Despite it being a very last minute decision to go on holiday with no idea where we wanted to go Paula found us a great holiday with everything we required. We had a great time and I would like to th... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
We called in to talk to Cerys as she had sent us some options, we decided to go ahead and book a holiday with her, she was very helpful and we left the shop happy customers
Virksomheden har svaret
Paula’s patience trying to find exactly what I wanted!! Her genuine care to find the right holiday and times I was looking for was much appreciated! She changed my holiday no problem and helped to ke... Se mere
Virksomheden har svaret
A Welcoming smile from Joanne was a perfect first impression, and made us want to sit down and chat about our holiday. She was knowledgeable and easy to talk to, and patient. It was a sail through boo... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktoplysninger
102 High Street, LL19 9BH, Prestatyn, Storbritannien
- 01745277031
4,9
Fremragende
666 anmeldelser
Bed kunder om at skrive en anmeldelse
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Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great experience
I have always booked my holiday with Jo she gas a wealth of knowledge and always finds the perfect place for me to stay
19. oktober 2025
Besvarelse fra Hays Travel - Prestatyn
Thank you for your lovely comments, we will be sure to pass these to Jo :)
Great staff
Friendly, knowledgeable and experienced staff, paying attention to detail. Keen to ensure best deal is obtained. We have used them for a number of years and have never been disappointed.
15. oktober 2025
Besvarelse fra Hays Travel - Prestatyn
Hi Nick,
Thank you for leaving such a great review, we really appreicate it!
Best Regards,
Leah
Branch Manager
Besvarelse fra Hays Travel - Prestatyn
Hi Robert,
I am so thrilled you were happy with Paula's amazing service, I will be sure to let her know.
Best Regards,
Leah
Branch Manager
Excellent service …
I went in to Hays Travel in Prestatyn with an idea of what type of holiday I wanted and Leah worked her magic and found us the perfect one. Leah ensured we had all we needed included and even told us a little about the destination. I’m looking forward to my holiday.
15. oktober 2025
Besvarelse fra Hays Travel - Prestatyn
Thank you for your lovely comments, we will make sure to pass these to Leah :)
very helpfull great understanding of…
very helpfull great understanding of the holiday . we where booking . we felt save to book with this person well done hays prestatyn .
15. oktober 2025
Besvarelse fra Hays Travel - Prestatyn
Thank you for your lovely comments :)
We could not have received better help…
We could not have received better help and advice, Paula could not have given us any more, she went above and beyond
14. oktober 2025
Besvarelse fra Hays Travel - Prestatyn
Thank you for your lovely review, we really appreciate it!
Leah
Branch Manager
Very friendly and informative staff.
Very friendly and informative staff. Made good enquiries for us and were very patient. They eliminated all the hassle of booking a holiday.
Local staff and a very convenient branch in Prestatyn.
7. oktober 2025
Besvarelse fra Hays Travel - Prestatyn
Thank you for your lovely comments :)
Paula who works there always go's above…
Paula who works there always go's above and beyond for everyone, she is an absolute credit to hays travel, as long as she is there i would never go anywhere else
11. oktober 2025
Besvarelse fra Hays Travel - Prestatyn
Thank you for you lovely comments Karen :)
Excellent Customer service…
Could not do enough for us excellent customer service first time booking a cruise and trying to organise this for 4 of my friends and my husband and I was a bit stressful Leah in thePrestatyn branch put my mind at ease and made sure everything was all booked in correctly!
1. oktober 2025
Besvarelse fra Hays Travel - Prestatyn
Thank you for your lovely comments, we will be sure to pass these to Leah :)
Besvarelse fra Hays Travel - Prestatyn
Good Afternoon,
Thank you for this great review, we really appreciate your custom!
Best Regards,
Leah
I have visited twice to the Prestatyn…
I have visited twice to the Prestatyn office and both ladies were very helpful , professional and extremely knowledgeable about the areas and how I wanted to do my travel and holiday, finding alternatives.
Well done ladies
20. september 2025
Besvarelse fra Hays Travel - Prestatyn
Thank you so much for this amazing review, I will pass on these comments to Joanne and team!
Best Regards,
Leah
Branch Manager
Excellent service and advice from…
Excellent service and advice from Cerys. Very helpful and nothing too much trouble.
21. september 2025
Besvarelse fra Hays Travel - Prestatyn
Thank you for your lovely words, Maxine. I will be sure to pass this onto Cerys. We hope you are looking forward to your holiday!
Best Regards,
Leah
Branch Manager
Joanne was extremely helpful in finding…
Joanne was extremely helpful in finding me the best deal for florida with best value for money. I cannot fault the service provided by Joanne and thw hays team they are always welcoming and so lovely
27. september 2025
Besvarelse fra Hays Travel - Prestatyn
Thank you so much for this amazing review, I will pass on these comments to Joanne!
Best Regards,
Leah
Branch Manager
Besvarelse fra Hays Travel - Prestatyn
Thank you for this lovely review Mr Ewing, I am glad you were happy with Paula's great service!
Best Regards,
Leah
Branch Manager
Fantastic service
Kind, helpful staff. Worked hard to get us a good holiday deal. Joe helped us even when issues arose, she managed to keep going with our deal.
17. september 2025
Besvarelse fra Hays Travel - Prestatyn
Thank you for your lovely comments :)
Provisional at all times
Sue was helpful and knowledgeable,always get good service from Hays travel Prestatyn.
6. september 2025
Besvarelse fra Hays Travel - Prestatyn
Thank you for your lovely comments :)
Lovely pleasant experience didnt feel…
Lovely pleasant experience didnt feel rushed had some great advice
18. september 2025
Besvarelse fra Hays Travel - Prestatyn
Thank you for your lovely comments :)
Great company
Great helpful advice from Jo and Leah.
Nothing was too much trouble. Felt totally safe booking a long haul holiday with them.
17. september 2025
Besvarelse fra Hays Travel - Prestatyn
Thank you for your lovely comments, we will be sure to pass these to Jo and Leah :)
Excellent rapport with member of staff
Excellent rapport with member of staff. Could not have done anything better
16. september 2025
Besvarelse fra Hays Travel - Prestatyn
Thank you for your lovely comments :)
We have booked at least three holidays…
We have booked at least three holidays through Hays. Each time we have been listened to and the agent has secured us the holiday we requested.
More-so, as elderly travellers, we have always felt secure, reassured with all the arrangements and assistance given.
We tend to be nervous travellers so we want to say thank you for making our trip easier.
10. september 2025
Besvarelse fra Hays Travel - Prestatyn
Thank you so much for your lovely comments, and your continued custom. We are so glad we have been able to help you get another holiday booked for you :)
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