I received exceptional service from Hannah at Totnes. She went to considerable lengths with my initial plan for a trip to Canada ; when that fell through (no fault of hers) she displayed an equally fr... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
We received a friendly welcome, were attended to immediately and all our initial enquiries were answered. We declined a follow up call from them and this was respected. We went away to consider our ch... Se mere
Virksomheden har svaret
We went to Hays Travel, Totnes, to discuss a possible holiday abroad. Danielle was extremely helpful. we had curtain requirements as we wanted a local airport and also a quiet destination. After a sho... Se mere
Virksomheden har svaret
Russell & Danielle (Totnes Branch) were extremely helpful in helping us to choose our second Cruise with Hays Travel. They went through several options which was really helpful when it came to decidin... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktoplysninger
68 Fore Street, TQ9 5RU, Totnes, Storbritannien
- 01803 865012
4,9
Fremragende
236 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Good service and excellent customer…
Good service and excellent customer service looking forward to my holiday to Morocco can't wait 👍
16. marts 2024
Besvarelse fra Hays Travel - Totnes
Hello,
Thank you for your feedback. We hope you have a lovely holiday!
Kind regards
Atlanta
Branch Manager
Helpful
Helpful, knowledgeable and friendly , didn't rush us .
This is our second booking for a cruise with Hays travel .
3. marts 2024
Besvarelse fra Hays Travel - Totnes
Hello,
Thank you so much for your kind feedback. We hope you have a lovely holiday!
Kind regards
Atlanta
Branch Manager
Personal service
31. januar 2024
Besvarelse fra Hays Travel - Totnes
Hello
Thank you for taking the time to leave us a review.
We hope you have a great holiday.
Kind regards
Atlanta
Branch Manager
The easy way to book a holidayStaff are helpful
Staff are helpful. They listen to what you are wanting. Offer advice, give you options. They do not rush you.
25. januar 2024
Besvarelse fra Hays Travel - Totnes
Hello
Thank you so much for taking the time to leave us a review. We really appreciate it.
Kind regards
Hays Travel Totnes
Stress free and enjoyable booking!
Booking our Tenerife holiday was fun and easy thanks to Russel! His warmth and humor made navigating through the options feel like planning a trip with a friend. Highly recommend Hays (and Russel!) for a stress-free and enjoyable booking experience!
25. januar 2024
Besvarelse fra Hays Travel - Totnes
Hello,
Thank you so much for leaving us a review. I will pass your comments onto Russell, who will be thrilled.
We hope you have an amazing holiday!
Kind regards
Atlanta
Branch Manager
Hays Travel Totnes.
As always,Hays Travel Totnes is top notch.Staff are friendly,professional and knowledgeable.All your holiday plans are taken care of.Well done.
14. januar 2024
Besvarelse fra Hays Travel - Totnes
Hello,
Thank you for your kind feedback. It was a pleasure booking your holiday and I hope you both have an amazing time!
Kind regards
Atlanta
Branch Manager
Not the best experience with Hays this…
Not the best experience with Hays this time. What should have been a straightforward booking turned into something more expensive and with errors (on their part) time-consuming to get sorted. We got there in the end but I was left disappointed with the experience. Shame as we’ve usually been pleased with Hays.
7. januar 2024
Besvarelse fra Hays Travel - Totnes
Hello,
Thank you for taking the time to leave us a review.
I apologise for the inconveniences you experienced when booking your holiday. I am glad this has now been resolved, but please accept my apologies for any stress caused.
Kind regards
Atlanta
Branch Manager
Very helpful and knowledgable
4. januar 2024
Besvarelse fra Hays Travel - Totnes
Hello,
Thank you for your feedback. It was lovely speaking with you and I am sure you will have the most amazing cruise!
Kind Regards,
Atlanta
Branch Manager
A pleasant rainy day in Totnes...
The whole process with Russell, your excellent staff member, was a delight.
It's all about ease of company and trust and Russell is very talented in the field of building trust and ease of communication.
A credit to Hays.
20. december 2023
Besvarelse fra Hays Travel - Totnes
Hello,
Thank you so much for such a kind review. I have passed on your feedback to Russell who is delighted.
We hope you have a lovely holiday.
Kind regards,
Atlanta
Branch Manager
Helpful informative and efficient
7. december 2023
Besvarelse fra Hays Travel - Totnes
Thank you for your kind feedback. It was lovely to meet you both and I hope you have a fabulous holiday! Thanks, Atlanta
Besvarelse fra Hays Travel - Totnes
Hello, thank you for taking the time to write a review. We appreciate your feedback and hope you have a lovely holiday.
Besvarelse fra Hays Travel - Totnes
Hi Anthony,
We are so glad that you had a positive experience with our staff and we hope you have a great holiday! Thank you so much for your kind review - Totnes branch
Excellent service and friendly…
Excellent service and friendly staff,every holiday I have been on since using them went well
6. november 2023
Besvarelse fra Hays Travel - Totnes
Hi John, thank you for your positive review. We always strive to provide excellent customer service, it's always great chatting to you in store. Thanks, Pete
Besvarelse fra Hays Travel - Totnes
Hi Lance, thank you for your positive review! So glad you enjoyed your experience here at Hays Travel Totnes. Look forward to seeing you again soon. Peter
Excellent all round service and help
13. oktober 2023
Besvarelse fra Hays Travel - Totnes
Hi Tim, I'm so glad we could find such a great flight to New Zealand for you! We hope you have the best time out there! - Hays Travel Totnes
After trying to book flights to see my…
After trying to book flights to see my son in New Zealand on internet with lots of confusion and bad previous experience i took my friends advice and called Atlanta at Hays and within a very short period of time everything sorted and so much better to talk to someone that cares.
All future bookings will be done with Atlanta at Hays
Great first time experience.
Finally it's not always cheaper on the internet i know.
Regards
Tony
12. oktober 2023
Besvarelse fra Hays Travel - Totnes
Thank you for your lovely comments , so glad we manage to get everything sorted for you.
We do appreciate all your feedback.
Prompt response and excellent outcome.
1. oktober 2023
Besvarelse fra Hays Travel - Totnes
Hi Mr Jobson, we're very pleased that you received an excellent service from our manager, Atlanta! Have a great day, Totnes branch
Swift service with a smile
Swift, efficient, charming service!
Clear awareness of GDPR issues!
Flexible with payment method.
A lady in firm command of her role!
14. september 2023
Besvarelse fra Hays Travel - Totnes
Hi there,
Thank you for your positive feedback. It was a pleasure booking your holiday, and I hope you have a wonderful time.
Kind Regards
Atlanta
Branch Manager
Canadian hopper
I was attended to promptly. And the best flights for me identified. And the other bits and pieces I need for my trip were covered. The staff were pleasant and helpful.
8. august 2023
Besvarelse fra Hays Travel - Totnes
Hello, thank you for your review. We hope you have a great trip. Kind regards, Hays Travel Totnes
Ellie was great!
Ellie was friendly, efficient and very helpful!! Holiday booked within about 40 minutes. Very, very happy with Hays Travel
16. juli 2023
Besvarelse fra Hays Travel - Totnes
Thankyou so much for such a great review on Ellies service whilst you were in store, I will pass your comments along to her
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.