Hays always gives a warm welcome and provides a very patient and excellent service. Raechel could not have been more helpful, finding us exactly what we were looking for. Hays is usually our first por... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
We have booked previous holidays with Hays and would always return now. We have chosen a big holiday for 2028 and Cat sent all relevant details and then sorted it all on our return to the shop so we a... Se mere
Virksomheden har svaret
Following the death of my wife in January and the need to cancel our planned holiday in September, Cat at your Yate office was so kind and helpful it encouraged me to book a holiday through you for 20... Se mere
Virksomheden har svaret
We found the experience of booking our future holiday very easy. Your member of staff was very helpful and answered any questions we had regarding our future holiday.
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktoplysninger
6 East Walk, BS37 4AS, Yate, Storbritannien
- 01454534036
4,9
Fremragende
980 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
We had researched & chosen hotel prior…
We had researched & chosen hotel prior to our visit so confirming details was easy and straightforward.
Travel agent was polite and approachable checking all the details were correct before confirming booking.
25. februar 2026
Besvarelse fra Hays Travel - Yate
Thank you for your lovely comments, have a great holiday! Kateryna
very friendly staff member
very friendly staff member. Had easy access to holidays at destination requested
25. februar 2026
Besvarelse fra Hays Travel - Yate
Thank you for your lovely comments have a great time.
Great service
The service received was amazing, Emily was friendly, knowledgeable and helpful and provided some great choices of holidays. Once we booked, Emily explained all the next steps to expect leading up to the holiday which was great.
22. februar 2026
Besvarelse fra Hays Travel - Yate
Thank you for your glowing review we hope you have an amazing time.
Interesting challenge set
Interesting challenge set, and they came through with flying colours, time no issue , changes no problem. Excellent
25. februar 2026
Besvarelse fra Hays Travel - Yate
Hi Tony, thank you so much for your nice review! I was happy to help with your holiday. Kateryna
I came in to book a cruise with a…
I came in to book a cruise with a friend. And we where
assisted by a very helpful young girl Sophie. Who found us what we wanted. And explained and went through all the details to make sure it was what we wanted. And as we are both in our eighties, it was so nice to be spoken to in such a kind and friendly manner.
24. februar 2026
Besvarelse fra Hays Travel - Yate
Thank you for your lovely review! I am very glad i could help you throughout, have a lovely time! Sophie
Excellent service
Sophie was an excellent agent. She explained and booked everything very efficiently.
A very pleasant young lady.
19. februar 2026
Besvarelse fra Hays Travel - Yate
Thank you for your lovely comments!
Have a wonderful time on your cruise, Sophie
Very good service ,we were well looked…
Very good service ,we were well looked after and made to feel welcome in the shop.
9. februar 2026
Besvarelse fra Hays Travel - Yate
We appreciate you taking the time to share your experience. We're so glad that you felt welcome and well looked after in our shop.
Kateryna, Hays Travel
Well experience and very friendly staff…
Well experience and very friendly staff the very fact you can have trust in them.
10. februar 2026
Besvarelse fra Hays Travel - Yate
Thank you for your lovely comments, have a fabulous time back in Benidorm, Emily
Perfect service as usual.
We wanted a holiday for a family of eight, flying from two airports and arriving and departing on the same days.
Catalina did it again!
8. februar 2026
Besvarelse fra Hays Travel - Yate
Thank you for 5* review happy to help I like a challenge every now and then lol Have a fabulous family holiday. Cat
Patience and kindness
15. februar 2026
Besvarelse fra Hays Travel - Yate
Maurice, thank you! Have a great time in Porto :) Kateryna
Lady was very helpful
Lady was very helpful, especially as we were a bit vague. Very grateful she pointed out a sewage problem before we booked, which actually made us book a different destination. She couldn’t have been more helpful.
4. februar 2026
Besvarelse fra Hays Travel - Yate
Thank you for the amazing feedback have a great time.
Most helpful
The person that dealt with our questions was very helpful, looking up various cruises to fit in with the date we wished to go and the itinerary that we wanted to do.
We booked the cruise without feeling under pressure to do so.
12. februar 2026
Besvarelse fra Hays Travel - Yate
Thank you Mr Facey for you kind review. It was lovely to meet both of you
Sharon
Good service
All of the staff were very friendly and helpful, taking time to listen and answer all our concerns
11. februar 2026
Besvarelse fra Hays Travel - Yate
Trudy, thank you very much for your review! Have a great time in Vienna! Kateryna
Jo the agent that help us was so…helpful nothing was too much trouble. She is a credit to hays travel agents in yate and I hope when we go to book our next holiday she is there to help us .
Jo the agent that help us was so helpful nothing was too much trouble.She is a credit to hays travel and I hope when we go to book our next holiday she is there to help us .
5. februar 2026
Besvarelse fra Hays Travel - Yate
Thank you for the lovely 5*comments we hope you have a great time away.
Besvarelse fra Hays Travel - Yate
Thank you for your 5* review happy to help Cat
Booked the holiday we wanted very…
Booked the holiday we wanted very helpful member of staff.
8. februar 2026
Besvarelse fra Hays Travel - Yate
Thank you for the 5* review have a great time away
Great experience
Kateryna was very helpful friendly and informative make our booking very easy and smooth.
8. februar 2026
Besvarelse fra Hays Travel - Yate
Marie, thank you very much for such a lovely review. Have a wonderful time on your cruise! Kateryna
This was a fairly straightforward UK…
This was a fairly straightforward UK city break booking for Edinburgh in November. Rebecca's help and advice meant it was a quick and easy transaction.
6. februar 2026
Besvarelse fra Hays Travel - Yate
Thank you for the 5* review and lovely comments we hope you have an enjoyable time.
Cat as always was a fantastic help…
Cat as always was a fantastic help booking our holiday.very quick efficient and polite. It is always a pleasure to go into the branch. Every one is always friendly and has a smile.
6. februar 2026
Besvarelse fra Hays Travel - Yate
Rosemary,
We appreciate your kind words! It's great to know we could provide quick, efficient, and polite service. We're happy you enjoy visiting our friendly branch Cat
We booked a Cruise
We booked a Cruise . Sophie was very knowledgeable and answered all the questions we wanted to know .
7. februar 2026
Besvarelse fra Hays Travel - Yate
Thank you for your lovely review! Enjoy your Norwegian Fjords cruise, Sophie
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.