Always the most responsive and helpful experience. Shipping is quick. All questions are answered, and quickly, too. Comments are thoughtful and complete. Couldn’t ask for better service.
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
They were extremely helpful when ordering, and I love the video reviews on the products. Order was shipped quickly and packaged well. Can’t recommend them enough!
As of this review, I’ve only used headphones.com to order the CrinEar Reference IEMs. Fast + free shipping, received product without issues. I’m hoping I like the product enough to not have to rely... Se mere
My experience was great. I am very happy with the headphones that April recommended when the ones I ordered were not available and the wait got to be too long.
Virksomhedsoplysninger
Skrevet af virksomheden
Headphones.com is the world's best headphone and home audio store and an authorized dealer for Focal, Audeze, Meze, Astell & Kern, iFi, Chord, Audioquest, Mr Speakers, Hifiman, Audio Technica, SPL, Naim, Empire Ears, 64 Audio, Beyerdynamic, Cayin, Grado, Mytek and Stax
365-Day Returns
Skrevet af virksomheden

- The only headphone store with 365-Day Returns
- We believe that you deserve the perfect headphones and 30-days just isn't enough, which is why we offer 365-Day returns on your purchase! Some restrictions do apply. For further information, read our full policy here https://www.headphones.com/pages/365-day-returns
Fast & Free Same-Day Shipping
Free same-day shipping for all in stock items
Kontaktoplysninger
Portland, USA
- info@headphones.com
- www.headphones.com
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 22 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great experience and knowledge!
Great experience and the wealth of knowledge from the reviews and comparisons done by the expert staff really helped me make an informed decision!
Arrived in perfect shape
Arrived in perfect shape. Box was very cool and fun to dive into! Headphones are excellent and beyond great sound!
Unfortunate hiccup, classily resolved.
An unfortunate coincidence of timing during checkout led to me not being able to receive my chosen headphones for quite some time.
While we were sorting it out, Alan and the team were - as always - a delight to work with. Eventually they had to pivot and come up with a new solution and in a matter of days my order was fulfilled.
It may have taken a while to get there, but in the meanwhile communication was both thorough and thoroughly pleasant.
Working with headphones.com isn't like buying from a big box store, it's like buying from a mate who happens to also run a headphone business...
Thank you folks!
Great customer service, great product...shipping just so-so.
I had interest in the Sennheiser HDB630 headphones since I read the reviews on your site. They were on back order from the time I decided to purchase them. I noticed that an on-line vendor (named after a South American river) was shipping the product. I reached out to your customer service. April responded quickly and let me know there was product coming soon, so I was able to order through you rather than support the other vendor. The only issue I had (and the reason for 4 stars rather than 5 stars) was that Headphones.com shipped with "signature required," which would be fine had I been advised that I'd need to be present to receive the package. This caused issues in receiving the product as someone had to be home at some indeterminate time to receive the package. Also, it was several days after I received notice that the "product shipped" before the USPS actually received it from Headphones.com. This is somewhat deceptive...product isn't really "shipped" until the shipping company has it.
Excellent experience!
I have spent only a couple of hours and I am so glad I got to experience such great performance more than technicalities it made happy that I can immerse in music without thinking of anything else .
Solid Product But With Forced Expensive Shipping.
Nothing wrong with the service or product, all good. But the shipping for that small box was expensive. Disappointed that a person cannot choose their own shipping option. I would have chosen something less expensive. The shipping was almost half the price of the item and with exchange rate ( that can't be helped of course) it became an overly expensive item. This is why I don't order anything from Headphones.com. Expensive shipping.
Customer service is nonexistent
I ordered somethin on back order so I didn't have an issue with slow shipping. I haven't received my product yet its still being shipped, so I'm rating based on customer service. When I placed the order, the next day I had sent an email to them asking to cancel as I didn't want to go into the negative in my account. They never responded or did anything to help me. Aside from that it was easy to place my order and etc.

Besvarelse fra Headphones.com
Everything is well these headphones are very nice
I am still presently involved in a thorough listening session with the item but I really received the item very quickly this time.Thank you very much for such an expedited turnaround
Product was shipped quickly and in good…
Product was shipped quickly and in good shape.
Really great reliable efficient to deal…
Really great reliable efficient to deal with Defo shop again
Great product terrible coordination
Bought a Topping DX3 Pro + OPEN BOX so understandably I figured it would take a 1 or 2 days extra to ship 2 1/2 weeks later I message support asking where it is all they did was say let me ask the warehouse and give me the tracking I already had. A week later I message again about an update and I got an apology and an excuse of miscommunication and was told it would ship next day. TWO days later I message again saying I want my money back, dont bother shipping it and cancel the gift card they sent me as we were almost a month into this and it has NOT shipped. Finally it shipped and tbf it arrived quickly after it shipped and it works great.
Always amazing!
Always amazing!! I have ordered 2k + products and simple $40 products. Get treated like royalty each time. Amazing communication, great deals and extremely fast shipping. This is a model company with an amazing staff that cares. Total opposite of the foreverspin company i just dealt with. Thank you guys so much for caring!! I will continue to do business for all my headphone and audio needs!! You are what companies should strive to be!!
Excellent ordering experience
Ordering process was simple, delivery was quick, and the price was very competitive.
I am very pleased.
The price for the item(s) was hard to…
The price for the item(s) was hard to resist. The item(s) arrived in a timely manner and in great shape.
I have enjoyed every step of the way…
I have enjoyed every step of the way with Headphones.com. from the initial order, to my front door. It has gone great.
They even have a youtube video on headphones, that describe dark, warm, and bright headphones highly recommended before any headphone purchase.
Headphones.com has your back on headphones.
Gift cards are a great way to give the gift of music
Gift cards are an awesome way to give someone you love or yourself a perfect audiophile gift. The ability to get them at a reduced cost a couple of times a year, makes them an even better deal. Love being a HyperSonic club member, the benefits are as great as the gear.
Great source for all your audio needs
I was looking for a specific product and Headphones.com came through. I was able to find my product with relative ease. The product description page was accurate and provided relevant information. The general pricing is fair. I purchased the IEMs. I was searching for on sale, amazing deal. The IEMs in question were also very hard to find. But Headphones.com had them. Which means they have great backstock. Headphones.com has a very good reputation in the audio community. It's well deserved.. Competitive pricing, seamless checkout, fast basic delivery.
Speedy Service
The service was great, and my order came super fast. Everything was super easy and fast, and I was really impressed. I'm super happy and would totally recommend them!
Quick shipping and a great price on…
Quick shipping and a great price on some Sony in ear earbuds. I have no complaints!
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.







