The staff were down to earth and helpful and listed to our criteria and answered my elderly mum honestly which put my mum at ease .I would highly recommend booking in your shop again to family and fri... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Hayes Romford turned up trumps as usual, wonderful service and Sean went to so much trouble to transfer our river cruise and find a city break instead at such short notice. Nothing was too much trou... Se mere
Virksomheden har svaret
Easy to book our holiday. All told, took about 15 minutes from sitting down to walking out with our documents. Knowledgable and friendly staff.
Did not have to wait the 2 staff members very polite and helpful. The gentleman who assisted me was top man going through everything from looking for my holiday to giving useful information nothing s... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktoplysninger
Unit 9 The Brewery Shopping Centre, RM1 1AU, Romford, Storbritannien
- 01708872195
4,9
Fremragende
1 t anmeldelser
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Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
We didn’t plan to book that day
We didn’t plan to book that day, but Billy was so helpful and patient going through everything with us making it easy to make a decision. We have booked our holiday and know we can contact Billy if we have any questions. Overall a great experience.
2. august 2026
Besvarelse fra Hays Travel - Romford
Thank you so much Mollie for taking the time to leave such a lovely review.
Thank You
Billy
Sean was very helpful and spent a long…
Sean was very helpful and spent a long time trying to find us the best holiday
1. august 2026
Besvarelse fra Hays Travel - Romford
Thank you so much for taking the time and trouble to write a review.
It was a pleasure to find the right holiday for you.
Kind regards,
Sean
Visited Romford branch
Visited Romford branch. Staff were very pleasant and helpful. Pleased with advice given and trip booked. Will recommend to friends.
21. juli 2026
Besvarelse fra Hays Travel - Romford
Thank you for taking the time to leave such a lovely review.
Louise was friendly and respectful…
Louise was friendly and respectful towards helping me find the right holiday first time I’ve used hays travel and would definitely recommend and book my next holiday with you
Thank you so much
Anne
30. juli 2026
Besvarelse fra Hays Travel - Romford
Dear MS Lyons,
Thank you for taking the time to leave me a lovely review.
Kindest regards,
Louise
Again Denise surpassed my expectations…
Again Denise surpassed my expectations 2nd time visiting and 2nd holiday booked. Fantastic knowledge and absolute patience of a saint.
29. juli 2026
Besvarelse fra Hays Travel - Romford
Thank you for taking the time to write such a lovely review.
Besvarelse fra Hays Travel - Romford
Thank you for leaving such a lovely review.
Louise was very understanding and dealt…
Louise was very understanding and dealt with new booking for me
28. juli 2026
Besvarelse fra Hays Travel - Romford
Dear Mrs Pollock,
Thank you for taking the time to leave me a lovely review.
Kindest regards,
Louise
Besvarelse fra Hays Travel - Romford
Dear Mr Dempsey,
Thank you for leaving us a lovely review.
Kindest regards,
Hays Travel Romford
Help us to find a lovely holiday…
Help us to find a lovely holiday somewhere fairly hot in October. All staff are very welcoming and helpful asking the right questions about what we wanted from our holiday.
27. juli 2026
Besvarelse fra Hays Travel - Romford
Thank you for your wonderful feedback! We hope you have a fantastic trip!
Marnie
Marnie listen to what our requirements were
Marnie listened to us and nothing was too much trouble and she found our special holiday for my husbands 60th next year
26. juli 2026
Besvarelse fra Hays Travel - Romford
Thank you for the lovely review, I am so glad we found a special holiday for you :)
Marnie
Very helpful on booking the holiday and…
Very helpful on booking the holiday and looking for the best excursions to try whilst there
27. juli 2026
Besvarelse fra Hays Travel - Romford
Thank you for taking the time to leave a lovely review.
-Lily-Mae
Vanessa is absolutely a wonderful…
Vanessa is absolutely a wonderful consultant. She knows our needs and will take her time to find us our holiday that suits our needs. Friendly professional we never feel rushed as we go through all the options and always end up booking a holiday. Will always use hays travel. Janet byrne
25. juli 2026
Besvarelse fra Hays Travel - Romford
Thank you for taking the time in leaving me a lovely review
Careful consideration of our…
Careful consideration of our requirements and well informed about the options available.
24. juli 2026
Besvarelse fra Hays Travel - Romford
Thank you for taking the time in leaving me a lovely review
Ideal tour company for expert advice to…
Ideal tour company for expert advice to suit our needs
As always Donna, was excellent
26. juli 2026
Besvarelse fra Hays Travel - Romford
Thank you Pauline for your lovely words
Booking our next adventure
Very helpful staff who go out of there way to meet our needs.
22. juli 2026
Besvarelse fra Hays Travel - Romford
Thank you for the lovely review
Besvarelse fra Hays Travel - Romford
Thank you
It was a great experience
It was a great experience, Eric dealt with us, he was patient and very helpful. He listened to everything we asked for and booked what we wanted for us.
23. juli 2026
Besvarelse fra Hays Travel - Romford
Thank you
I am dealing with Hayes travel for a…
I am dealing with Hayes travel for a number of years I find the services excellent.
Chris is friendly and she had lots of patience.
Thanks for everything
24. juli 2026
Besvarelse fra Hays Travel - Romford
Thank you for taking the time in leaving me a review
Donna was so helpful answered all our…
Donna was so helpful answered all our questions.
Found us a lovely hotel that catered to all the ladies needs.
Will book the next holiday
With Hays
23. juli 2026
Besvarelse fra Hays Travel - Romford
Mrs Ann backhouse,
Thank you for your wonderful feedback! We are so pleased to hear that our colleague was helpful and found you a lovely hotel that catered to all your needs. We look forward to assisting you with your next holiday booking.
Kind Regards
Hays Travel Romford
Myself and 4 friends all between 60 and…
Myself and 4 friends all between 60 and 73yrs went in and our Hayes assistant was so patient with all our many requests. It took 2 and a half hours to find a holiday we all liked and agreed on. We were made a lovely coffee each. She was so good. We felt listened to. And the service was excellent.
16. juli 2026
Besvarelse fra Hays Travel - Romford
Dear Mrs Gibson,
Thank you for taking the time to leave me a lovely review.
Kindest regards,
Louise
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