Many thanks to Faye for doing the initial search for our winter break and giving us plenty of information with which we were able to make an informed decision. Thanks to Dawn for booking the holiday... Se mere
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Se, hvad kunderne siger
Been booking hol with hays in north shields for years always book with faye and rachel to find us exactly what we need they explain everything double check details . Theyre both extremley profesional,... Se mere
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Absolutely exceptional service. The travel agent I spoke to (Rachel) was highly professional and knowledgeable. She answered all my queries and did her very best to ensure that all my preferences we... Se mere
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We have booked a few holidays with Hayes at the North Shields branch and they are always so approachable and helpful, especially Rachel. She is fantastic and always shows interest and tries her... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktoplysninger
102 Bedford Street, NE29 6QJ, North Shields, Storbritannien
- 0191 5438949
4,9
Fremragende
951 anmeldelser
Bed kunder om at skrive en anmeldelse
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Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Very helpful staff and very friendly
17. februar 2026
Besvarelse fra Hays Travel - North Shields
Thank you for your lovely review, have a lovely time :)
Thanks, Rachel
Hays travel are very experienced and…
Hays travel are very experienced and all the staff work very well with each other so hats off to them all thankyou.
9. februar 2026
Besvarelse fra Hays Travel - North Shields
Thank you so much for your lovely review,
We hope you have a amazing holiday!
Thanks, Faye :)
Mrs Patricia Berry
We always book with Haystravel they are always ready to help, wouldn’t go anywhere else
17. februar 2026
Besvarelse fra Hays Travel - North Shields
Thank you for your lovely review, have a lovely time :)
Thanks, Rachel
Excellent service
We called into North Shields branch to enquire about the possibility of going by rail to Rome. I’m unable to fly , so this was our choice. Susan in the branch served us and was brilliant. She arranged several quotes and responded to our request asap. She found the perfect trip for us !
Her manner was friendly and very professional . Just brilliant .
14. februar 2026
Besvarelse fra Hays Travel - North Shields
Thank you for the lovely feedback, it is so kind of you. I'm so glad we were able to find what you were looking for and tailor make it to your specific requirements. I know you are both going to have an amazing time. Susan
Susan was most helpful again in finding…
Susan was most helpful again in finding me a holiday as I'm a solo traveller can't thank her enough for her help wouldn't go anywhere else to book my holidays
15. februar 2026
Besvarelse fra Hays Travel - North Shields
Thank you so much for the lovely feedback, I'm glad I could help you once again find your ideal holiday. I know you're going to have an amazing time. Susan
Excellent
Freya was very friendly , helpful she offered us a variety of possible holidays and was prepared to keep looking until we got one which wasn't easy because of short notice.
14. februar 2026
Besvarelse fra Hays Travel - North Shields
Thank you so much for your lovely review, we hope you's have a great time :)
Thanks, Faye
Professional and speedy
14. februar 2026
Besvarelse fra Hays Travel - North Shields
Thank you so much for your lovely review, We hope you have a amazing holiday!
Thanks, Faye :)
Excellent service from Fay
Excellent service from Fay, great advice regarding accommodation and location.
14. februar 2026
Besvarelse fra Hays Travel - North Shields
Thank you for the lovely comments and feedback, always glad to help. Faye
I have given 5stars as Rachel always…
I have given 5stars as Rachel always goes above and beyond to make my holiday reservations perfect.
13. februar 2026
Besvarelse fra Hays Travel - North Shields
Thank you so much for your kind review,
We hope you have the most amazing time!
Thanks Rachel x
Very good just a little disappointed I…
Very good just a little disappointed I think the girl was just learning and struggled slightly and all in all good service I like hays travel always a welcome smile
13. februar 2026
Besvarelse fra Hays Travel - North Shields
Thank you for your feedback, hope you have a lovely holiday.
Laura.
Besvarelse fra Hays Travel - North Shields
Thank you so much for your lovely feedback
It was a pleasure to help you find your perfect holiday :)
Jess
We came in to find the perfect holiday…
We came in to find the perfect holiday for a large family, Laura was fantastic and very informative- we are confident we have chosen the perfect holiday with Laura. Thank you so much ❤️
18. januar 2026
Besvarelse fra Hays Travel - North Shields
Thank you so much for your lovely feedback
It was a pleasure to help you find your perfect holiday :)
Laura
Absolutely great service
Absolutely great service, very informative, explained everything, and printed off our documents.. first class ..
10. februar 2026
Besvarelse fra Hays Travel - North Shields
Thank you so much for your kind review,
We hope you have the most amazing time!
Thanks Rachel x
Friendly safe who took the time in…
Friendly safe who took the time in helping me book my holiday and were accommodating to my requests
8. februar 2026
Besvarelse fra Hays Travel - North Shields
Thank you for your kind review, we hope you have a lovely time!
Thanks
Jess
Dawn was very helpful n helped us…
Dawn was very helpful n helped us decide which holiday to choose . She was friendly and knowledgeable .
8. februar 2026
Besvarelse fra Hays Travel - North Shields
Thank you for the kind comments, so glad I got you sorted. I know you're going to have a lovely holiday. Dawn
North Shields branch
Visited the North Shields branch and was so glad I did! The team there have exceptional customer service, they were warm, friendly and very knowledgeable. Knew I wanted to treat myself for a holiday and wasn’t sure what and where. They were patient with me and offered advice. Within 30 minutes all sorted. I’ll definitely use their services again, faultless!!!!!
8. februar 2026
Besvarelse fra Hays Travel - North Shields
Thank you so much for your kind review,
We hope you have the most amazing time!
Thanks Rachel x
Besvarelse fra Hays Travel - North Shields
Thank you for your review :)
Have the best time away.
Thanks Rachel
Besvarelse fra Hays Travel - North Shields
Thank you so much for your kind feedback. I hope you have a wonderful time!
Best wishes,
Susan
The agent was extremely helpful and…
The agent was extremely helpful and went out of her way to make sure we were happy with our choice. Excellent service
29. januar 2026
Besvarelse fra Hays Travel - North Shields
Thank you so much for your lovely feedback, Hope you have a wonderful time :)
Dawn
Nothings a problem
Susan was the main person who we dealt with for our booking, she found anything we asked for without any issues, even contacting disneyland directly to ask something she wasnt sure about. We also got some information from laura as it was susans day off on this occasion, she emailed through some other date options for us to consider.
28. januar 2026
Besvarelse fra Hays Travel - North Shields
Thank you so much for your lovely feedback, Hope you have a wonderful time :)
Susan
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