Very friendly helpful staff. Hayley was very helpful with our initial search for holidays and recommended a lovely hotel. We didn’t book right away and When we got home we looked atthe holiday recomme... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
We recently booked another holiday through Hays Runcorn and to be honest we wouldn't go anywhere else, the staff are amazing, they're so helpful and friendly while still being professional and nothing... Se mere
Virksomheden har svaret
Jasmine was really friendly, helpful and answered all questions myself and my friend had when booking our short break to Lisbon. She checked the distance hotel was from main part of the city, sorted t... Se mere
Virksomheden har svaret
All our holidays are booked through Hays Travel. Jess contacted us after we enquired about a holiday before Christmas, she knew exactly what we wanted and got us a great deal. We have received help... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktoplysninger
79 Forest Walk Shopping City, WA7 2EU, Runcorn, Storbritannien
- 01928 237605
4,9
Fremragende
803 anmeldelser
Bed kunder om at skrive en anmeldelse
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Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
The lady that was dealing with me she…
The lady that was dealing with me she was very good very helpful and pleasant
14. november 2025
Besvarelse fra Hays Travel - Runcorn
Thankyou for this great review!
Besvarelse fra Hays Travel - Runcorn
Thankyou for this amazing review, it is greatly appreciated !
Quick and easy to book assistant was…
Quick and easy to book assistant was lovely thank you
11. november 2025
Besvarelse fra Hays Travel - Runcorn
thank you so much
Always friendly and helpful
Always friendly and helpful. They get us the best deals that are available, and will look after us throghout the process
6. november 2025
Besvarelse fra Hays Travel - Runcorn
Thank you for your lovely reply
Smooth Booking of a City Break
Both Jess and Jasmin were polite, knowledgeable and advised on little tweaks to enhance our holiday.
5. november 2025
Besvarelse fra Hays Travel - Runcorn
Thankyou so much we appreciate this loads
A personal experience.
I was seen promptly by an adviser who was efficient and helpful, so much so the cruise booking only took approx 20 mins.
Would highly recommend Hays Travel.
24. oktober 2025
Besvarelse fra Hays Travel - Runcorn
Thank you for the kind response
I am recommending Hays Travel Runcorn.
I am recommending Hays Travel Runcorn.
The travel advisor sorted out my airline tickets and explained all the details to me.All backed up in an email.
Advisor was extremely helpful
with a friendly and professional manner.
If you want to book a trip in a relaxed environment ,,, go to Hays Travel in Runcorn.
Best of all, I didn’t have to spend hours trawling the internet for what I wanted , avoiding stress and worry .
I was also happy with the price , and the peace of mind.
1. november 2025
Besvarelse fra Hays Travel - Runcorn
Amazing!! Thankyou for this awesome review :)
Ease of booking
Although I was in the USA for a few more weeks, I asked my sister to book my husband and myself on the same holiday that she booked a couple of weeks earlier, so we could go away together. My sister phoned me from Hays and put me on to a lovely lady (I think her name was Jess) who dealt with me. It only took a few minutes and for me to give all the required information and my holiday was booked. Fantastic service. Well done Hays of Runcorn.
31. oktober 2025
Besvarelse fra Hays Travel - Runcorn
Thankyou so much we appreciate this amazing feedback :)
Poland Trip
Both Members of staff I can’t fault, very helpful (Jessica & Nettie) I think
22. oktober 2025
Besvarelse fra Hays Travel - Runcorn
Thank you for the lovely feedback. Jess and Nettie
Besvarelse fra Hays Travel - Runcorn
Thank you Jenny for your lovely review. We hope you have a wonderful holiday. Sam
Jet2 Holiday in Crete - Great service from friendly staff
Great service from friendly staff. Wouldn't use anyone else. Jet2 assisted travel was excellent.
17. oktober 2025
Besvarelse fra Hays Travel - Runcorn
Thank you for your lovely comments. We are so pleased that you are happy with our service :)
Really enjoy my visits to Hays Travel…
Really enjoy my visits to Hays Travel Runcorn Shopping City.
The staff are all friendly and knowledgeable and very approachable. Always able to answer any questions I have, if not they do their best to find me the answer. We have a good laugh in a very friendly atmosphere. I would recommend this Hays Travel Branch to anyone. 5 star service. Thank you
19. oktober 2025
Besvarelse fra Hays Travel - Runcorn
Thankyou so much for this amazing feedback!
We appreciate it so much :)
Besvarelse fra Hays Travel - Runcorn
Thankyou so much for this amazing review!
Grace sorted a lovely holiday for us
Grace sorted a lovely holiday for us, she was lovely xx
17. oktober 2025
Besvarelse fra Hays Travel - Runcorn
Thank you for booking x
Jess arranged our holiday to Turkey and…
Jess arranged our holiday to Turkey and has stayed in touch from booking to going. So helpful and supportive!!
Great service thanks Jess
16. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Hays Travel - Runcorn
Thankyou so much this means a lot !
Over and above service
Samantha, really went the extra mile to secure our booking with TUI for us.
After a previous booking via Hays, Tui had offered us a voucher to compensate some issues with the holiday. The voucher had not materialised, and only due to Samantha's knowledge and experience working in TUI, her contacts within TUI and her tenacity, did it get sorted out. We booked the holiday we wanted.
Thanks Samantha.
12. oktober 2025
Besvarelse fra Hays Travel - Runcorn
Thank you so much for this lovely review. I am so glad we got this sorted for you. Samantha
Besvarelse fra Hays Travel - Runcorn
Thank you for your lovely comments
Excellent service,lovely,helpful staff.
Excellent service,lovely,helpful staff.
Looked after really well.The go to travel agent for great service.
4. oktober 2025
Besvarelse fra Hays Travel - Runcorn
Thankyou for this lovely review we appreciate it !
Hayley was efficient and patient in…
Hayley was efficient and patient in setting up my trip. Excellent service
8. oktober 2025
Besvarelse fra Hays Travel - Runcorn
Thankyou for this lovely review we appreciate it !
Vegas booked ... Thank you
My son and myself went into the shop to book a trip to Vegas, Hayley was absolutely fantastic helping us out and being very patient with us. Our flights were a challenge but Hayley was brilliant making call after call getting us the right flight.
6. oktober 2025
Besvarelse fra Hays Travel - Runcorn
Thankyou so much for this lovely review!
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