Helen was so patient with Ambassador cruise line who took ages to answer the phone and deal with the query. My patience would have gone but she kept her cool and just kept holding. Eventually she got... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Staff are amazing, we didn’t feel at all rushed, Shaun went through everything and all different hotels until we found the perfect one for us and then managed to get it to our price range. Excellent c... Se mere
Virksomheden har svaret
After already going to Tui which weren't very helpful with our holiday search and doing most of our research ourselves we went to Hays and met Lauren. Although we knew exactly which hotel and resort w... Se mere
Virksomheden har svaret
We have used Hay’s numerous occasions and we always get excellent service. Your staff know the industry and are always willing to go the extra mile to find a better deal for us. Cleveland Retail park... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktoplysninger
49 Linthorpe Road, TS1 5BS, Middlesbrough, Storbritannien
- 01642 247555
5,0
Fremragende
1 t anmeldelser
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Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Extremely attentive…
Lauren was extremely attentive on what we wanted from our next holiday, she understood what we wanted and stuck to the price range we had and offered multiple options to consider!
27. juni 2026
Besvarelse fra Hays Travel - Middlesbrough Linthorpe Road
Thank you for your wonderful feedback! We are so pleased to hear that Lauren could help you find the perfect trip for you and your family!
Kind Regards
Hays Travel
1st class
Kelly was very helpful and informative, which helped us choose our summer holiday. All I can say she is an asset to the company . Delivers 1st class service in our experience 🙂 retail park
Middlesbrough
20. juni 2026
Besvarelse fra Hays Travel - Middlesbrough Linthorpe Road
We are so pleased to hear that Kelly was helpful and informative in assisting you with your summer holiday. Delivering first-class service is always our aim, and we appreciate your kind words. Thank you for always supporting our store too
Kind Regards
Hays Travel
The young girl who seen us was very…
The young girl who seen us was very helpful and made it a very happy experience
16. juni 2026
Besvarelse fra Hays Travel - Middlesbrough Linthorpe Road
Thank you for your wonderful feedback! We are so pleased to hear that Libbi was helpful and made your experience a very happy one.
Kind Regards
Hays Travel
Absolutely first class service as…
Absolutely first class service as always. We went in without any idea of what we wanted other than a holiday abroad. Nothing was too much trouble for Helen and we came away completely satisfied with the result.
21. juni 2026
Besvarelse fra Hays Travel - Middlesbrough Linthorpe Road
We're so pleased to hear you received first-class service and came away completely satisfied with your holiday arrangements! Thank you for your kind words and always supporting us!
Thank You,
Helen
Lill was very polite and helpful to…
Lill was very polite and helpful to look for our anniversary holiday
21. juni 2026
Besvarelse fra Hays Travel - Middlesbrough Linthorpe Road
Thank you much for leaving me such a lovely review! So glad we got you sorted for your anniversary :)
Thank You,
Lili
Besvarelse fra Hays Travel - Middlesbrough Linthorpe Road
Thankyou for a lovely review, so happy you were pleased with my service
Thanks again,
Rosie
Exception service
I always use hays travel so yesterday was no exception. Myself and my wife were greeted by Lilly customer advisor. She showed us what holidays were available for our price bracket and she didn't disappoint. In September 2027 we will be returning to Kos for the 3rd time. Well done hays travel and very well done Lilly.
17. juni 2026
Besvarelse fra Hays Travel - Middlesbrough Linthorpe Road
Thankyou for a lovely review! So happy I could find a holiday to match all your needs , we are sure you will have an amazing time
Thanks again,
Lili
The service was a great experience…
The service was a great experience nothing was too much trouble the staff at Cleveland retail park were very friendly would recommend them to anyone
7. juni 2026
Besvarelse fra Hays Travel - Middlesbrough Linthorpe Road
Denise,
Thank you for your fantastic 5-star review! We are delighted to hear you had such a positive experience with our team.
Kind Regards
Libbi
Besvarelse fra Hays Travel - Middlesbrough Linthorpe Road
Hi Susan,
Thankyou for such a lovely review :)
So happy you were pleased with the service
Thanks again,
Sean
Very helpful! Always a welcoming reception and always…
Always a welcoming reception and always keen to deliver what we are asking for. Great friendly service. Helen was brilliant and found us a great deal 👍🥰
10. juni 2026
Besvarelse fra Hays Travel - Middlesbrough Linthorpe Road
Thankyou for such a lovely review! So happy you were pleased with the service :)
Thanks again,
Helen
Very friendly staff with a wide rang of…
Very friendly staff with a wide rang of knowledge of holiday destinations which suits me personally .
31. maj 2026
Besvarelse fra Hays Travel - Middlesbrough Linthorpe Road
Thankyou for such a lovely review stuart! We look forward to booking your next holiday :)
Thanks again, Diane
Besvarelse fra Hays Travel - Middlesbrough Linthorpe Road
Thankyou for leaving such a lovely review!
We are glad you are pleased with the service you had received!
Many thanks, Diane
Great experience
Sally was really helpful and knowledgeable. We were a bit tricky with dates and it is difficult to remember all the things you have just seen on the screen but Sally was great. Thank you
31. maj 2026
Besvarelse fra Hays Travel - Middlesbrough Linthorpe Road
Thankyou so much for leaving such a lovely review!
We really appreciate your feedback, and we are pleased you were happy with the service you received!
Many thanks, Helen
We always book through Hays Travel at…
We always book through Hays Travel at Cleveland retail park and the staff are always amazing. I can message for advice on resorts and they always do their best to advise, sort out special assistance and are just so helpful and lovely.
5. juni 2026
Besvarelse fra Hays Travel - Middlesbrough Linthorpe Road
Hi Lynne,
Thanks so much for such a lovely review! We are so happy you were pleased with our service and we look forward to booking your holidays again :)
Thanks Lili
Besvarelse fra Hays Travel - Middlesbrough Linthorpe Road
Thankyou so much for your lovely review.
We value your feedback.
Many Thanks
Libbi
Patient excellent explanation good…
Patient excellent explanation good humour I always book with them even though I live in Kent
31. maj 2026
Besvarelse fra Hays Travel - Middlesbrough Linthorpe Road
Hi John,
Thanks for this review! We apricate all your bookings with us and we look forward to booking some more for you :)
Thanks again,
Kelly
The advisor was friendly respectful and…
The advisor was friendly respectful and knowledgeable
30. maj 2026
Besvarelse fra Hays Travel - Middlesbrough Linthorpe Road
Thankyou for this review!
We value your feedback and glad you were pleased with the service
Thanks again,
Sean
Besvarelse fra Hays Travel - Middlesbrough Linthorpe Road
Hi George,
Thanks for this review! So happy you were pleased with the staff in store we are always happy to help
Thanks again,
Lili
All the staff are so helpful and…
All the staff are so helpful and informative it doesn’t matter which one you go too you always get the best service
21. maj 2026
Besvarelse fra Hays Travel - Middlesbrough Linthorpe Road
Thankyou for this review Marie! So happy you were pleased with the service by Rosie in Store and she got your holiday booked :)
See you again
Rosie
Friendly staff very helpful and…
Friendly staff very helpful and knowledgeable, great service, reasonable prices good range of different holidays to choose from, nothing was too much trouble, the staff member helped us download the app, which is very useful,we can pay money off our holiday without going in to the store.
26. maj 2026
Besvarelse fra Hays Travel - Middlesbrough Linthorpe Road
Thankyou so much for taking the time to leave this lovely review.
So happy to hear that you were pleased with the service.
Many Thanks Lauren
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