Went to Hays Travel Agent,Mapperley ,Nottingham on 5th August 2026 to book a Saga Douro cruise for October 2027. Was greeted by charming and smiling Julie who organised all the travel arrangements... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Your agent Julie was so very patient with us It is our sons first criuse going with us- mum & dad - next Septenber She explained everything he needed to know so he could made the right choices . We h... Se mere
Julie at the Mapperley branch was amazing from start to finish while helping me book my New York holiday for December 2029. She was friendly, professional, and made the whole booking process easy and... Se mere
As always the team at the Mapperley office were great. Joanne left no question unanswered. Very knowledgeable. Always walk away knowing we’ve had a great service. Online is ok but the personal touc... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktoplysninger
27A Plains Road, NG3 5LG, Mapperley, Storbritannien
- 01158605351
4,9
Fremragende
981 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Always friendly polite and very helpful…
Always friendly polite and very helpful lovely people
9. januar 2026
Besvarelse fra Hays Travel - Mapperley
Thank you for taking the time to leave a 5 star review. We appreciate your kind words :) Hays Travel Mapperley
Top quality service.
Staff extremely attentive to our requirements.
Provided information, in depth, in relation to our specific needs, based on my wife’s disability.
Left reassured that all aspects of our pending holiday had been covered.
27. december 2025
Besvarelse fra Hays Travel - Mapperley
Thank you so much for taking the time to leave this lovely review. It was my pleasure to help you. Glad we got everything sorted for you :)
Erin
Holiday to Paphos
This is my fourth time booking a holiday with hays travel, never had a problem, from booking the hotel I want to the flight , always keep you informed by e mail or phone 👍 keep up the great job you are doing ✈️👍
6. januar 2026
Besvarelse fra Hays Travel - Mapperley
Thank you so much for taking the time to leave this review. I hope you have a lovely holiday :)
Erin
Friendlies nothing to hardwood help
6. januar 2026
Besvarelse fra Hays Travel - Mapperley
Thank you for taking the time to leave this review. We appreciate you booking with us again and we hope you both have a lovely holiday. Joanne
Just to say Erin was a very…
Just to say Erin was a very understanding and helpful young lady explaining everything we needed to to know so will definitely use Hays Travel again
3. januar 2026
Besvarelse fra Hays Travel - Mapperley
Thank you so much for taking the time to leave such a lovely review. It was my pleasure to help you. Have a lovely holiday :)
Erin
everything was great Amelia could not…
everything was great Amelia could not have been more helpful
30. december 2025
Besvarelse fra Hays Travel - Mapperley
Thank you so much, it was lovely meeting you and I am so glad we got something sorted :) Amelia
Recommended …
After an initial blip with the correct information being emailed to me, everything went smoothly and we booked the holiday we required. Friendly approachable service throughout.
1. januar 2026
Besvarelse fra Hays Travel - Mapperley
Thank you for taking the time to leave us a lovely review :) glad we got everything sorted for you. The Hays Travel Mapperley Team
Besvarelse fra Hays Travel - Mapperley
Thank you for taking the time to leave us a review. We hope you have a lovely holiday :)
Although she was new the young lady who…
Although she was new the young lady who helped me was charming and very polite. Because she is still learning some things were new to her but she just made sure she was doing things right by asking a more senior member for help.
12. december 2025
Besvarelse fra Hays Travel - Mapperley
Thank you very much for taking the time to leave a review :) have a lovely time away
Besvarelse fra Hays Travel - Mapperley
Thank you very much for your kind words! We hope you have a lovely time away :) Amelia
Professional and helpful …
Barbara who dealt with us was very helpful and professional. Took her time checking the best deal available.
8. december 2025
Besvarelse fra Hays Travel - Mapperley
Lovely to see you again. Thank you for leaving us a review, we really do appreciate feedback and are thrilled you were pleased with our service. Kind regards Barbara
Besvarelse fra Hays Travel - Mapperley
Thank you for taking the time to fill out this review. It was a pleasure assisting you with booking your holiday. Hope you have a lovely trip. Thanks, George
Great experience
Great experience, the holiday we had in mind wasn’t available but Julie found an excellent alternative for us that is probably better than the one we had in mind. We have been dealing with her for several years and is a credit to your company
7. december 2025
Erin was so professional and explained…
Erin was so professional and explained the process well.
5. december 2025
Besvarelse fra Hays Travel - Mapperley
Thank you for your kind words :) I hope you have a lovely holiday. Erin
Great experience and left very happy with our holiday.
George was very patient with us, despite having a very wide brief on our holiday search. He was knowledgeable, courteous, gave great advice and never rushed us in making a decision, despite us being there for nearly two hours!.If you visit this travel agent we would recommend booking with George.
29. november 2025
Besvarelse fra Hays Travel - Mapperley
Thank you for leaving me this review. I appreciate your kind comments and are please you were happy with my service. hope you have an amazing trip.
Many thanks, George
very orgnised
3. december 2025
Besvarelse fra Hays Travel - Mapperley
Thank you for taking the time to complete the review, really excited for you, it looks fabulous
Kind regards Barbara
Excellent service from Barbara an agent…
Excellent service from Barbara an agent who has all my information at her fingertips and cannot do enough to help.
2. december 2025
Besvarelse fra Hays Travel - Mapperley
Thank you for your kind comments and for booking with us again - really enjoyed talking to you & assisting you with your reservation. Kindest regards Barbara
Fabulous service as usual
We knew where and when we wanted to go but the help on picking flights and hotels was exceptional. Everything was booked in one visit, seats reserved and discounts obtained. We can't fault them
30. november 2025
Lovely local Travel Agent
Amelia was a really great help in finding the right holiday for us at the right price.
30. november 2025
Besvarelse fra Hays Travel - Mapperley
Thank you so so much for leaving a review, I appreciate your kind words! Amelia
Joanne was very friendly and efficient…
Joanne was very friendly and efficient and managed to sort out the holiday we wanted with all our requirements.
26. november 2025
Besvarelse fra Hays Travel - Mapperley
Thank you for taking the time to fill out this review. It was a pleasure assisting you with booking your holiday. Hope you have a lovely trip. Thanks, Joanne
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