I called in the branch on the off chance I could get some help booking flights only for a trip to see a family member in Spain. I had tried doing it myself and was going round in circles. The staff... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Alexie was excellent and dealt with our booking in a very professional but friendly way. When the system crashed she got back to us by phone and completed the booking. As retired cruise agents, we can... Se mere
Virksomheden har svaret
Well from a phone call to a agent Georgia and then a visit to the store next morning she had responded and resolved my situation and she made the booking for us With so much ease and it made the wh... Se mere
Firstly the lovely Becky found us the perfect holiday, being foster parents, our sleeping arrangements were quite specific. Unfortunately the next day we had the terrible news that our grandson who is... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktoplysninger
37 Evesham Walk, B97 4EX, Redditch, Storbritannien
- 01527907887
4,9
Fremragende
910 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Fantastic Treated with the utmost…
Fantastic Treated with the utmost respect and they made the process enjoyable very professional,
12. maj 2026
Besvarelse fra Hays Travel - Redditch
Thankyou for your lovely feedback, We're so glad we made your experience enjoyable and professional. Wishing you a wonderful holiday!
Holiday Time Again 😎
We’ve been going to Hays for our holidays for quite a few years and all the staff are so friendly. We tend to book all of our holidays with Becky, she’s amazing, very friendly and very patient, she always as time to look for what she knows we like. She’s just lovely.
9. maj 2026
Besvarelse fra Hays Travel - Redditch
Thankyou for you lovely review :) Its always a pleasure booking your holiday and having a chat instore. Thankyou for your continued loyalty :) - Becky
Wanted a holiday, got a great deal
We went in specifically to find a good deal for the coming days. We left with a deal that meant we were flying next morning. The search and options found were great and the actual holiday we chose has been excellent overall. Although booked at Hays, it was a TUI holiday and we have a few things to review for them to suggest improvements.
29. april 2026
Besvarelse fra Hays Travel - Redditch
We are so glad you found a great deal. We appreciate you sharing your positive experience and valuable feedback.
The staff in the Redditch office are…
The staff in the Redditch office are very warm and welcome, nothing is no problem, it’s a pleasure to do business with them, it’s our third booking for this year (2026)
7. maj 2026
Besvarelse fra Hays Travel - Redditch
Thankyou for your lovely review. We are so pleased to hear you find our team warm and welcoming. Wishing you a wonderful holiday!
Besvarelse fra Hays Travel - Redditch
Thankyou for your feedback, We are so pleased to hear this. Wishing you a wonderful holiday!
Nice office,well staffed with…
Nice office,well staffed with experienced staff,very helpful but I did have to query some things which did not agree with what they told me but they were helpful and patient and finally I believe they got things right.i was a little disappointed with their choice of offerings overall.
2. maj 2026
Besvarelse fra Hays Travel - Redditch
Phillip,
We appreciate your feedback and are glad our staff was helpful and patient. We're sorry some information needed clarification and that our offerings didn't fully meet your expectations. We value your input.
Once again 5* service from Jo at…
Once again 5* service from Jo at Redditch branch. Cannot recommend this company enough 😊
1. maj 2026
Besvarelse fra Hays Travel - Redditch
Thank you Louise for your lovely review and continued loyalty!
Such friendly staff from start to…
Such friendly staff from start to finish, considering it was our first booking for a cruise holiday, we wanted to go on holiday straight away, thank you to the ladies in Hayes Travel in Redditch it made our booking experience very enjoyable, roll on next year 👍
19. april 2026
Besvarelse fra Hays Travel - Redditch
We appreciate you sharing your experience with us. We're so glad that our team made your first cruise booking enjoyable and that you felt supported throughout the process. We look forward to helping you plan your next holiday!
Extremely helpful in getting me the…
Extremely helpful in getting me the holiday I wanted at right price and with all options considered. The customer services member of staff was so patient and thorough, explained everything in detail and answered all my queries. Very professional throughout. Thank you.
16. april 2026
Besvarelse fra Hays Travel - Redditch
We're happy to hear that we could find you the holiday you wanted at the right price. We appreciate your recognition of our team's patience and thoroughness in explaining all the options. Thank you!
Lexis helped myself and a friend book a…
Lexis helped myself and a friend book a holiday. She was very friendly and patient and made the process very easy.
16. april 2026
Besvarelse fra Hays Travel - Redditch
We appreciate you taking the time to leave us a review. We're so glad we could make booking your holiday easy, and that Lexie was helpful and patient!
As always extremely helpful
As always extremely helpful, cannot do enough for you All agents are polite and have time for you. Would not go anywhere else
17. april 2026
Besvarelse fra Hays Travel - Redditch
Thanks for your kind feedback and your continued loyalty, it genuinely means a lot. It’s always encouraging to know the effort is appreciated, and I’m glad to be helpful to you. Hayley
Besvarelse fra Hays Travel - Redditch
Thank you for your kind words! it was lovely to meet you both see you soon for your checking in-Jo
Patience and knowledge of the 2 agents…
Patience and knowledge of the 2 agents I dealt with.
14. april 2026
Besvarelse fra Hays Travel - Redditch
We appreciate your feedback and are so glad our agents' knowledge and patience were helpful to you during your experience with us.
I have booked many holidays with hays…
I have booked many holidays with hays and have never had a problem
12. april 2026
Besvarelse fra Hays Travel - Redditch
We appreciate your continued loyalty and are so glad that your experiences with us have been problem-free. Thank you for your review!
All our requests were listened to
All our requests were listened to. The agent was extremely patient with us and we felt we were very well looked after
11. april 2026
Besvarelse fra Hays Travel - Redditch
We appreciate you taking the time to share your experience. We're so happy to hear that our agent listened to your requests and provided excellent care.
Fab service from Hayley the Manager @…
Fab service from Hayley the Manager @ Hayes Travel Redditch.
Thank you for making the booking experience fun,
Can’t wait for the holiday now.
Many Thanks again x
11. april 2026
Besvarelse fra Hays Travel - Redditch
Thank you so much for your booking! I'm delighted to hear that you enjoyed the experience. Wishing you a wonderful and memorable holiday in Sicily!
Excellent
Excellent, relevant professional advice. Georgia understood exactly what I wanted and came up with a selection of relevant examples
10. april 2026
Besvarelse fra Hays Travel - Redditch
We're happy to hear that the advice provided was helpful and relevant to your needs. Thank you for sharing your positive experience with us!
Very polite and helpful lady that we…
Very polite and helpful lady that we did our booking with
9. april 2026
Besvarelse fra Hays Travel - Redditch
We appreciate your kind words regarding the helpful assistance you received during your booking. We are so glad we could help you.
Very friendly and understanding
2. april 2026
Besvarelse fra Hays Travel - Redditch
We appreciate you taking the time to share your positive experience with us, and we are so happy we could provide understanding assistance
Besvarelse fra Hays Travel - Redditch
We're happy you got what you wanted; we appreciate your feedback and are grateful for your support, thankyou!
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