Hi, we booked another Alfa coach holiday using the York office, it was from the new Alfa brochure, infact it was so new it wasn't even on the system yet so a young lady called Ruby had to do it via t... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The ladies at the branch in York are brilliant, they really go out of their way to make sure that your holiday is booked, they keep you informed and will check things on your behalf regarding outstand... Se mere
Wouldn’t arrange my holiday with anyone else.Very experienced ladies in the York branch Almost a pleasure to spend my £ with them Please note I am not from Yorkshire Lancastrian born and bred
On the 2 occasions we've visited the travel agents, first to book then to collect my tickets, everyone as been thoroughly warm and welcoming especially as im a nervous traveller. Very knowledgeable an... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktoplysninger
14 Low Ousegate, YO1 9QU, York, Storbritannien
- 01904 310007
4,9
Fremragende
908 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Phone answered quickly
Phone answered quickly, call back come as promised. Cara knowledgeable, efficient, helpful and pleasant,
2. september 2026
Rebecca and Sophia friendly and informative
Rebecca and Sophia friendly, informative and dependable
29. august 2026
The ladies at the branch in York are…
The ladies at the branch in York are brilliant, they really go out of their way to make sure that your holiday is booked, they keep you informed and will check things on your behalf regarding outstanding issues. Totally recommend Hayes
16. august 2026
Once again dealing with ruby wos such…
Once again dealing with ruby wos such an easy experience so helpful and very cheerful. Would recommend to anyone
29. august 2026
Very helpful staff.
Hi, we booked another Alfa coach holiday using the York office, it was from the new Alfa brochure, infact it was so new it wasn't even on the system yet so a young lady called Ruby had to do it via the phone, but no problem for them, they are always ready to help,
Thanks again Hays Travel
27. august 2026
Wouldn’t arrange my holiday with anyone…
Wouldn’t arrange my holiday with anyone else.Very experienced ladies in the York branch
Almost a pleasure to spend my £ with them Please note I am not from Yorkshire Lancastrian born and bred
23. august 2026
Booked a holiday through Ruby at Hays…
Booked a holiday through Ruby at Hays travel York she was so helpful and new exactly what holiday and hotel I was after truly amazing. Well done Ruby and thank you.
Dave
22. august 2026
Relaxed,certainly not rushed…
From the start of the booking process Ruby was very helpful but not pushing any way.
19. august 2026
Brilliant as usual
Brilliant as usual. Asked for a certain place and hotel and it was sorted. No problem. Staff are like family. Great service.
15. august 2026
All roubnd great service
As ever, great service from simple package holidays to complicated bespoke tours. Staff always there to help.
13. august 2026
The best place to book your holiday
Rebecca, Molly and the team were brilliant as always when we booked our latest holiday. They are very knowledgeable and great to deal with ❤️
4. august 2026
Svar kan have AI-indholdLæs mere
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Cara at York Hayes travel was very…
Cara at York Hayes travel was very helpful and went through all our holiday requirements.
9. august 2026
Besvarelse fra Hays Travel - York
Thank you so much for the lovely feedback
Excellent service as usual from Rebecca…
Excellent service as usual from Rebecca wouldn’t go anywhere else
8. august 2026
Besvarelse fra Hays Travel - York
Thank you so much for the lovely feedback
The staff are always warm and…
The staff are always warm and welcoming. They are knowledgeable about the holidays and go that extra mile to find out if there's something they don't know. Would recommend.
6. august 2026
Besvarelse fra Hays Travel - York
Thank you so much for the lovely feedback
My friend and I booked a holiday to…
My friend and I booked a holiday to Gran Canaria in November. She's just lost her husband and wants to get away. She's never been abroad before or on a plane so it will be a new experience for her. Rebecca was brilliant and really helped us with our choices.
28. juli 2026
Besvarelse fra Hays Travel - York
Thank you so much for the lovely feedback
I wasn't asked to take a seat
I wasn't asked to take a seat. All I wanted was a travel voucher for a present for someone. The process took a long time. I was asked for a lot of personal information. The receipt was three pages long. Totally a receipt for someone booking a holiday. And now I am getting emails from you which I don't want.
31. juli 2026
Besvarelse fra Hays Travel - York
Hi Marilyn, apologies if you wasn't asked to take a seat when visiting the store yesterday, I can only apologise. Unfortunately that is company process when buying a gift voucher and we do need to take your details in order to process through our system. I will remove you from our mailing list so you wont get any further emails many thanks for taking the time to send your review.
Excellent service
Excellent service. Nothing is too much trouble. Would never go anywhere else
29. juli 2026
Besvarelse fra Hays Travel - York
Thank you so much for the lovely feedback
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.