We knew nothing at all about going on a cruise. Kim was very patient and explained to us about the different cruise liners, their destinations and the various ports of call. Having chosen a cruise, s... Se mere
Virksomheden har svaret
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Se, hvad kunderne siger
Very helpful travel consultant and Hays manager Kim, who contact a travel company I had used and just returned from a river cruise and signed up on the ship for a cruise in 2027. They got the discount... Se mere
Virksomheden har svaret
Speaking with a person in the flesh... We went into the Rochdale Branch of Hays Travel and spoke to Evie, who we always like her to help us with our holidays. After having seen another holiday on the... Se mere
Virksomheden har svaret
Evie was very knowledgeable and extremely helpful in helping me book a surprise trip for my husband. She made it all so easy even though I have never booked a trip on my own before.
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktoplysninger
25/27 Yorkshire Street, OL16 1YL, Rochdale, Storbritannien
- 01706 488650
5,0
Fremragende
1 t anmeldelser
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Great service and found fantastic deal
18. november 2025
Besvarelse fra Hays Travel - Rochdale
Thank You for booking with us
Evie was fantastic
Evie was fantastic. Very knowledgeable and friendly. Cannot fault her or the service we always receive at Hays. Wouldn't go anywhere else any more
25. november 2025
Besvarelse fra Hays Travel - Rochdale
Thank you for booking with us again :)
Brilliant! So friendly and helpful.
Kim, Freya and the girls looked after us so well during an issue we had with our holiday and made a difficult time so much easier. Efficient, knowledgeable, friendly and so helpful. They went above and beyond. You will not be in better hands for any of your travels! Brilliant service.
17. november 2025
Uopfordret anmeldelse
Besvarelse fra Hays Travel - Rochdale
Thank you so much for your kind words :)
Really helpful and professional.very…
Really helpful and professional.very friendly and Went through everything twice to make sure everything was perfect. Second time booking with Hays. Would definitely book again with them
23. november 2025
Besvarelse fra Hays Travel - Rochdale
Thank you so much for booking with us :)
Knowledgeable and very helpful advice
21. november 2025
Staff member was able to book our…
Staff member was able to book our holiday even though the computers were down. Even managed to match the online price we had.
19. november 2025
Besvarelse fra Hays Travel - Rochdale
thankyou for booking with us :)
Ella was great
Ella was great. Professional, friendly, knowledgeable and went above and beyond to help me arrange my travel. Will definitely use the service again and would recommend it to others
8. november 2025
Besvarelse fra Hays Travel - Rochdale
Thank you for your kind words
Claire was so helpful and pleasent
16. november 2025
Besvarelse fra Hays Travel - Rochdale
Thank you for booking with us
Besvarelse fra Hays Travel - Rochdale
Thank you for booking with us :)
Evie-a credit to Hayes travel
Evie, the lady in the Rochdale branch was what made my holiday booking such a pleasant experience, she was so patient and took her time to try and fulfill all the requirements I had given her. Hayes travel is always my first choice when booking a holiday.
4. november 2025
Besvarelse fra Hays Travel - Rochdale
Thank you so much! We are always happy to help :)
Besvarelse fra Hays Travel - Rochdale
thankyou for booking with us :)
Besvarelse fra Hays Travel - Rochdale
Thank you so much for booking with us :)
Good service, as usual 😀
As usual, Freya quickly found a holiday that matched our requirements.
9. november 2025
Besvarelse fra Hays Travel - Rochdale
Thank you for booking with us again :)
Freya was extremely patient with us as…
Freya was extremely patient with us as we had no idea where to book .
All staff in the rochdale branch are very friendly and welcoming
9. november 2025
Besvarelse fra Hays Travel - Rochdale
thankyou for booking again :)
Booked several holidays through Freya…
Booked several holidays through Freya now so good, easy and quick couldn't recommend her enough.
6. november 2025
Besvarelse fra Hays Travel - Rochdale
Thank you so much for booking with us again.
Freya is a star
Freya was as always extremely helpful. Nothing was too much trouble even though we wanted to make numerous amendments to our plans. She goes above & beyond what is expected & we always are happy to trust her with our holiday bookings. She is an total star & an asset to Hays travel Rochdale
6. november 2025
Besvarelse fra Hays Travel - Rochdale
Thank you so much for these kind words. And thank you so much for choosing Hays Travel Rochdale to book another fabulous trip
Excellent Service
Excellent!! Looking for a cruise for my husband 65th birthday and Feya found several packages and we ended up booking one that suited all our needs. No pressure to book and she was very helpful and knowledgable.
2. november 2025
Besvarelse fra Hays Travel - Rochdale
Thankyou for booking with us again! :)
Kimberley -- patient , helpful & efficient …
Kimberley was very patient & had options & ideas that Eileen & I could fit round . for our cruise . She covered everything in our conversation even which sitting we were on .The on board credit was a bonus for us !
It was all concluded in a short time , which saved us having to go down in to town( at 83 & 84 we are glad to make things as easy as possible !!) Many thanks Kimberley from Anita
I also booked a trip to Andre Rieu concert in Mastericht & again KImberley showed her expertise & knowledge. She guided me through several options for staying in Holland & Begium& suggested a pre concert dinner river cruise which I hadn't considered. I am really satisfied with the choices she has helped me with& at theright price& I am really looking forward to the holidays I have secured
Thanks again Kimberley
2. november 2025
Besvarelse fra Hays Travel - Rochdale
thankyou for booking with us :)
As usual the time spent booking a…
As usual the time spent booking a holiday went very smoothly Kim was very helpful and found exactly what we wanted
24. oktober 2025
Besvarelse fra Hays Travel - Rochdale
Thank you so much for your support and choosing to book with us again
I attended at the Rochdale branch and Kim was absolutely a credit to the company
I attended at the Rochdale branch and was greeted by Kim…
I was enquiring about a trip to New York.
I have as part of my previous and current role have a lot of experience in dealing with people.
Kim was absolutely fantastic, very interested in what I wanted so knowledgable and really keen to find me the best option.
I have to say that I have never attended at Hey’s travel before or spoken to any staff member.
But, honestly Kim is a credit to Hayes Travel, what a breath of fresh air to see someone who is clearly interested in her job and most of all the needs of the customer.
Please bring this review to your head office, Kim deserves a lot of credit for the way she made me feel I was important, very keen to assist on various ways I could book my trip and indeed very professional and as I said a breath of fresh air. Thank you Kim……
John Mazzolai
3 Springbank Cottage
Whambottom lane
Healey
Rochdale
OL12 0TQ
07973567616
11. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Hays Travel - Rochdale
Thank you so much for this absolutely amazing review. Kim
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