My husband and I simply turned up One Saturday morning and asked about what we were looking for, bearing in mind that this was our first foray into a travel agent for double figure years when... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
My wife and I visited Hays Travel Petersfield on impulse to ask about a Cunard Cruise we were interested in. Nieve answered our questions clearly and because of her we decided to book our cruise to No... Se mere
Virksomheden har svaret
Helped me book my Disneyland Paris Tickets with ease, all done quickly and efficiently and could't recommend more, Fallon was great and very happy to have sorted all of it out. Will be using them agai... Se mere
Virksomheden har svaret
Hays Travel at Petersfield were up to their very high standard as experienced in previous years. We look forward to visting Hays Travel at Peterfield when we book our next holiday. Thanks. Our cruis... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktoplysninger
17 High Street, GU32 3JT, Petersfield, Storbritannien
- 01730 268341
4,8
Fremragende
311 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Lisbon trip.
My recent Lisbon trip went really smoothly, thanks to Richard at Hays Travel, Petersfield.
His recommendation of the Sofitel at LHR’s T5 was great. It was extremely comfortable, (with a free room upgrade!) I had nice supper which was served in the bar area, and I’d recommend Hays idea of staying over night, prior to a fairly early flight the next day.
BA short-haul flight was super, (a little biased perhaps, as ex-cabin crew!)
Thanks Richard, for planning my trip and for making it very straight forward.
Kind regards,
Julia Allison.
27. februar 2024
Besvarelse fra Hays Travel - Petersfield
Thank you very much for such a great review. Its is great to hear when a client has a great experience. I look forward to booking your next holiday. Much appreciated Richard
Lovely people
Lovely people, no pressure very informative and helpful. Found us exactly what we want in our price range no pressure to spend more just very informative and pleasant
6. marts 2024
Besvarelse fra Hays Travel - Petersfield
Thank you for taking the time to complete the survey and thank you for your kind feedback, karen
The advisor I dealt with was…
The advisor I dealt with was knowledgeable, patient and very helpful. She gave me choices about my mode of travel and this was very useful. I was very pleased with the help I received.
28. februar 2024
Besvarelse fra Hays Travel - Petersfield
Many thanks for taking time to complete the survey and that you were pleased with the service you received, Karen
Besvarelse fra Hays Travel - Petersfield
Thank you for taking the time to complete the survey and that you were pleased with the service you received
Besvarelse fra Hays Travel - Petersfield
Thank you so much Lisa for the lovely review! I am so glad we could get this booked for you both. :)
Freya
Staff friendly and helpful throughout
Staff friendly and helpful throughout. They listened to our requirements, suggested an option and refined it based on our feedback. They appear to have a good relationship with the organisations that actually supply the holidays.
The only issue was that prices went up during the time it took us to confirm we wanted to go ahead.
17. februar 2024
Freya was very helpful with lots of…
Freya was very helpful with lots of information thrown at her what kind of ideas we would like as a holiday to then find the perfect one for us with lots of destinations. She took the time to research hotels' kids' activities. She emailed me as soon as she found anything. Very happy!
10. februar 2024
Besvarelse fra Hays Travel - Petersfield
Thank you so much for such lovely feedback! I was a pleasure helping you :-)
Freya,
Apprentice
Very helpful and patient very good
2. februar 2024
Besvarelse fra Hays Travel - Petersfield
Thank you for such kind words, we really appreciate it :-)
Thank you,
Danielle
Branch Manager
Excellent service
9. februar 2024
Besvarelse fra Hays Travel - Petersfield
Thank you Mr Clements, it was lovely to help you both :-)
Many Thanks,
Danielle
Branch Manager
Excellent service from Freya
6. februar 2024
Besvarelse fra Hays Travel - Petersfield
Thank you so much Christine for the lovely review! I am so glad we could get this booked for you both. :) Freya
Charlotte
Charlotte, a very helpful young lady, looked after my friend and I, while we were booking a holiday with Riviera recently.
26. januar 2024
Besvarelse fra Hays Travel - Petersfield
Thank you so much Susan for the lovely review! I am so glad we could get this booked for you both, you are going to have a great time :) Charlotte
The whole booking experience was easy and met all our requirements.
The whole booking experience was very good. The lady was very friendly and knew our destination well, as she had been there. Everything was explained and all our questions were answered. She made sure everything we asked for in the holiday was covered.
3. februar 2024
Besvarelse fra Hays Travel - Petersfield
Thank you Doug, it was lovely to meet you both and a pleasure helping you! :-)
Thank you,
Danielle
Branch Manager
Very professional and friendly staff
Very professional and friendly staff
Always helpful
26. januar 2024
Besvarelse fra Hays Travel - Petersfield
Thank you Richard for the kind review! Glad we got this booked for you both :) Charlotte
Danielle was excellent
Danielle was excellent, very helpful and knowledgeable with everything we needed to help us decide on our choice of holiday, we didn’t feel rushed which was great.
25. januar 2024
Besvarelse fra Hays Travel - Petersfield
Thank you for such lovely feedback, it was a pleasure helping! :-)
Thank you,
Danielle
Branch Manager
Besvarelse fra Hays Travel - Petersfield
Thank you for your kind review, I am so glad I could help you get your holiday booked :) Freya
Hays good, but experience marred by misinformation
We booked two holidays. The first was excellent with all relevant info (flights, hotel etc). The other was very different. The cruise company misinformed Hays who booked the wrong cruise, luckily since rectified. Then the info given was incomplete (no flights - so we can’t yet book taxis). So half really good and half…well less good, mainly because of misinformation further up the chain. The people who served us in the agency were really excellent, efficient and informed, a shame the link to the company supplying holiday no. 2 did not have the right info to hand which misled our agents.
18. januar 2024
Besvarelse fra Hays Travel - Petersfield
Thank you for your feedback Mr Lamey. We're delighted to hear that your experience with our agency was positive. We again apologies for any inconvenience caused during the second booking. We appreciate your patience while we worked to rectify the misinformed information. Our team are always committed to addressing any issues. Please do reach out if you have any further concerns or questions.
Thank you,
Danielle
Branch Manager
Besvarelse fra Hays Travel - Petersfield
Thank you very much, it was a pleasure :-) Danielle x
Welcoming, friendly and knowledgeable.
Danielle was friendly, welcoming and knowledgeable. She quickly found us a hotel in the location we wanted and got everything booked up without hassle. Just what we needed; a very pleasurable experience.
9. januar 2024
Besvarelse fra Hays Travel - Petersfield
Thank you so much and you're very welcome it was a pleasure helping you both :-) Danielle
Its local to us
5. januar 2024
Besvarelse fra Hays Travel - Petersfield
Thank you for your review, I hope we can assist you again in the future :) Freya
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.