As always, never have any doubt about Hays, staff are always so helpful and very professional. Cannot praise our Kevin enough, we have a great relationship and never fail to have a sparkling v... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Always book holidays via telephone call. Calls are promptly returned. Staff are knowledgeable, professional and helpful. Thank you to Jenny Taylor who is an amazing person. A credit to Hays. She provi... Se mere
Virksomheden har svaret
The Agent office is light, bright and clean. I liked how spacious it was and that made my booking experience quieter and personal with Maria my agent. Maria was easy to talk to and I appreciated... Se mere
Virksomheden har svaret
all agents were very helpful and listened t our requests. Once a decision was made the process was quick and simple including booking parking
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktoplysninger
Unit B Oldbury Green Retail Park, B69 3DD, Oldbury, Storbritannien
- 01213146276
5,0
Fremragende
2 t anmeldelser
Bed kunder om at skrive en anmeldelse
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Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra Hays Travel - Oldbury
Hiya you two. Great to catch up with you and thank you for booking. Thank you for your great feedback - really appreciate it. Whenever I can help again please give me a shout. I hope you're excited? - Kev x
Family holidays and all types of travel
I have been booking holidays with Hayes travel for a number of years now. I want to highlight Helen Jackson - Customer adviser, as always professional, always has additional information and advice regarding destinations and goes above and beyond to ensure everything is tailored and made available for the booking.
26. maj 2026
Besvarelse fra Hays Travel - Oldbury
Hiya Angela. It's always great to catch up with you and thank you for booking with me again. Thank you also for your amazing feedback. I really appreciate it and you've really made my day. When I can help again please let me know. Take care and catch up soon - Helen x
Maria was absolutely amazing 👏
Maria was absolutely amazing 👏.
So professional and excellent customer service given.
Will definitely be booking with Maria again thank-you.
24. maj 2026
Besvarelse fra Hays Travel - Oldbury
Hiya. Thank you so much for your amazing feedback. Really appreciate. When I can help again please let me know - Maria x
we were served by chari and she…
we were served by chari and she definitely served 🤏🏽 lovely service from her got us a beautiful holiday for our honeymoon and our first holiday away together was so helpful
25. maj 2026
Besvarelse fra Hays Travel - Oldbury
Hiya. Thanks for your amazing comments. Loved it, especially 🤏🏽 😊 Whenever I can help you again please don't hesitate to give me a shout. Take care and speak soon - Charli x
Always good at Hays
Always good at Hays. Helped us explore a number of options on our city break and secured the hotel we wanted. We find all the staff helpful and efficient, plus they print out relevant documents for us there and then. All wrapped up with ATOL protection 👍
18. maj 2026
Besvarelse fra Hays Travel - Oldbury
Thank you for your amazing feedback. I really appreciate it and so glad I could help. Please don't hesitate to let me know when I can help you again. I hope you're looking forward to your break? - Jenny x
Outstanding service from Steph on Saturday even at 1650 . Sorry for the late call but great advice xx
Superb service
24. maj 2026
Besvarelse fra Hays Travel - Oldbury
Hiya Oliver. Lovely to speak to you again and don't worry about the time. I hope you're enjoying catching up with your sister? Thank you for your amazing feedback - really appreciate it. When I can help again please let me know. Take care - Steph x
Friendly helpful staff
24. maj 2026
Besvarelse fra Hays Travel - Oldbury
Hiya Gary. Thank you for taking time to leave your lovely review. Really appreciate it. When I can help again please let me know. Take care - Steph x
Very satisfied with customer care
As always ,we were welcomed and looked after and very pleased with the outcome of booking the holiday.
23. maj 2026
Besvarelse fra Hays Travel - Oldbury
Hiya. It was lovely to meet you when you came in and thank you for booking with me. Thank you for your excellent feedback. Really appreciate it. Whenever I can help again please let me know - Mike x
Brilliant staff
22. maj 2026
Besvarelse fra Hays Travel - Oldbury
Hiya. Thank you for your lovely feedback. Really appreciate it. Please let me know when I can help you again. Hope you're having a great day - Charli x
Mike was brilliant
Mike was brilliant, looked at all options, very informative and great to talk too. My nephew has never booked though a travel agent before, always does online, not me , I prefer a human being, but after using Hays Travel would definitely use you again.Thankyou.
21. maj 2026
Besvarelse fra Hays Travel - Oldbury
Hiya. It was lovely to meet you all and I had fun with you. Thank you for your amazing feedback. I really appreciate it and you've made my day. Please let me know when I can help again. Have a brilliant day - Mike x
Kevin Arnold hays travel oldbury really…
Kevin Arnold hays travel oldbury really good at what he does . Makes it simple when booking a holiday , well done .
20. maj 2026
Besvarelse fra Hays Travel - Oldbury
Hiya John and Deb. Lovely to see you both and catch up and I'm really glad you enjoyed your last cruise. Thank you for booking with me again and thank you for your amazing feedback. I really appreciate it. Whenever I can help again please give me a shout. Take care and speak soon - Kev x
Besvarelse fra Hays Travel - Oldbury
Hiya. Thank you so much for your lovely feedback - I really appreciate it. So glad I could help and please don't hesitate to let me know when I can help you again. Take care - Charli x
Very happy with the very helpful Agent…
Very happy with the very helpful Agent Porsche, help us get the booking dates we wanted and the hotel, very pleased and grateful.
18. maj 2026
Besvarelse fra Hays Travel - Oldbury
Hiya David. Thank you for booking and I'm so glad I could help you. Thank you for your amazing feedback - really appreciate it and you've really made my day 😍 When I can help you again please give me a shout - Porsha x
Porcha was excellent
Porcha was excellent, informative, friendly and efficient.
Gave us the information we require and assisted me in downloading the app.
Really pleasant young lady.
18. maj 2026
Besvarelse fra Hays Travel - Oldbury
Hiya. It's my pleasure to help you and thank you for your amazing feedback. You've really made my day and I really appreciate it. When I can help again please don't hesitate to let me know. Speak soon - Porsha x
Everyone was so helpful
Everyone was so helpful, friendly and informative. Nothing seemed too much trouble.
11. maj 2026
Besvarelse fra Hays Travel - Oldbury
Hiya. Thank you so much for your amazing feedback. I really appreciate it and I'm so glad I could help. Please let me know when I can help again. Take care - Summer x
Kevin made us feel right at home
Kevin made us feel right at home. He quickly grasped what we wanted form our holiday. Due to is good knowledge of the area. It was a little complex, as we are a group of friends but Kevin soon found us our ideal holiday for the right price. Can’t thank him enough.
18. maj 2026
Besvarelse fra Hays Travel - Oldbury
Hiya Belinda. It was great to meet you all yesterday and I have to be honest, I had so much fun helping you all. Thank you so much for your amazing feedback. Really appreciate it. Whenever I can help again don't hesitate to give me a shout. Hope you're all excited? - Kev x
Fantastic service
Charli was fantastic and did my cruise booking quickly, also booking our coach travel.
10. maj 2026
Besvarelse fra Hays Travel - Oldbury
Hiya Deb. Thank you so much for your amazing feedback. My pleasure to help you and I appreciate it very much. When I can help again please don't hesitate to let me know. Take care - Charli x
Besvarelse fra Hays Travel - Oldbury
Thank you for your lovely feedback. I really appreciate it. Please let me know when I can help again. Take care - Helen x
One simple answer the staff
One simple answer the staff , they can't do enough for you . Had to make some alterations to my booking they were so helpful you don't get that at many places
8. maj 2026
Besvarelse fra Hays Travel - Oldbury
Hiya Jayne. Lovely to see you and your husband and definitely Teddy. He's so cute, isn't he? I'm really glad we could help and thank you for your fantastic feedback. Really appreciated. Please let me know when I can help again. Take care - Steph x
Very good service and happy to help
14. maj 2026
Besvarelse fra Hays Travel - Oldbury
Thank you for your lovely feedback. I really appreciate it and glad I could help. When I can help again please don't hesitate to let me know. Take care - Jenny x
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