I called in the branch on the off chance I could get some help booking flights only for a trip to see a family member in Spain. I had tried doing it myself and was going round in circles. The staff... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Alexie was excellent and dealt with our booking in a very professional but friendly way. When the system crashed she got back to us by phone and completed the booking. As retired cruise agents, we can... Se mere
Virksomheden har svaret
Well from a phone call to a agent Georgia and then a visit to the store next morning she had responded and resolved my situation and she made the booking for us With so much ease and it made the wh... Se mere
Firstly the lovely Becky found us the perfect holiday, being foster parents, our sleeping arrangements were quite specific. Unfortunately the next day we had the terrible news that our grandson who is... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktoplysninger
37 Evesham Walk, B97 4EX, Redditch, Storbritannien
- 01527907887
4,9
Fremragende
908 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Lexi was very helpful and friendly…
Lexi was very helpful and friendly throughout the whole experience of booking our holiday .
26. juli 2026
Besvarelse fra Hays Travel - Redditch
Thank you for you kind feedback!
I hope you guys have a lovely holiday :)
~ Lexie
Besvarelse fra Hays Travel - Redditch
Thank you for your kind feedback and your continued loyalty.
I hope you have a great trip :)
Lexie
Lexie gave an excellent professional service
Lexie gave an excellent professional service.
She was very patient and attentive.
We will definitely use you again.
25. juli 2026
Besvarelse fra Hays Travel - Redditch
Thank you so much for your kind feedback!
It was a pleasure to meet you. I hope you guys have a great cruise!
Lexie :)
The staff were very helpful.
25. juli 2026
Besvarelse fra Hays Travel - Redditch
Thank you for your feedback, we hope you have an enjoyable holiday!
Ten of us went into Hays Travel last…
Ten of us went into Hays Travel last week to book a holiday the staff were great they got us all booked in no problem you have ten happy customers 😀😀
17. juli 2026
Besvarelse fra Hays Travel - Redditch
Thank you for your wonderful feedback! We hope you all have a fab holiday together! :)
Besvarelse fra Hays Travel - Redditch
Thank you Marie!
I hope you have an amazing cruise!
Lexie :)
Lovely when you have special people who…
Lovely when you have special people who know what you want and need. Thanks again Jo,never let us down.
17. juli 2026
Besvarelse fra Hays Travel - Redditch
Thank you so much Lynda for another fantastic review! it is such a pleasure to book your holidays i look forward to seeing you both soon-Jo
We attended the store with an idea in mind... hot, all inclusive 7-10 days... leaving tomorrow or day after. Pool rather than beach.
We attended the store with an idea in mind from a quick look online. It was out first family holiday in a few years and was very much spur of the moment, that morning in fact.
Georgia at the redditch branch was amazing. We gave her the budget, the time frame, our 'wants' including leaving in 24/48hrs and she gave us a number of other options on top of what we found. Went through each and found us a perfect match to our wants and with a lower cost. She was brilliant. Now, last minute.com shopping we leave in less than 24hrs.
22. juli 2026
Besvarelse fra Hays Travel - Redditch
Thank you for your fantastic review! Pleased to hear that we could help you find the perfect last-minute family holiday :)
Was made to feel very welcome members…
Was made to feel very welcome members of staff were so helpful
23. juli 2026
Besvarelse fra Hays Travel - Redditch
Thanks so much for your kind feedback!
I hope you have a lovely time :)
~ Lexie
Another fantastic experience in store,
Another fantastic experience in store,
Lexie was really helpful in finding the right holiday,A credit to the team.
23. juli 2026
Besvarelse fra Hays Travel - Redditch
Thank you for your kind feedback!
I am glad I was able to make your experience with us enjoyable!
Lexie :)
Booking and cancelling
Firstly the lovely Becky found us the perfect holiday, being foster parents, our sleeping arrangements were quite specific. Unfortunately the next day we had the terrible news that our grandson who is suffering from a terminal brain tumour, had taken a turn for the worse. Then the lovely Gorgia did everything she could to cancel our holiday, so that we could support our daughter and grandson. She succeeded and we didn't lose any money. That is service above and beyond !!! Hays Travel should be very proud of these lovely ladies.
14. juli 2026
Besvarelse fra Hays Travel - Redditch
Thank you so much for your incredibly kind words. I’m truly sorry to hear about your grandson and the difficult time your family is going through.
I’m so pleased Becky and Georgia were able to help and make things a little easier when you needed to be there for your daughter and grandson.
I’ll be sure to share your lovely feedback with them they’ll be so touched to know their care and support made a difference.
Hayley
Helpful and Professional
Joanne and her colleagues and the end of the phone made a complicated trip seem straightforward to organise
5. juli 2026
Besvarelse fra Hays Travel - Redditch
Thank you so much for taking the time to leave me such a lovely review! it was our pleasure to book you such a fantastic trip, i look forward to seeing you both soon-Jo
Besvarelse fra Hays Travel - Redditch
Thank you for your kind feedback, we hope you have a great holiday!
Caitlin was very helpful and very…
Caitlin was very helpful and very patient. Everything was done over the phone it’s so nice to talk to a real person these days.
21. juli 2026
Besvarelse fra Hays Travel - Redditch
Thank you so much for your kind feedback, I hope you have a great trip! - Caitlin
My Booking experience
The staff are always very helpful, Friendly and knowledgeable and are always please to help with any questions
17. juli 2026
Besvarelse fra Hays Travel - Redditch
Thank you so much for your kind words! We appreciate your feedback and hope you have the best time away :)
Staff are helpful and patient and…
Staff are helpful and patient and price matched our holiday . Very friendly and knowledgeable.
16. juli 2026
Besvarelse fra Hays Travel - Redditch
Thank you for your great feedback! We hope you have a lovely holiday :)
great service and good deals
14. juli 2026
Besvarelse fra Hays Travel - Redditch
Thank you for the kind feedback, we hope you have a great holiday! :)
Besvarelse fra Hays Travel - Redditch
Thank you for the great feedback, we wish you an enjoyable holiday! :)
We have been using Hays travel since…
We have been using Hays travel since they opened in Redditch and have never been disappointed,
Staff always so friendly and helpful
Excellent shop
3. juli 2026
Besvarelse fra Hays Travel - Redditch
Thank you so much for your lovely review! Thank you for your continued loyalty it really does mean a lot to us.
Always friendly helpful service
10. juli 2026
Besvarelse fra Hays Travel - Redditch
Thankyou for your lovely feedback and for booking with us as always. Wishing you another fabulous holiday in Zante!
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