As always, never have any doubt about Hays, staff are always so helpful and very professional. Cannot praise our Kevin enough, we have a great relationship and never fail to have a sparkling v... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Always book holidays via telephone call. Calls are promptly returned. Staff are knowledgeable, professional and helpful. Thank you to Jenny Taylor who is an amazing person. A credit to Hays. She provi... Se mere
Virksomheden har svaret
The Agent office is light, bright and clean. I liked how spacious it was and that made my booking experience quieter and personal with Maria my agent. Maria was easy to talk to and I appreciated... Se mere
Virksomheden har svaret
Really quick response and I knew what I wanted, so 10 mins later,once I secured my holiday online and paid,really straight forward. Hays had my paperwork ready for me.Great.
Virksomhedsoplysninger
Skrevet af virksomheden
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktoplysninger
Unit B Oldbury Green Retail Park, B69 3DD, Oldbury, Storbritannien
- 01213146276
5,0
Fremragende
2 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Good service given plenty of advice
8. august 2026
Besvarelse fra Hays Travel - Oldbury
Thank you for your great feedback, please let us know if there's anything else we can do for you - Maria
Had a wonderful experience
Had a wonderful experience. The young lady was very helpful and we found our cruise. Booked it.
7. august 2026
Besvarelse fra Hays Travel - Oldbury
What a lovley review- thank you! I'm so glad you had a great experience with us - Porsha
Summer went above and beyond to get us…
Summer went above and beyond to get us the perfect break.
She listened to what we wanted and made sure she found us the correct destination
31. juli 2026
Besvarelse fra Hays Travel - Oldbury
Thank you for your lovley review. I'm so glad I was able to help you sort your perfect getaway - Summer
Porsha at the oldbury retail store was…
Porsha at the oldbury retail store was absolutely brilliant
6. august 2026
Besvarelse fra Hays Travel - Oldbury
Thank you so much - Porsha
Charlotte was a very polite helpful…
Charlotte was a very polite helpful girl answered any questions we had.
We could pop back anytime if anything else we thought of and she would give us 100%.
Thank you Charlotte.
29. juli 2026
Besvarelse fra Hays Travel - Oldbury
Thank you so much for your lovley feedback it's so nice to hear, you're more than welcome anytime - Chantelle
We r always happy with there service…
We r always happy with there service they r so friendly
4. august 2026
Besvarelse fra Hays Travel - Oldbury
Thanks for your positive feedback and I'm glad you were pleased with our service - Chantelle
Hays,oldbury
We have used hays oldbury for quite a few years now and they have always been extremely helpful. Having had to alter our 5 person holiday to later in the year for personal reasons they were so helpful and subsequently cancelling the group vacation was no trouble. We have now booked as a couple and the service with information to help us was invaluable. RHODES HERE WE COME.
2. august 2026
Besvarelse fra Hays Travel - Oldbury
Hiya Colin, thanks so much for your wonderful feedback. It's always lovley to see you and hear about your holidays and I'm more than happy to help - Maria
Hays Oldbury. Fantastic service and friendly staff.
We booked our first cruise with Hays in Olbury in 2024 and we were so pleased with the service and how helpful and friendly Jenny was, we didn't even consider going anywhere else to book our next one. This time we spoke to Summer, who was just as helpful and friendly. She noted down our requirements first and was happy to go through all of the options available that met our requirements. We left the branch having booked our perfect 2028 cruise and safe in the knowledge that we can contact them at any time if we have any queries or wish to make any changes.
3. august 2026
Besvarelse fra Hays Travel - Oldbury
Hiya. Thank you for booking with us again and I'm so glad I could help you. Thank you for your amazing feedback - I really appreciate and you've really made my day, thank you so much. I'm here when I can help you again. I hope you're excited? - Summer x
Besvarelse fra Hays Travel - Oldbury
Hiya. Thank you for your lovely feedback. Really appreciate it and when I can help you again please let me know. Take care - Summer x
Besvarelse fra Hays Travel - Oldbury
Thank you for your lovely feedback. I appreciate it and I'm glad you're happy. When I can help you again please let me know - Kev
Great customer service
Great customer service, Chantelle listened carefully and came up with a great holiday for us. kept us informed at every turn. this will be our second holiday booked with Hayes Oldbury
30. juli 2026
Besvarelse fra Hays Travel - Oldbury
Hiya. Thank you for booking with us again and thank you for your fantastic feedback. I really appreciate it and I'm glad I could help. When I can help you again please let me know. Take care and speak soon - Chantelle x
Always go out of their way to help
Always go out of their way to help. Lovely Lovely staff .I had Lovely Jenny this time spent a lot of time with me made my booking so much fun. X
31. juli 2026
Besvarelse fra Hays Travel - Oldbury
Hiya. I'm so glad I could help and you're happy. Thank you for your amazing feedback. I really appreciate it and you've really made my day. Whenever I can help again please give me a shout. Take care - Jenny x
As always Steph and the team are…
As always Steph and the team are excellent nothing is too much trouble.
Jenny helped us book our holiday and she was so helpful. No matter who you see the service is consistent. It is a pleasure to go there.
What a great team at hays Oldbury
29. juli 2026
Besvarelse fra Hays Travel - Oldbury
Hiya Paul. Lovely seeing you again and catching up and thank you for booking with me again. Thank you for your amazing feedback. I really appreciate it and my pleasure to help you. Whenever I can help again please don't hesitate to let me know. Take care and speak soon - Steph x
Kevin is very friendly and polite and…
Kevin is very friendly and polite and prefer to book our 4th cruise with him know we are being looked after. He’s a star 👍🏻
29. juli 2026
Besvarelse fra Hays Travel - Oldbury
Hiya Lisa and Dave. Always love seeing you two and catching up. Thank you for booking with me again and thank you for your fantastic feedback - really appreciate. Whenever I can help again please give me a shout. Hope you're all excited? - Kev x
The lady called Jennifer was extremely…
The lady called Jennifer was extremely helpful whilst doing the booking. Later that afternoon a call and e mail was made to inform us of a little error which was really nice to help us . We have used them before and will definitely be using them again next time.
28. juli 2026
Besvarelse fra Hays Travel - Oldbury
Thank you so much for your amazing feedback. I'm really glad I could help and I appreciate it. When I can help you further please give me a shout. I hope you're looking forward to it? - Jenny x
Great service and very helpful ,we were…
Great service and very helpful ,we were given information so we could decide which cruise was suitable for us . We are very pleased with our visit to hays travel Oldbury thank you
28. juli 2026
Besvarelse fra Hays Travel - Oldbury
Hiya. I'm so glad I could help and thank you for your amazing feedback. I appreciate you taking the time to leave it. Please let me know when I can help again. Take care - Steph x
Stressfree holiday booking
Porsha was a great help and made the booking experience stress free. Would easily book again
22. juli 2026
Besvarelse fra Hays Travel - Oldbury
Hiya. Thank you for your fantastic feedback. I really appreciate it and you've really made my day. When I can help you again please don't hesitate to let me know. Take care - Porsha x
We booked our holiday with Chantelle at…
We booked our holiday with Chantelle at the oldbury branch. She was super helpful and made everything very clear. She booked us our dream holiday!
29. juli 2026
Besvarelse fra Hays Travel - Oldbury
Hiya. Thank you for your amazing feedback. I really appreciate it and you've really made my day. Glad I could help and whenever I can help you again please let me know. Take care - Chantelle x
Besvarelse fra Hays Travel - Oldbury
I'm really glad I could help and thank you for booking. Thank you for your lovely feedback - I really appreciate it. When I can help again please don't hesitate to let me know. I hope your partner loved her birthday surprise? - Summer x
Service reference
Service reference
You're representive was very knowlegible and helpful. Excellent service
We think her name was Karen.
She gave us lots of options as to where to stay.
However, as a company, we think you should vet the hotels you use. Alma Beach in Can Pastilla is not a four star hotel. In our opinion it's three at most.
If you would like any more feedback please get in touch.
2. juli 2026
Besvarelse fra Hays Travel - Oldbury
Hiya. I'm glad I could help and that you're happy with the help I gave you. I wish Hays would send me on educational trips to visit all these hotels 😊It would be great, wouldn't it? When I can help you again please don't hesitate to let me know. Take care - Helen x
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