Always a pleasure dealing with Hays. Every member of staff is pleasant and knowledgeable. Great locations at great prices.Lovely hotels.They will always try to match or beat any quote.Great exchange... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Millie was very helpful and efficient when I booked my holiday. Nothing was a problem to her. She talked me through the whole experience explaining everything. Once again well done Hays Travel in Stan... Se mere
Virksomheden har svaret
The lovely young girl couldn’t b more helpful that’s why I love to pop into hays. Keep up the good work staff r always pleasant service is good nd the booking process is straight forward
Virksomheden har svaret
Always greeted with welcoming smiles by all the staff at Stanley. Lindsey booked our cruise for us, efficiently and professionally and she has a delightful manner. She explains everything and goes thr... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktoplysninger
12 Front Street, DH9 0HX, Stanley, Storbritannien
- 01207 236000
4,9
Fremragende
1 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Everything was fine apart from them not…
Everything was fine apart from them not having a brochure
25. januar 2026
Besvarelse fra Hays Travel - Stanley
Thank you for taking the time to leave your kind feedback I hope you both have a great time on your cruise. We will be getting a delivery of brochures as soon as these are back in stock. Kind Regards Kelly :)
Besvarelse fra Hays Travel - Stanley
Thank you for taking the time to leave your kind feedback- I hope you have a great time in the Costa Del Sol . Kind Regards Laura :)
Besvarelse fra Hays Travel - Stanley
Thank you for taking the time to leave your kind feedback I hope you all have a great holiday in Tunisia. Kind Regards Kelly :)
Happy holidays thanks to the Stanley girls experience.
Have booked my holidays with the Stanley branch for years and never been disappointed.They are always helpful and friendly.Well done girls.
20. januar 2026
Besvarelse fra Hays Travel - Stanley
Thank you so much for your lovely review - its a pleasure seeing you in branch - thanks Laura :)
Professional & friendly service ?We…
Professional & friendly service ?We have no complaints & have dealt with Hays travel & will continue to do so
21. januar 2026
Besvarelse fra Hays Travel - Stanley
Thank you for leaving your lovely feedback, I hope you have a great holiday and hope to help again in the future. Kind regards Lyndsey.
Besvarelse fra Hays Travel - Stanley
Thank you so much for your kind comments I hope you both have an amazing time in Greece. Thanks Millie
Besvarelse fra Hays Travel - Stanley
hi jean,
thank you so much for taking the time to leave such a kind review!
I hope you all have the best time on you cruise.
kind regards, Millie :)
Besvarelse fra Hays Travel - Stanley
Hi - thanks for leaving your review we hope you have a fantastic holiday to Benidorm :)
Thanks Lyndsey
Always happy.
I have used the Hays shop in Stanley,Co.Durham for many years.The staff always very efficient and ,importantly,always greet you with a smile.I am a very happy customer.
16. januar 2026
Besvarelse fra Hays Travel - Stanley
Thank you for taking the time to leave such kind feedback- it is always a pleasure. Kind Regards Laura :)
GOOD STAFF HELPED A LOT COULD NOT HAVE…
GOOD STAFF HELPED A LOT COULD NOT HAVE BEING BETTER 10 OUT OF 10
13. januar 2026
Besvarelse fra Hays Travel - Stanley
Thank you for taking the time to leave such kind feedback . I hope you both have a great holiday in Portugal. Kind Regards Laura :)
booking our holiday was easy!
booking our holiday was easy!
Rachel was our travel adviser and was excellent at guiding us through the process. (we are not very knowledgeable). We were uncertain where we wanted to go, so not very easy to please! but she was very patient, knowledgeable and helpful.
We have used Hays before and have full confidence in them.
14. januar 2026
Besvarelse fra Hays Travel - Stanley
Thank you for taking the time to leave your kind feedback- it was a pleasure to help. Kind Regards Rachel :)
Colleague was very polite and helpful
15. januar 2026
Besvarelse fra Hays Travel - Stanley
Thank you for leaving your kind review I hope you have a lovely holiday and hope to help you again in the future. Kind regards Kelly
Besvarelse fra Hays Travel - Stanley
Thank you so much for your kind comments i look forward to seeing you both in branch again soon and hope you both have an amazing cruise. Thanks Lyndsey
Staff are always friendly and so…
Staff are always friendly and so helpful.
I would like a bit of 'Hays Discount'
for the number of times we go straight to them for the business rather than booking on line.
14. januar 2026
Besvarelse fra Hays Travel - Stanley
Thank you for taking the time to leave your kind feedback your bookings are very much appreciated and I hope you both have a great holiday in Fuerteventura . Kind Regards Laura :)
Always good & polite service ❤️
14. januar 2026
Besvarelse fra Hays Travel - Stanley
Thank you so much for your kind comments I hope you both have an amazing time in Costa Del Sol. Thanks Lyndsey
Exceptional service
The staff went above and beyond to help me sort out cancelling a holiday. (personal/ family reason) . Laura was very kind , considerate and showed great empathy while dealing with this for me. I highly recommend Hays Travel , the staff at this branch are so friendly and extremely helpful
13. januar 2026
Besvarelse fra Hays Travel - Stanley
Thank you for taking the time to leave your kind feedback- it was my pleasure to assist you with this. Many thanks Laura :)
Rachel East very knowledgeable and…
Rachel East very knowledgeable and supportive made the booking really easy. thank you
10. januar 2026
Besvarelse fra Hays Travel - Stanley
Thanks for leaving such a lovely review for Rachel :) have a brilliant holiday !!
Besvarelse fra Hays Travel - Stanley
Thankyou so much for taking the time to review our service in branch :) its was a pleasure booking your holiday to Egypt
Thanks Laura
Very helpful agent
Laura S was extremely helpful, polite and knowledgeable while searching for our holiday. she gave great advice and found the perfect holiday at a great price.
11. januar 2026
Besvarelse fra Hays Travel - Stanley
Thank you for taking the time to leave your kind feedback I hope you all have a fantastic time on your cruise. Kind Regards Laura :)
But I had to cancel my holiday due to…
But I had to cancel my holiday due to unforeseen circumstances but racheal was really helpful and appreciated everything she done for us she is a star
3. januar 2026
Besvarelse fra Hays Travel - Stanley
Hi Amanda - we will be in contact shortly re the service in our branch :)
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.