Excellent service has always, the staff are really helpful. Couldn’t ask for more. Always contacted two weeks before our holiday, print of our paperwork so really happy. Until the next time thank you... Se mere
Virksomheden har svaret
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Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Brandon at Hays northfield branch ,yet again went out of his way to spend time looking for the right holiday for us because I have some mobility difficulties, and he yet again found us the perfect ho... Se mere
Virksomheden har svaret
I wanted to go on safari but wasn’t quite sure on how to go around booking it. Contacted Hays to get some different options, Megan was amazing and helped me book my dream holiday!! She gave me so many... Se mere
Virksomheden har svaret
Trenaye is always friendly and efficient, so makes the whole process so easy. We booked a holiday to Lanzarote in Jan 27, and she is investigating various cruise options either around the UK, or Norwa... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktoplysninger
5 Church Road, B31 2JZ, Northfield, Storbritannien
- 01213146247
4,9
Fremragende
2 t anmeldelser
Bed kunder om at skrive en anmeldelse
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Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Excellent service
Excellent service. Don’t usually book through a travel agent and I was very impressed by how helpful and efficient it was. The agent understood my needs and researched well to get me the holiday I wanted.
10. maj 2026
Besvarelse fra Hays Travel - Northfield
Thank you for such a lovely review Elaine, it was my pleasure to help you find a great holiday, so glad we managed to find something suitable. Hopefully we will be able to help you again in future.
Many thanks
Brandon
Besvarelse fra Hays Travel - Northfield
Richard,
We're glad you had an outstanding experience with Trenaye. Looking forward to helping with more holidays in future.
Kind Regards
Hays Travel Northfield
Good experience always helpful n answer…
Good experience always helpful n answer our queries always like to book with them
6. maj 2026
Besvarelse fra Hays Travel - Northfield
Thank you Pouruchisty
We appreciate you taking the time to share your experience. We are so happy to hear that our team is helpful and answers your questions, we look forward to helping with more holidays.
Kind Regards
Hays Travel Northfield
Brandon booked us another holiday and…
Brandon booked us another holiday and he was brilliant as always .
8. maj 2026
Besvarelse fra Hays Travel - Northfield
Thank you for leaving a 5star review both. It's always my pleasure to help with your bookings. Looking forward to helping with many more in future!
Many thanks
Brandon
Knowledgeable staff, excellent experience
Knowledgeable staff. Very friendly.
Gave me all the information I required without pushing me to make a decision.
I was greeted with a smile and friendly hello from all the staff as I entered the shop.
29. april 2026
Besvarelse fra Hays Travel - Northfield
Thank you for leaving such kind comments Sandra
We appreciate you taking the time to share your experience. We are happy to hear that our team was helpful and provided you with the information you needed in a friendly manner.
Kind Regards
Hays Travel Northfield
Besvarelse fra Hays Travel - Northfield
Thank you so much for leaving a 5 star review Sue!
We appreciate you taking the time to leave us such great comments. We are so glad our team was helpful and informative.
Kind Regards
Hays Travel Northfield
Suzanne was so helpful & kind sorting…
Suzanne was so helpful & kind sorting out a holiday for two Merry Widows.we look forward to booking with you again
7. maj 2026
Besvarelse fra Hays Travel - Northfield
Thank you so much for this great review Joan
We are so happy to hear that you found Suzanne helpful while booking your holiday. We look forward to assisting you again in the future with many more holidays.
Kind Regards
Hays Travel Northfield
Staff are very helpful and took their time to find a nice place within my budget
I came into store yesterday and Emma was very helpful when looking for a last minute getaway with 4/5 different options she was very knowledgeable on different countrys and she took her time to find out the transfer times.
When i called back to book Megan did this with me over the phone.
The following day I needed to book seats together as my partner is scared to fly and lisa helped sort this over the phone and was done promptly.
Thank you ladies you were all very helpful.
7. maj 2026
Besvarelse fra Hays Travel - Northfield
Thank you Suzanne for such a kind review.
We appreciate you sharing your experience. We're happy to hear that you found the team knowledgeable and helpful when booking your getaway and sorting your seating arrangements. Thank you for your positive feedback!
Kind Regards
Hays Travel Northfield
Staff going the extra mile to get us…
Staff going the extra mile to get us what we wanted. All very pleasant. Offered tea or coffee. Great team.
29. april 2026
Besvarelse fra Hays Travel - Northfield
Thank you for taking some time to leave a great review Ian
We're happy to hear that our team provided excellent service and met your needs. We appreciate your positive feedback and are glad you enjoyed your experience with us.
Kind Regards
Hays Travel Northfield
Can't remember her name but she was…
Can't remember her name but she was very helpful done a brilliant job booking the two holidays benedorm and fuerteventura in June done a great job happy days
6. maj 2026
Besvarelse fra Hays Travel - Northfield
Thank you for such a great review Graham
We're so happy to hear that you found our service helpful! We appreciate you taking the time to share your positive experience booking your holidays.
Kind Regards
Hays Travel Northfield
Always friendly and helpful and nothing…
Always friendly and helpful and nothing is too much trouble for the hay’s in Northfield
4. maj 2026
Besvarelse fra Hays Travel - Northfield
Thank you, Denise, for the lovely review. It is a pleasure to help you with your holidays.
We look forward to helping you again in the future.
Kind regards
Hays Travel Northfield
Helpful and giving time to the children…
Helpful and giving time to the children during the booking.
1. maj 2026
Besvarelse fra Hays Travel - Northfield
Thank you Mrs Hughes for your lovely review, we much appreciate the feedback and very happy that we were able to get you booked and look forward to serving you again in the future :)
Many Thanks
Harry from Hays Travel Northfield
Fantastic communication and support…
Fantastic communication and support with booking our holiday - thanks Megan for making the whole booking process effortless! 😀
30. april 2026
Besvarelse fra Hays Travel - Northfield
Thank you Mrs Walshe for taking the time to leave us a such a positive review we much appreciate it and we are very happy you were happy with Megan's service and was able to get you booked.
Many Thanks
Hays Travel Northfield
megan dealt with our booking
megan dealt with our booking. She was so helpful, polite and explained everything which made us feel comfortable and excited about our 2027 holiday to greece .
1. maj 2026
Besvarelse fra Hays Travel - Northfield
Thank you Mrs Hill, for taking the time to leave Megan such a lovely positive review we really appreciate the feedback and look forward to serving you again in the future.
Many Thanks
Hays Travel Northfield
Megan was friendly & professional
Megan was friendly, professional and informative, finding and booking 2 great holidays for us
Thank you 🙏
19. april 2026
Besvarelse fra Hays Travel - Northfield
Thank you Mrs Pickering for leaving Megan such a kind review we much appreciate the feedback and look forward to serving you again in the future.
Many Thanks Harry from
Hays Travel Northfield
Wonderful service from Paige
Wonderful service from Paige, always greets you with a smile and is so very helpful and professional. Thank you again for looking after us .
25. april 2026
Besvarelse fra Hays Travel - Northfield
Thank you Mrs Bagnall for taking the time to leave us a lovely review, we really appreciate it and are very happy you were happy with Paige's service and cant wait to serve you again soon.
Many Thanks Harry from
Hays Travel Northfield
As a customer that wears hearing aids…
As a customer that wears hearing aids the colleague in the store assisted with a phone call as I was having difficulty in hearing what the person was requesting. This made me feel at ease and not anxious and was dealt in a professional and courteous nature.
17. april 2026
Besvarelse fra Hays Travel - Northfield
Thank you Mrs Greenaway for taking the time to leave us a review we much appreciate the feedback and we are very glad you were happy with our service and look forward to serving you again in the future.
Many Thanks
Hays Travel Northfield
Besvarelse fra Hays Travel - Northfield
Thank you Mrs Mrs Haddock-clarke, for your positive review, we much appreciate it and are very happy you enjoyed our service.
Many Thanks
Hays Travel Northfield
Service1
Service1
The staff were knowledgeable, helpful, and efficient. Thank you!!
love joanna price.
23. april 2026
Besvarelse fra Hays Travel - Northfield
Thank you Miss Price for your lovely positive review, we much appreciate it and we will always do our best to give our best service.
Many Thanks
Hays Travel Northfield
They make things so much easier for me…
They make things so much easier for me , very polite and patient absolutely fabulous people
23. april 2026
Besvarelse fra Hays Travel - Northfield
Thank you Mrs Parsons, thank you for taking the time to leave us such a lovely review, we are very happy that Paige was able to get you booked and you were happy with her service and our store.
Many Thanks
Hays Travel Northfield
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