This the second time in a few months we have used Hayes travel. Extremely pleased with the service. Booked great unexpected destinations. This will broaden our horizons. Well done staff at Rugel... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Always go to our local hays travel, their all very helpful Sarah is there at the drop of a hat and her staff are the same Maisie, booked mine and my daughters holiday we were looking at one holiday in... Se mere
Virksomheden har svaret
Amy at the Rugeley branch was absolutely fantastic! I had never been on a cruise before, and she was so informative, helpful and patient, answering all my questions and making the whole process so eas... Se mere
Virksomheden har svaret
Five star treatment as normal !! Maisie was so helpful & patient with us, we were very impressed. Found the right holiday at the right price. Brilliant , thank you !
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktoplysninger
7 Upper Brook Street, WS15 2DP, Rugeley, Storbritannien
- 01889722023
5,0
Fremragende
716 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Hays review
Knowledgeable, polite and friendly people.
Sorted my query swiftly and to my specifications.
A special thanks to Amy.
19. april 2026
Besvarelse fra Hays Travel - Rugeley
Thank you, Steven. Very happy we were able to help. Kind regards, Hays Travel Rugeley
Such a friendly welcoming branch
Such a friendly welcoming branch. So very helpful and thorough. Nothing is too much trouble. Clearly explains everything never feel rushed or pressured into anything. Our go to travel agents.
16. april 2026
Besvarelse fra Hays Travel - Rugeley
Andrea Turner,
We appreciate you taking the time to share your kind words. We are so happy to hear that you find our branch welcoming, helpful, and thorough. Kind regards, Hays Travel Rugeley
Patience is the main thing when my…
Patience is the main thing when my sister and I want to get away but don't know where to go!!! Always use Hayes because they literally do everything for you. Great 👍
16. april 2026
Besvarelse fra Hays Travel - Rugeley
Thank you for the great feedback; we appreciate it. Kind regards, Hays Travel Rugeley
Besvarelse fra Hays Travel - Rugeley
Thank you, Angela. Always happy to help. Kind regards, Hays Travel Rugeley
We had the wonderful Maisie help us…
We had the wonderful Maisie help us find the right holiday for us. Maisie found us different holidays to go and look into. Maisie listened to everything we had to say!
Thank you!
11. april 2026
Besvarelse fra Hays Travel - Rugeley
Thank you for your lovely review! I'm glad i was able to assist you guys with this :) I hope you have the best time. Kind Regards Maisie
Lovely and helpful 🥰
26. marts 2026
Besvarelse fra Hays Travel - Rugeley
Hi Nelson,
We thank you so much for your review, and had you had a good experience in store.
We hope to see you again soon - Michelle
Welcoming
Welcoming, helpful and always friendly….. Great to see the staff often share knowledge to make sure you get the best opinion on your holiday plans…..
26. marts 2026
Besvarelse fra Hays Travel - Rugeley
Tony,
We appreciate you taking the time to share your experience. We are so happy to hear that you find our team welcoming, helpful, and friendly.
Kind regards
Hays Travel Rugeley
Josh was absolutely amazing
Josh was absolutely amazing, He listened to my Husband on the phone, whilst I was in the shop with Josh, he went above and beyond, Definitely will book with Josh again, we were his first cruise booking, then our second was booked also with Josh, thanks sooo much, Josh you were a brilliant help and amazing, xx
4. marts 2026
Besvarelse fra Hays Travel - Rugeley
Thank you so much for your review, Josh is an asset to our team, kind regards, Hays Travel Rugeley
Besvarelse fra Hays Travel - Rugeley
Thank you so much for your review. Kind regards, Hays Travel Rugeley
Besvarelse fra Hays Travel - Rugeley
Irene Williams,
We're happy to hear that your holiday booking experience went well! Thank you for your positive feedback; it means a lot to us.
Kind regards
Hays Travel, Rugeley
I had a pleasant visit to Hayes travel…
I had a pleasant visit to Hayes travel rugeley I new what hotel I wanted and my dates for travelling. My airline and flying time were sorted out by josh who was pleasant and knowledgeable nothing was to much trouble.
25. marts 2026
Besvarelse fra Hays Travel - Rugeley
Mr James Hodgkins,
We appreciate you sharing your positive experience with us. We're so glad to hear that we were able to provide such helpful and knowledgeable assistance to you.
Kind regards
Hays Travel, Rugeley
Excellent Service
Excellent service as always from Hays.
Sarah was friendly, professional and very knowledgeable.
20. marts 2026
Besvarelse fra Hays Travel - Rugeley
We appreciate you taking the time to leave such a fantastic review and for booking with us again. We are so happy to hear that you found Sarah's service excellent. Kind regards Sheila
Welcoming and helpful
We popped in to look at holidays and walked out having booked one. The staff were welcoming, friendly and incredibly helpful. We had a list of requests and a budget but no real plan for where.
It was easy to find d appropriate holidays a d the booking process was easy. Hayes have an app so you can track your holiday and this was explained too.
We will be using them for future bookings
20. marts 2026
Besvarelse fra Hays Travel - Rugeley
Hi Dawn, thank you so much for your lovely review, we really appriciate it an look forward to seeing you again soon :) - Beth
I've booked a couple of holidays …
I've booked a couple of holidays with Hays and found them to be really friendly and welcoming. Big shoutout to Josh for rearranging flights and hotels.
Great customer service
12. marts 2026
Besvarelse fra Hays Travel - Rugeley
Hi John, Thank you so much for your review
It's a pleasure as always! :)
We saw Miranda she helped us with our…
We saw Miranda she helped us with our holiday.She new exactly what we wanted,so helpful and lovely and friendly that il be going back there in the future.if there was a 6 star I would give it.😊
19. marts 2026
Besvarelse fra Hays Travel - Rugeley
Thank you so much, it was a pleasure and I am really happy we found the perfect holiday for you both, Kind regards, Hays Travel Rugeley
excellent service
17. marts 2026
Besvarelse fra Hays Travel - Rugeley
Hi Mrs Carlin,
We thank you so much for your review, and hope to see you again soon - Amy :)
Rugeley Hays Travel 7th March 2026
Very helpful and did not rush me when l couldn’t get my words out
8. marts 2026
Besvarelse fra Hays Travel - Rugeley
MRS Mary Wilkes,
We appreciate you taking the time to leave us such a great review; we are so glad we could be helpful and patient.
rugeley, Hays Travel
Josh more than helpful on resort info…
Josh more than helpful on resort info and best deals..went the extra mile
5. marts 2026
Besvarelse fra Hays Travel - Rugeley
Hi Steve,thank you for your lovely review, we really appreciate it- Beth :)
Destination unknown…
Popped into Rugeley Hays travel shop with a friend looking at booking somewhere for later in the year . Rhodes was selected with the help of Sarah who was very helpful and managed to get us a few freebies. Happy customer 🙂
4. marts 2026
Besvarelse fra Hays Travel - Rugeley
Maureen Bagnall,
We're happy to hear that you enjoyed booking your trip to Rhodes. It's great to know that you found our team member helpful and that you were happy with the service we provided.
rugeley, Hays Travel
Excellent service
Excellent service. Miranda at the rugeley hays travel was patient with me . Nothing was too much trouble. A big thank you .
28. februar 2026
Besvarelse fra Hays Travel - Rugeley
Joan,
We appreciate you taking the time to leave us such a kind review. We are so pleased to hear that our service was helpful. Thank you for booking with us.
rugeley, Hays Travel
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.