We booked our holiday with the lovely Reana. She was very professional and had a lovely personality. The booking experience went very smoothly. We were pleased we chose Hays.
Virksomheden har svaret
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Se, hvad kunderne siger
The representative listened to what I wanted, asked questions to clarify points and made suggestions without being pushy. She also explained exactly what we were booking and why there was an extra l... Se mere
Virksomheden har svaret
Such a speedy, friendly, and efficient experience. Everything done for us, which makes the whole holiday process so much easier. Thank you
Virksomheden har svaret
Reana in Hays in Yeovil made booking our 2028 cruise seamless and also lots of fun. Our booking was made smoothly and email correspondence was extremely prompt. Thank you, once again, for such excelle... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktoplysninger
8 Middle Street, BA20 1LZ, Yeovil, Storbritannien
- 01935577295
4,9
Fremragende
938 anmeldelser
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Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Excellent staff and all friendly and…
Excellent staff and all friendly and sorted out holiday with ease.
9. juli 2026
Besvarelse fra Hays Travel - Yeovil Middle St
Good afternoon Jackie,
Thank you so much for your wonderful review! We are delighted to hear that our team was friendly and helpful and made booking your holiday easy as thats what we aim to do.
See you soon,
Abi
Great service
Great service. Very knowledgeable and extremely polite. I’d certainly recommend using Hays Travel. Thank you. 🤩
8. juli 2026
Besvarelse fra Hays Travel - Yeovil Middle St
Thank you for this lovely review, it was a pleasure helping you - Abi :)
Excellent service…. Again!
This was the third time we have booked a holiday with Hays Travel and the third time we have been very pleased with the help, professionalism and support we received to ensure we got the holiday we want.
5. juli 2026
Besvarelse fra Hays Travel - Yeovil Middle St
Thank you so much for your lovely review. I'm so glad you had another positive experience and we've got you all booked up with something exciting to look forward to-Rachael
Flight request to Australia
Can only describe the service that we received from Fleur and colleague as outstanding in booking our flights from the UK to Australia after we had endured a stressful time trying to book elsewhere.
The whole booking process from start to finish was very clear and easy to understand and at a cost which was within our budget. We left the shop with a great relief lifted from our shoulders, thanks again Fleur and colleague
29. juni 2026
Besvarelse fra Hays Travel - Yeovil Middle St
Thank you for taking the time to write this lovely message, it was lovely to meet you and to take the stress away from booking your flights, I hope you have the best time :) - Fleur
Very helpful member of staff called Fleur
Very helpful member of staff called Fleur. Made my partner and myself choose a holiday we could not decide on but with her guidance we are looking forward to our holiday
28. juni 2026
Besvarelse fra Hays Travel - Yeovil Middle St
Thank you for booking your holiday with me and for taking the time to write this lovely message :)
Tried to pay for the holiday using your…
Tried to pay for the holiday using your secure payment on a credit card but was rejected twice, was informed to contact my bank which I did, only to find the secure payment you use doesn’t accept credit cards payments … something you could possible learn by, than myself finding out the information,
relay it to your staff for further transactions I n the future possibly
23. juni 2026
Besvarelse fra Hays Travel - Yeovil Middle St
Hi Tony, thank you for booking with us here in Yeovil and thank you for your feedback. We do accept credit card payments on our link however some card providers and payment systems may experience issues. This can happen with obscure card types such as AMEX. We appreciate your feedback on this and will make sure the team advise of any potential payment issues in the future. Please do get in touch if you have any questions - Sam
Rachel did everything she said she…
Rachel did everything she said she would. Our requirements were met, and alterations maid when I asked for them. Excellant customer service.
12. juni 2026
Besvarelse fra Hays Travel - Yeovil Middle St
Thank you for taking the time to write this lovely message - Rachael
Laura was very helpful
12. juni 2026
Besvarelse fra Hays Travel - Yeovil Middle St
Thank you for taking the time to write this lovely message :) - Laura
Besvarelse fra Hays Travel - Yeovil Middle St
Thank you for taking the time to write this lovely message :) - Anna
All booked for a return holiday visit…
All booked for a return holiday visit to fit our requirements. Always use Hays for the personal help.
6. juni 2026
Besvarelse fra Hays Travel - Yeovil Middle St
Thank you for this lovely review, it was a pleasure getting this trip booked for you - Abi
Besvarelse fra Hays Travel - Yeovil Middle St
Thank you for this lovely review - Team Yeovil :)
Very helpful very knowledgeable polite…
Very helpful very knowledgeable polite and made everything so easy for us
31. maj 2026
Besvarelse fra Hays Travel - Yeovil Middle St
Thank you so much for taking the time to leave this lovely review! :)
Great service and a happy shop they…
Great service and a happy shop they even remember my name l have even cut the sugar down in the manager’s coffee
23. maj 2026
Besvarelse fra Hays Travel - Yeovil Middle St
Thank you so much your lovely words and support with the sugar situation!
Besvarelse fra Hays Travel - Yeovil Middle St
Thank you so much for your lovely words and taking the time to reply - Laura :)
Abigail’s knowledge of cruising made us…
Abigail’s knowledge of cruising made us feel happy to book a cruise as she covered everything we asked
15. maj 2026
Besvarelse fra Hays Travel - Yeovil Middle St
Thank you for this lovely review, it was a pleasure getting this cruise booked for you all - Abi :)
Really friendly and helpful
Really friendly and helpful. I asked lots of questions and they were all investigated and answered. Replies to emails very quick.
22. maj 2026
Besvarelse fra Hays Travel - Yeovil Middle St
Thank you Clare for taking the time to write such a lovely review. It was my pleasure. Rachael
A pleasure and professional experience from start to finish
It was a pleasure to be welcomed by an available agent so no queue although shop was busy at that time.
I explained which holiday and requests I wished from my holiday which was acted upon in a polite and professional manner at all times.
She explained the booking paperwork etc in detail and that they were there to help if need be. A real pleasurable experience from start to finish.
16. maj 2026
Besvarelse fra Hays Travel - Yeovil Middle St
Thank you for taking the time to write this lovely message :) - Fleur
Excellent for everything
16. maj 2026
Besvarelse fra Hays Travel - Yeovil Middle St
Thank you so much for your review and for your kind words :-) - Anna
The company is doing everything right
The company is doing everything right! Always cheerful, friendly and extremely helpful. Always come out of the shop satisfied.
8. maj 2026
Besvarelse fra Hays Travel - Yeovil Middle St
Thank you for your lovely message :) - Fleur
Rachael was so good she couldn't do…
Rachael was so good she couldn't do enough for us . She explained everything really well . I wouldn’t go anywhere else than Hays to book our holidays . Roger
13. maj 2026
Besvarelse fra Hays Travel - Yeovil Middle St
Thank you so much for your lovely review Roger, was an absolute pleasure to get you all booked up. Rachael
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