wasted my whole day? What a horrible s... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
HealthTap is convenient, easy to use, and connects you with professional medical advice when you need it. A great healthcare resource
Overall, a great service. Free educational answers to many common medical questions, and many uncommon questions as well. Gets 4/5 stars because I've had trouble in the past with what seemed like fals... Se mere
Virksomheden har svaret
Worst customer service. Emailed them 3 times plus 2 phone calls to get a simple issue resolve. Repeated my story over and over and over again. So frustrating. I just wanted antibiotics for a s... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Your personal doctor, one tap away. HealthTap is a virtual-first, affordable urgent- and primary-care clinic, providing top-quality physician care nationwide to Americans with or without insurance. Our proprietary, easy-to-use, and innovative apps and electronic medical record apply Silicon Valley standards to effectively engage consumers and doctors online to increase the equity, accessibility, and efficiency of ongoing medical care for consumers, providers, employers, and payers. In addition, with HealthTap, businesses can offer virtual primary care to employees for less than the cost of free coffee. HealthTap’s US-based board-certified physicians are available throughout North America. For more information, visit www.healthtap.com.
Kontaktoplysninger
2465 Latham Street, 3rd Floor, 94040, Mountain View , USA
- support@healthtap.com
- www.healthtap.com
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Was great
Was great - dont use now as waikato dhb stopped using it
It has helped me understand my medical…
It has helped me understand my medical records and I can see the test results abd the notesade by doctors
Easy to speak with doctors
Easy to speak with doctors. Like it for off hours when your doctor isn't working and you can get immediate good advice.
Great website.
HealthCrap
Not sure why they sent me this survey MONTHS after I canceled my account (and after I had to get help from the fraud department at my bank to reverse several arbitrary charges they made after my account was canceled), but hey, what the heck! Here goes...
Bad customer service, extremely buggy app, multiple overcharges/unauthorized charges, frequently dropped chat sessions or had them interrupted (through ZERO fault of my own), mostly crappy and/or apathetic doctors, etc. That's basically it, in a nutshell. Run! Run far, faaaaar away from HealthTap.

Besvarelse fra HealthTap
Needed a prescription didn't wanna go…
Needed a prescription didn't wanna go to the doctor. Fast and easy
Fantastic service stripped away because of poor management
Health tap or Smarthealth or whatever it was called in Waikato DHB was a much NEEDED service but poorly executed and targeted!!! Then the service was cancelled. This could have had far reaching benefits especially for rural communities!!!
It didnt always work well
It didnt always work well, but it is needed in rural NZ .
my community is diverse and different…
my community is diverse and different from all others I like the people and neighborhood
was going well with some help from…
was going well with some help from Isiaac then was told i am off and no explanation,even after multiple requests , so no ,not good management , at least tell me why you took me off not one word answer but things going well now with other companies, Dr Scalzo
The patients that may benefit from it…
The patients that may benefit from it most are someone seeking a second opinion
I don't know what I would do without…
I don't know what I would do without Health Tap. With my busy life, this app and my physician on the app have been the glue to keep me together. Time is very valuable to me, and this app makes my life less hectic and I am more healthy.
Excellent experience so far
Excellent experience so far! I would recommend them to everyone!!
Real scam
Useless even to try. The website didn’t offer me doctors in my state, I had to choose from any state. After I contacted one specialist, I had to call the company many times to understand how to send the tests to the doctor. We both couldn’t figure out for TWO days! The company didn’t answer my phone calls and messages. At the end, it turned out that the doctor can’t see my tests because he is licensed in another state, and that there are no such specialists in my state. The program doesn’t stop you and doesn’t show any of these warnings. Do not entrust your health in the hands of negligent frauds. Full scam!
well I have good and bad experience…I would give you five starts if we could solve fix the problem
well I have good and bad experience over there, on one hand there is a leak of Pulmonary Critical Care doctors over there, but the one I have spoken to has been very kind and caring she has taken much time and has alot of experience and excelent knowledge. Even if when you'll google her she won't have good reviews as of her assistan's front desk bedsidemanner behaviour treat into interacting with patients at her surgery doctor's office and sometimes the doctor close her eyes as she would nod or doze off or have dropouts while still talking that's not a big deal for me that dosen't matter, because and that's the big plus she is a very good doctor would consultate her anytime again. also another doctor for infectious diseas is very great has alot of knowledge with alot of experience and is very kind and caring
well I have had a doctor Dr. Hiensch who hasn't response and it seems he has gone suddenly away from health tap that's weired and actually i have consultated another doctor instead and payed 16$ today, but right after paying sometime I have got a notice that I can consultate as a refund another doctor with the same field and suggested the doctor for who I already payed money today I don't understand that why not offering it directly instead of later after I have payed for a new doctor Dr. Gabriel Medina, coz I was in need of help I hope this can be solved fixed it I would give you five stars but for now just 4!
in other case not my issue problem into that what I have been writing about. if you will have problems with the payment and you have prime you can cancel it over the billing part into your account this is not a big deal
well health tap has developed and changed into the last few monthes I'm using it since long time just for check up reminder and health profile, but suddenly I have been in need and had a question and I have got my answers therefore it's very usefull also to get a secound opinion or for those who are at the states a primery care ( as I'm not at the states). I think you can have good or bad luck with the doctors...
Ive been asking questions here for a…
Ive been asking questions here for a while, i think theyre great, I usually do it where you can ask questions for free, it gives me an idea of whats going on before i go see my doctor.
The DOCTOR'S not in the house!
I tried to use this service and at the end of all of their questions when they asked for $49.99 I would say no and then it shows a screen saying there's over a thousand doctors that can give free advice. 4 separate times I tried and I didn't get any advice because nobody called nobody emailed nobody did anything because I didn't pay the $50! This is a scam, they just want money and I can almost guarantee the doctor is not in the house.
I have been paying $49 everytime I use…
I have been paying $49 everytime I use the service and when I check my bank statements i have billed $99/month for the service that I never enrolled in. How is HealthTap able to auto enroll me in their plan? I have requested a refund twice of the last fee and now I am disputing the entire recurring charge for the months I have been charged. I never enrolled in a subscription service. This is fraud!
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.







