Staff were warm & welcoming on arrival. Identified that there were no longer any cabins at the advertised price on that date & gave us alternatives. Showed us the location of these on the deck plans &... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Beth always goes out of her way to ensure we receive excellent service. Helpful and friendly and understanding exactly what we need. All staff at Hays Travel Stourbridge are very welcoming and helpful... Se mere
Virksomheden har svaret
Claire was friendly but very professional. After spending an hour with us the first visit, going through numerous cruises, we decided they weren't what we wanted, she gave us other options. After a b... Se mere
Virksomheden har svaret
First time booking a cruise so had lots of questions and were advised many things we had not thought of. Great advice which resulted in booking which looks perfect to our needs. Mia was patient, profe... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktoplysninger
25 Ryemarket, DY8 1HJ, Stourbridge, Storbritannien
- 01384933326
4,9
Fremragende
985 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
First class service from gemma at…
First class service from gemma at Stourbridge branch
24. juni 2026
Besvarelse fra Hays Travel - Stourbridge
Thank you so much for your kind review
Tracy she was so friendly and…
Tracy she was so friendly and knowledgeable Made us feel comfortable and at ease.
23. juni 2026
Besvarelse fra Hays Travel - Stourbridge
Thank you for your kind review it was lovely to meet you and book your cruise
Walking into HAYS TRAVEL
Walking into HAYS TRAVEL, Ryemarket, Stourbridge is equivalent to meeting a group of old friends. All staff are so friendly and helpfull, nothing is too much trouble. Many thanks. Irene xx
30. maj 2026
Besvarelse fra Hays Travel - Stourbridge
Thank you so much for your lovely review it is always a pleasure to see and book your cruise's
Staff at the Stourbridge branch are…
Staff at the Stourbridge branch are fantastic. Booked a family holiday to Portugal and everything was perfect. So much so i booked another holiday through Hays Travel a week later.
22. juni 2026
Besvarelse fra Hays Travel - Stourbridge
Thank you for the lovely review it was a pleasure to book your Holiday
Besvarelse fra Hays Travel - Stourbridge
Thank you for your kind review
Besvarelse fra Hays Travel - Stourbridge
Thank you for the lovely review it was a pleasure to book your Holiday
Beth was verh patient and explained …
Beth was verh patient and explained the booking of a Caribbean cruise in great detail and we were assured that we could go into the shop sort out any future enquiries we had at any timr. Nothing was too.much trouble and a very pleasant experience
19. juni 2026
Besvarelse fra Hays Travel - Stourbridge
Thank you so mach for your lovely comments it was a pleasure to book your cruise
Besvarelse fra Hays Travel - Stourbridge
Thank you for your lovely review.
Beth
Saw Beth, but was also great examples on of working as a team.
Very diligent checking key information
Friendly and helpful
Will use again
6. juni 2026
Besvarelse fra Hays Travel - Stourbridge
Thank you for your kind review.
excellent service from ABBIE
14. juni 2026
Besvarelse fra Hays Travel - Stourbridge
Thank you for your kind review.
Besvarelse fra Hays Travel - Stourbridge
Thank you for you lovely comments, it was a pleasure to meet you and get you sorted
Stourbridge branch
We went into Stourbridge branch to get ideas of where to go in October and sat down with Beth. We always go back there as all of the staff are so helpful and friendly. We have booked lots of holidays mostly with Beth always manages to find just the right holiday for us even when like yesterday we don't even know where we want to go. This time she found us a lovely hotel in Sardinia (she knows we like to try places we've not been to before)so went ahead and booked 14 nights in October. Very happy with the service we always receive.
10. juni 2026
Besvarelse fra Hays Travel - Stourbridge
Thank you for your lovely review.It is always a pleasure to book your Holidays.
Tracey was very effcient and helpful in…
Tracey was very effcient and helpful in sorting out my travel
10. juni 2026
Besvarelse fra Hays Travel - Stourbridge
Thank you for your kind review it was a pleasure to book your holiday
Gemma was very knowledgeable
Gemma was very knowledgeable, professional and helpful, Would definitely recommend.
9. juni 2026
Besvarelse fra Hays Travel - Stourbridge
Mrs Evans,
We're so glad you had such a positive experience with us. Thank you for your kind words!
Kind Regards
Hays Travel
Great knowledge
Great knowledge, very friendly and excellent discounts! We will definitely be using Hays for our future holiday bookings.
1. juni 2026
Besvarelse fra Hays Travel - Stourbridge
We're so glad you had a great experience and found our discounts excellent! We look forward to helping you again.
Kind Regards
Hays Travel
Rob was great
Rob was great. He established what I was looking for - which was not straightforward, and was most helpful and thorough in finding exactly the right thing. It also turned out to be discounted!!
It all took place over 2 days - Saturday 6th and Sunday 7th June,
8. juni 2026
Besvarelse fra Hays Travel - Stourbridge
We are so pleased to hear about your positive experience finding exactly what you needed. We appreciate you sharing your kind words.
Great
Brilliant as always, nothing too much for them. Claire helped us with our seats on the plane, and Tracey, bless her, needs a gold medal. Well done, ladies. Great as always, thank you.
6. juni 2026
Besvarelse fra Hays Travel - Stourbridge
Thank you for the lovely review it was a pleasure to book your Holiday
First class
As usual Hayes was first class. Can never do enough to help,and nothing is ever too much trouble. Always make you feel like you are the only person they are booking for. Excellent service
8. juni 2026
Besvarelse fra Hays Travel - Stourbridge
Thank you so much for your kind words,it was a pleasure to help
Excellent Service
Claire was very helpful in sorting out our cruise which was suitable for all of us. Very professional service.
31. maj 2026
Besvarelse fra Hays Travel - Stourbridge
Thank you so much for your kind words, it was a pleasure to help book your cruise
I went to Hays Travel Stourbridge again…
I went to Hays Travel Stourbridge again to book a holiday.Tracy was a great help,gave me good options,listened clearly to my queries and booked all that was required .I would recommend this Travel agency as the staff are always very helpful and make holiday planning much more straightforward.Thank you Tracy
6. juni 2026
Uopfordret anmeldelse
Besvarelse fra Hays Travel - Stourbridge
Thank you so much for your kind review it was a pleasure to book your Holiday for you and we look forward to seeing you again.
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