Hays Travel - Shepton Mallet Anmeldelser 

Excellent communication. Answered all questions clearly.
Friendly and easy to speak to.
Would not hesitate to book here in thr future.

Just very efficient

We had the pleasure dealing with Mary who was knowledgeable and extremely helpfull.
Nothing was too much trouble and the booking process was all completed and explained to us prior to us leaving.
Whoild definitely use them again.

Letitia was very attentive and very helpful and arranged everything for us.

Always very helpful and full of knowledge about the various countries. Mary and the team are excellent, nothing us too much trouble

I emailed Mary with a rough idea of what I was after, and she responded very quickly with some suggestions. I called and she got it sorted within minutes. Very efficient and helpful. Always find the staff at Shepton Mallet branch do their utmost to ensure you are happy.

Our wishes were listened to. We were offered several good options across a range of budgets. Very pleased with our chosen option

Mary our advisor at Hays Travel Shepton Mallet spends time with me and my travel partner locating the best holiday package to meet our needs and desires. As we both some mobility issues that can be especially important.

The staff in Shepton Mallet couldn’t do enough for us. I would just like to thank them just making it easy to find and book our holiday.
Thank you

Holiday Booking
Mary made the booking straightforward and explained all to us in a relaxed and clear way. She printed out all the information for us.

An excellent experience with lovely staff who were are knowledgeable, friendly and helpful - here’s to three wonderful holidays.

Very good service as usual I will recommend you use this service in Shepton Mallet store

Always helpful and informative highly recommend booking with them

Local Branch to us, very friendly and efficient

Helpful advice and good communication

We had the usual very friendly service which is why we go to a nearby town rather than use the travel agents in our area.

We popped in yesterday (17/01/2026). With just the intention of looking for holidays. However, after talking/dealing with Sue, who made everything very easy and comfortable. We came away a couple of hours later with a holiday booked and payed for. Couldn’t recommended Sue and Hayes travel and higher. Sue went out of her way to help us with all our needs. Very happy

Went into Hays with a friend as we didn’t really know what destination we wanted . Apart from what airport we needed to fly from also had to be preferable half board in 4 star and In month of June .
Mary was the assistant we spoke to ,she went through different places we could see on the screen ,Eventually we chose our holiday after a bit of going backwards and forwards on screen while we decided .
It was all sorted including flight booking and boarding passes will be printed for us when required nearer the holiday .
All in all it was a very easy and smooth experience and would certainly recommend booking a holiday .
In the past I have booked holidays on line but have found this way of going into Hays is so much easier because can see what we are getting

I was struggling to book the holiday i wanted online. I decided to try Hays Travel to see what price they could come up with, not expecting the price to be matched. Sue the Hays Travel agent at Shepton Mallet not only came up with the same price but got me a better offer. I'll definitely use Hays Travel again.