Clare was helpful and polite. She listened to our needs and helped us find the holiday we wanted at cost we were comfortable with. Offered alternatives and showed us the full itinerary with confide... Se mere
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Se, hvad kunderne siger
Friendly staff we were made very welcome no problems what so ever . Very comfortable booking the holiday everything went smoothly.Thank you
Virksomheden har svaret
All the staff were very friendly and welcoming. We dealt with Gayle and she was brilliant. Very knowledgeable and helpful. She made the whole process so easy for us (holiday, airport parking, travel m... Se mere
Virksomheden har svaret
Clare was totally fantastic when it came to booking our holiday she sorted us right out as we didn’t no were we wanted to go 😂 Claire does an amazing job we will definitely book With Clare again
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktoplysninger
35 Murray Road, CA14 2AB, Workington, Storbritannien
- 01900837909
4,9
Fremragende
610 anmeldelser
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Excellent service
Clare from workington branch was very helpful, showed us different options before we settled on where we wanted to go. She has always been very insightful and provided insight for holidays we had booked(not via hays) also the in store currency service and the card is brilliant, very handy!
I think Hays need a better 'ive booked my holiday' graphic that can be used on social media
26. april 2026
Besvarelse fra Hays Travel - Workington
Thank you so much for taking the time to share this lovely review. I’m absolutely delighted to hear how well Clare looked after you. She takes great pride in making sure every customer feels supported and informed, whether it’s exploring holiday options or offering advice on trips already booked elsewhere, so your feedback means a lot.
I’m also pleased you’ve found our in‑store currency service and travel money card so handy — they’re designed to make the lead‑up to a holiday that little bit easier.
And thank you for the suggestion about our “I’ve booked my holiday” graphic. It’s really helpful to know how customers use these on social media, and I’ll make sure your feedback is passed on to the wider team.
We really appreciate you choosing the Workington branch and hope to welcome you back again soon.
Warm regards,
Rachel
Branch Manager, Hays Travel Workington
The service is always brilliant and the…
The service is always brilliant and the staff are awesome
28. april 2026
Besvarelse fra Hays Travel - Workington
Thank you so much for your lovely feedback & continued support 😊
Very relaxed atmosphere in pleasant…
Very relaxed atmosphere in pleasant surroundings with very knowledgable rep. Given great help and advice making the process really easy.
30. april 2026
Besvarelse fra Hays Travel - Workington
Thanks so much for your review. We're really glad you felt comfortable and well looked after, and that the advice made everything nice and easy. Appreciate you sharing your experience & I shall pass your kind words onto Clare. Many thanks, Rachel - manager
Knowing Gayle and Rachel and their…
Knowing Gayle and Rachel and their professionalism from previous booking with these ladies Hays Travel is the only Agents for us. Thank you ladies ( and all the staff in Workington Hays.)..
28. april 2026
Besvarelse fra Hays Travel - Workington
Hello! Thank you so much for your amazing review! it is always an absolute pleasure! we look forward to seeing you soon Gayle & Rach xx
Fuerteventura again. x
All very friendly, courteous and very knowledgeable when arranging my holiday plans.
17. april 2026
Besvarelse fra Hays Travel - Workington
Hello Brian, thankyou so much for taking the time to leave a lovely review, we look forward to seeing you in store soon, Laura :)
Besvarelse fra Hays Travel - Workington
Hello, thank you so much for leaving a lovely review we look forward to seeing you in store soon, Rachel :)
Awful!didn't cater for anything that i…
Awful!didn't cater for anything that i asked for.
12. april 2026
Besvarelse fra Hays Travel - Workington
Hi George, I’m genuinely sorry you feel this way — especially as we always aim to look after you properly. If you wish to discuss this further then please reach out to me in store. Many thanks, Rachel
Fabulous booking experience
Fabulous team! Such a brilliant experience with Rachel who really listened to what I wanted out of a holiday. Thanks Rachel, can’t wait for my next perfect holiday!
19. april 2026
Besvarelse fra Hays Travel - Workington
Aww Bev that is such a lovely review - thank you so much for your kind words. I hope you got the handbag :) Rach
Well done Hays Travel Workington
Rachel the Manager Hays Travel Workington always goes the extra mile to find us a holiday and to date she has never failed to find us an excellent one. She will take all the time we need until she finds a holiday within our budget which she knows will suit us.That is why we always go back to Hays to book our holidays.
17. april 2026
Besvarelse fra Hays Travel - Workington
Thank you both for your kind words - it means so much to me to get feedback like this. Always a pleasure to take care of you all :) Rach
Helpful polite agent
Helpful polite agent, quickly explained the best solution for our holiday making the process simple
12. april 2026
Besvarelse fra Hays Travel - Workington
Good Morning Alan, thank you so much for taking the time to leave a lovely review, I look forward to seeing you in store soon Aidan :)
They are so nice in hays travel in…
They are so nice in hays travel in Workington all staff great.
11. april 2026
Besvarelse fra Hays Travel - Workington
Good Morning Cynthia, thank you so much for taking the time to leave a lovely review, I look forward to seeing you in store soon Gayle :)
Besvarelse fra Hays Travel - Workington
Hello Paul, thank you so much for taking the time to leave a review, we look forward to seeing you in store soon Rachel :)
As always my booking was made so easy…
As always my booking was made so easy and so helpful in all respects thank you Rachel for helping me with my next trip to Malta.
9. april 2026
Besvarelse fra Hays Travel - Workington
Hello Mr Coates, thank you so much for taking the tie to leave such a lovely review, I look forward to seeing you in store soon Rachel :)
Tha booking was quick
Tha booking was quick, everything i required was offered to me. All prices explained. Gayle was brilliant.
9. april 2026
Besvarelse fra Hays Travel - Workington
Hello David, thank you for taking the time to leave such a lovely review, I look forward to seeng you instore soon Gayle :)
Well we knew where we wanted to go,so…
Well we knew where we wanted to go,so everything went like clockwork all agreed all wrapped up in one place 👍 and well delivered by Gayle
9. april 2026
Besvarelse fra Hays Travel - Workington
Hello Mr and Mrs Gray, thank you so much for taking the time to leave such a lovely review, it was an absolute pleasure booking your holiday, I look forward to seeing you in store soon Gayle :)
Aidan was so knowledgeable and helpful…
Aidan was so knowledgeable and helpful when helping me book a surprise dream holiday for my parents. He looked for other alternative ideas, and gave me a variety of prices and dates. Thank you so much Aidan!
8. april 2026
Besvarelse fra Hays Travel - Workington
Hello, thank you so much for taking the time to leave such a lovely review! I look forward to seeing you in store soon, Aidan :)
Being a wheelchair user I found access…
Being a wheelchair user I found access very easy.
28. marts 2026
Besvarelse fra Hays Travel - Workington
Hi Brian, Thank you so much for you kind feedback we are pleased you found our store easy to access. Many Thanks Hays Workington
The staff are all lovely
The staff are all lovely, very helpful when i was looking for our holiday and got me the best price.
27. marts 2026
Besvarelse fra Hays Travel - Workington
Thank you so much for taking the time to leave a lovely review Brian it was a pleasure booking your holiday and we look forward to seeing you in store soon Gayle :)
Excellent customer service
I felt valued as a customer and listened to. Nothing was too much trouble for the friendly and welcoming staff! 5 star service. I’d definitely return to make another holiday booking 😊
31. marts 2026
Besvarelse fra Hays Travel - Workington
Thank you so much for your amazing review Cathy! It is always a pleasure booking your holidays, I look forward to seeing you in store soon Gayle :)
I would like to thank Dotty and the…
I would like to thank Dotty and the team, as they found me the perfect Christmas holiday.
31. marts 2026
Besvarelse fra Hays Travel - Workington
Thank you Brenda for your kind words. Always a pleasure booking holidays for you both. See you soon, Dot 😉
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