Wouldn't go anywhere else. After a lot of info from Riviera Cruises about our forthcoming river cruise and the fact it may be cancelled, Tracy and Joanne could not have done a better job looking after... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Olivia was very patient helpful and friendly. She spent ages looking at numerous options and resorts when i was unable to decide without losing patience. She is a great asset and credit to Hays Trave... Se mere
Virksomheden har svaret
Helen was wonderful sorting out queries and getting information for our belated honeymoon to Hawaii and United States. Spent a few hours going through everything we would need. Very good service and... Se mere
Virksomheden har svaret
Mary our travel consultant was not only professional and knowledgeable she was really patient with my sister and I and was able to find us a fabulous holiday. Thanks Mary 😊
Virksomhedsoplysninger
Skrevet af virksomheden
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktoplysninger
81 The Galleries, Washington centre, NE38 7RT, Washington, Storbritannien
- 01914326394
4,9
Fremragende
3 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Our cruise booking was dealt with by…
Our cruise booking was dealt with by Megan who was professional, was able to offer advice and did a price match. We were very impressed with the service we received and would add that Megan was a great ambassador for Hays.
31. juli 2026
Besvarelse fra Hays Travel - Washington Lower Level
Thank you so much for your wonderful feedback! We are absolutely delighted to hear that you had such a positive experience with us. We always strive to provide excellent service.
Kind Regards
Mary
Tracy corner was brilliant at finding…
Tracy corner was brilliant at finding us the best deal and everything we needed included.
7. august 2026
Besvarelse fra Hays Travel - Washington Lower Level
Thank you for your kind words! We're so pleased to hear that Tracy was brilliant at finding you the best deal with everything included. We appreciate you highlighting their excellent service.
Kind Regards
Mary
Friendly helpful staff
We have used Hays Travel numerous times in the Galleries, Washington.
The staff were extremely friendly and helpful, it was a great booking process, all the documents were printed off which we find is really useful to us as some other travel agents refuse to do, overall a splendid service! We will certainly be using Hays Travel in the future and recommend them to family and friends!
7. august 2026
Besvarelse fra Hays Travel - Washington Lower Level
Thank you so much for your wonderful feedback! We are delighted to hear that our team consistently provides friendly and helpful service, and that the booking process was great. We truly appreciate your kind words and recommendation.
Kind Regards
Mary
excellent friendly service
6. august 2026
Besvarelse fra Hays Travel - Washington Lower Level
Thank you for taking the time to review our service in store it's very much appreciated. Kind regards Mary
As always I found the agent who booked…
As always I found the agent who booked my break to be friendly, patient and extremely professional and helpful. The standard of service at Hays is excellent - I have always booked holidays there and will continue to do so
5. august 2026
Besvarelse fra Hays Travel - Washington Lower Level
Thank you so much for your wonderful feedback! We are delighted to hear that you consistently receive friendly, patient, and professional service. We truly appreciate your continued loyalty and look forward to helping you with many more holidays.
Kind Regards
Mary
The lovely Mia was very helpful and she…
The lovely Mia was very helpful and she was very knowledgeable about cruises. I went in just asking about cruises and she was able to help me find and book one. The service she gave me was out of this world. She had such a lovely smile, she made me feel very welcomed and she answered every question i had. She is honestly one of the nicest travel advisors i have ever met.
3. august 2026
Besvarelse fra Hays Travel - Washington Lower Level
Thank you for your wonderful review! We are so pleased to hear that Mia was so helpful and knowledgeable in assisting you with booking your cruise. We truly appreciate your kind words and are delighted that you had such a positive experience.
Kind Regards
Mary
The staff were very helpful and…
The staff were very helpful and professional. We went looking for a last minute holiday and got what we were looking for! Thank you leeane and staff Washington hays travel
4. august 2026
Besvarelse fra Hays Travel - Washington Lower Level
Thank you so much for your wonderful feedback! Thanks Megan :)
Stacey is just the best
Stacey is just the best, listens to your needs, searches for the best deal. Great service from start to finish
2. august 2026
Besvarelse fra Hays Travel - Washington Lower Level
Thankyou so much for taking the time to leave us a positve review, we appreciate you doing this and we hope toy have a fab holiday, I will be sure to pass on your kind words to Stacey. Thankyou, Mia :)
Tracy Connor was brilliant with
Tracy Connor was brilliant with
Meeting our needs in finding our holiday ,helped to keep the children entertained and tryed to understand what the children were like . She was very friendly and explained the details what she had and was going to enquire about additional things for us .
27. juli 2026
Besvarelse fra Hays Travel - Washington Lower Level
Thankyou for taking the time to write sucha lovely review for our Tracy we are so pleased to hear how happy you are with the service you have received and I will be sure to pass your kind words onto her. Thankyou, Mia :)
Very professional and helpful really…
Very professional and helpful really appreciate the great service. Thank you 😊
26. juli 2026
Besvarelse fra Hays Travel - Washington Lower Level
Thankyou for taking the time to write a review based on the service you have received we really appreciate this and hope you have a fantastic time on your holiday! Thanks, Mia :)
Our family had a great experience of…
Our family had a great experience of booking our summer holiday. We went to the Washington branch of Hays Travel last Saturday to book our holiday. Julia greeted us with smile as soon as we walked in the shop. She was very thorough in finding out where we wanted to go and was very patient in searching for holiday destinations for us. Julia is amazing and made our experience very pleasant and stress free. I highly recommend Julia and Hays Travel!
Thank you
26. juli 2026
Besvarelse fra Hays Travel - Washington Lower Level
Thankyou for this fantastic review for our staff member Julia, we are pleased to hear she made your booking experience pleasant and stress free and I will be sure to pass your lovely comments onto her. Thanks, Mia :)
Besvarelse fra Hays Travel - Washington Lower Level
Thankyou for your great feedback. I will pass it onto Tracy.
Tracy was very helpful and very…
Tracy was very helpful and very patient.
She answered all my queries in a friendly manner. I have just done our cruise booking for 2027. Very pleased with the service so far.
1. august 2026
Besvarelse fra Hays Travel - Washington Lower Level
Thankyou for your lovely comments. I will pass your great feedback onto Tracy. Thankyou Sandra
Besvarelse fra Hays Travel - Washington Lower Level
Thankyou for your lovely comments. Thankyou Sandra.
Besvarelse fra Hays Travel - Washington Lower Level
Thankyou for your great feedback, It is much appreciated.
Thankyou Sandra.
Megan was really helpful from the…
Megan was really helpful from the initial search through to the the extras on our booking.
30. juli 2026
Besvarelse fra Hays Travel - Washington Lower Level
Thank you for your wonderful feedback! We are so pleased to hear that our Megan was extremely helpful throughout your booking process. I'll be sure to pass on your feedback to her. Julia :)
Besvarelse fra Hays Travel - Washington Lower Level
Thank you for taking the time to leave feedback, your kind comments and 5 star review are very much appreciated. Julia :)
Brilliant customer service
Brilliant customer service, as always at Washington Galleries!
23. juli 2026
Besvarelse fra Hays Travel - Washington Lower Level
Thank you for taking the time to write a lovely review it means a lot and we hope you have an amazing time on holiday. Thanks Madison :)
Staff r wellcoming and plesant service…
Staff r wellcoming and plesant service top notch booking process easy profechnall
28. juli 2026
Besvarelse fra Hays Travel - Washington Lower Level
Thank you for taking the time to write a lovely review, it means a lot and we hope you have an amazing holiday. Thanks Madison :)
Great experience.
We were made to feel welcome , nothing was a problem and we got exactly what we asked for , simple as that !
28. juli 2026
Besvarelse fra Hays Travel - Washington Lower Level
Thank you for taking the time to write a lovely review, it means a lot and we hope you have an amazing holiday. Thanks Madison :)
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