Hayley was great. Remembered us from last cruise, and booking a breeze. As before, all done including passports scheduled for couple weeks before departure.
Virksomheden har svaret
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Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Staff super friendly soon as you enter they make you feel comfortable. Asked us what we needed in our holiday. The rep looked up various packages even phoned up for price difference to make sure we g... Se mere
Virksomheden har svaret
We visited the Hays Travel office in Newport, and as always, we received such a warm and friendly welcome. ❤️ Sasha is absolutely amazing — so helpful, professional and patient, and she always manag... Se mere
Virksomheden har svaret
From entering the building to leaving we felt the booking process was well delivered by the knowledgeable staff. We've booked our second cruise and did it all through Hays travel Newport, because our... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktoplysninger
40-41 LLANARTH STREET, NP20 1HR, Newport Wales, Storbritannien
- 01633 495025
4,9
Fremragende
711 anmeldelser
Bed kunder om at skrive en anmeldelse
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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
The service was excellent and the staff…
The service was excellent and the staff are very helpful and knowledgeable. Always offer a range of options.
2. juli 2026
Besvarelse fra Hays Travel - Newport wales
Gareth,
Thank you for your wonderful feedback! We are so pleased to hear that our team provided excellent service and offered a range of options to meet your needs.
Kind Regards
Hays Travel
Besvarelse fra Hays Travel - Newport wales
Thank you for the lovely feedback.
Excellent service
Excellent service, excellent Shop and excellent staff. What more can I say ? Perfect.
1. juli 2026
Besvarelse fra Hays Travel - Newport wales
Thank you for the lovely feedback.
First class service from the Hays team…
First class service from the Hays team in Newport, Tracey Hultberg was extremely helpful and very knowledgeable in her job,made us feel very welcome and not rushed at all...Will recommend Hays Travel all day long.
30. juni 2026
Besvarelse fra Hays Travel - Newport wales
Thank you for the lovely feedback.
Staff always helpful and polite
Staff always helpful and polite, a smile to greet you when you go in
21. juni 2026
Besvarelse fra Hays Travel - Newport wales
Thank you for the lovely feedback.
Besvarelse fra Hays Travel - Newport wales
customer,
We are so pleased to hear we found exactly what you wanted. Thank you for your kind words.
Kind Regards
Hays Travel
Tracy gave Excellent customer service…
Tracy gave Excellent customer service put our minds at rest advising us on the rooms which were available and booked our car parking for us which we were very grateful for also told us if we bought our euros with them customers get a better rate plus she gave us good advice on travel insurance
24. juni 2026
Besvarelse fra Hays Travel - Newport wales
Annette Wilks,
We are so pleased to hear that we could put your mind at ease and assist with your travel arrangements. We truly appreciate your kind words.
Kind Regards
Hays Travel
It was so easy to book with Hays,they…
It was so easy to book with Hays,they found the cheapest holiday in the hotel we wanted in Cyprus. I didn't have to do a thing, from booking the hotel, board. Flights , seats on plane obviously all paper work..what a relief and Thankyou Hays. And Chloe And Hayley.
21. juni 2026
Besvarelse fra Hays Travel - Newport wales
Thank you for the lovely feedback.
Hayley was brilliant gave us everything…
Hayley was brilliant gave us everything we was looking for excellent service
14. juni 2026
Besvarelse fra Hays Travel - Newport wales
Thank you for the lovely feedback.
Hayley (newport branch) was extremely…
Hayley (newport branch) was extremely helpful...and patient with myself ...as always
12. juni 2026
Besvarelse fra Hays Travel - Newport wales
Thank you for the lovely feedback,
Staff member was very knowledgeable
Staff member was very knowledgeable, all staff members were friendly, my original visit was to book car parking and order currency - which due to the customer service and branch feel i booked a safari for 2028
14. maj 2026
Besvarelse fra Hays Travel - Newport wales
Thank you for the lovely feedback, it is very much appreciated.
Great service
Great service, friendly staff, very helpful step by step advice , even when unfortunately I had to cancel my holiday, they refunded promptly, I have always used Hays for holiday bookings, and will continue to in the future
11. januar 2026
Besvarelse fra Hays Travel - Newport wales
Thank you for your wonderful feedback! We are so pleased to hear that our team provided such helpful service, even during a cancellation. We appreciate your continued loyalty.
Have booked hols with Hays many times
Have booked hols with Hays many times . Always helpful ,friendly , reliable .
14. maj 2026
Besvarelse fra Hays Travel - Newport wales
Thank you for your kind words! We appreciate your continued trust in us.
Very professional and made it so easy…
Very professional and made it so easy to book a holiday
6. maj 2026
Besvarelse fra Hays Travel - Newport wales
We appreciate your kind words! We are so happy that booking your holiday was easy.
Kind Regards
Friendly professional staff
3. maj 2026
Besvarelse fra Hays Travel - Newport wales
Thank you for the lovely feedback.
Besvarelse fra Hays Travel - Newport wales
Thank you for the lovely feedback.
Besvarelse fra Hays Travel - Newport wales
Thank you for the lovely feedback.
I received excellent service from Hays Travel
I received excellent service from Chloe. Chloe show me all of my options of hotels & flights in Benidorm. As usual she was very professional with her customer service and she is the reason that I return to Hays Travel as she make booking my holidays a pleasurable experience. Nothing is too much trouble and I always leave feeling confident that I have received the best deals available.
8. maj 2026
Besvarelse fra Hays Travel - Newport wales
Thank you so much for the feedback, it is a lovely read I am super proud of Chloe, Tracey
Friendly staff very helpful
Friendly staff very helpful. Booking process was easy and chloe was brilliant and she was able to find us a great holiday for the dates we wanted
6. maj 2026
Besvarelse fra Hays Travel - Newport wales
Thankyou so much for your kind feedback :)
Besvarelse fra Hays Travel - Newport wales
We appreciate your kind words! We are so glad to hear that you found our team member helpful and that you had a brilliant experience in our shop.
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