Your rep Catherine Asstant Manager very helpfull tring different options and Airlines from Southampton to Glasgow trying to find the best price by going different routes my final choise was with Easy... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Chris our advisor was very patient with all our needs - he did not make us feel rushed or pressured - we were happy with our initial visit and booking. After booking we have had regular communicatio... Se mere
Virksomheden har svaret
Chris was extremely good, dealt with all the problems resulting from a cancelled holiday & rebooked another. This took a couple of hours and he was extremely patient. I have used Hays travel before a... Se mere
Virksomheden har svaret
We use Hays in Lymington a lot and always find staff to be helpful courteous and efficient. This time Laura helped us book a cruise in Jan 2027 which we are very much looking forward to. She gave us d... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktoplysninger
36 High Street, SO41 9AF, Lymington, Storbritannien
- 01590 679411
4,9
Fremragende
438 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Knowledgeable staff (Sean & Liam)
Knowledgeable staff (Sean & Liam), they were so friendly and helpful. We knew what, when and how it was all going at all times.
26. oktober 2024
Besvarelse fra Hays Travel - Lymington
Thank you for your kind comment it is very appreciated.
Kind regards
Liam
Greeted by a friendly member of staff
Greeted by a friendly member of staff. Given useful advice and some alternative suggestions.
24. oktober 2024
Besvarelse fra Hays Travel - Lymington
Thank you for your kind review its much appreciated.
Kind regards
Liam
We always get brilliant service when we…
We always get brilliant service when we shop at Hayes travel
5. oktober 2024
Besvarelse fra Hays Travel - Lymington
Thank you for the lovely review of the service received from our store.
Besvarelse fra Hays Travel - Lymington
Thank you so much for your kind comments, it is very much appreciated. I am pleased we found you the perfect holiday aswell.
Many thanks,
Catherine
Staff well informed
Staff well informed, helpful and supportive when it came to decision-making.
1. oktober 2024
Besvarelse fra Hays Travel - Lymington
Thank you for taking the time to review the service received in store.
Winter Sun with friends
All great and Catharine was very help full and knowledgeable.
27. september 2024
Besvarelse fra Hays Travel - Lymington
Thank you for taking time to review the service received.
Besvarelse fra Hays Travel - Lymington
Thank you for your kind words! We are delighted to hear that you had a positive experience with our staff. We strive to provide excellent customer service and appreciate your feedback.
We wanted to book a trip to New Zealand…
We wanted to book a trip to New Zealand with stop overs on the way. We had a discussion with the travel rep and told them roughly what we wanted to do and they sorted everything for us. Great service!
7. september 2024
Besvarelse fra Hays Travel - Lymington
Thank you for kind review I will make sure this gets passed over to my colleague who booked your holiday for you.
Kind regards
Lymington
Excellent advisor booked our holiday…
Excellent advisor booked our holiday with everything that we needed
11. september 2024
Besvarelse fra Hays Travel - Lymington
Thank you for your kind review! We're delighted to hear you had a positive experience with our advisor. We strive to provide excellent service and are glad we could help you book the perfect holiday.
City breaks
We booked a city break to Vienna for October. Everything was booked for us quickly and efficiently with lots of options offered to us as to flights and where to stay
4. september 2024
Besvarelse fra Hays Travel - Lymington
Thank you for your kind words. We are delighted to hear that you had a positive experience booking your city break to Vienna.
Kind regards
Lymington
Besvarelse fra Hays Travel - Lymington
Thankyou very much for your kind review! We are always happy to help and I will pass your review onto Catherine
Kind regards
Mia
Besvarelse fra Hays Travel - Lymington
Thank you very much for your kind comments, I will pass this onto Martine.
Kind regards
Catherine
Re travel and holiday insurance
Your agents were very well informed and helpful and we booked and payed for our flight tickets.
The only problem was the contact I was given 0208-6039691 to apply for travel and holiday insurance. I eventually spoke to a lady in another country who had a heavy accent. I did not understand her. After 30 minutes of questions and answers which were repeated over and over again, she told me I did not qualify, but i am fit and well. It was a very confusing and stressful experience. Do you have an English agent.
20. august 2024
Besvarelse fra Hays Travel - Lymington
Thank you very much for taking the time to review our service, it is very much appreciated.
Regarding the Travel Insurance, I do apologise that you didnt receive the service you expected with calling the medical screening team. There is a website that you can use to declare any medical and this is www.azgahealthscreen.co.uk. Any questions at all please do hesitate in calling us or coming into store.
Kind regards
Lymington
Good service so far 👍
13. august 2024
Besvarelse fra Hays Travel - Lymington
Thank you for your kind words i will make sure this gets passed on to Amy
Kind regards
Lymington
Always good
17. august 2024
Besvarelse fra Hays Travel - Lymington
Thank you for your kind review, it is much appreciated. Kind regards, Catherine
I have always enjoyed booking flights…
I have always enjoyed booking flights with Hays Travel as the service is always friendly and efficient. My daughter and I soon had the flights we needed and on the right dates. It was a great feeling to have it all settled.
20. juli 2024
Besvarelse fra Hays Travel - Lymington
Thank you so much Helga for your kind review, it is very much appreciated. Always happy to help.
Kind regards,
Catherine
Besvarelse fra Hays Travel - Lymington
Thank you for your kind words i will make sure this is passed on to Mia.
Kind regards
Lymington
Very friendly & helpful
Very friendly, very helpful. Nothing seemed too much trouble. Would recommend
27. juli 2024
Besvarelse fra Hays Travel - Lymington
Thank you very much for taking the time to review the service received and for your kind words, Laura
Besvarelse fra Hays Travel - Lymington
Thank you for your kind words we are glad we can help you.
Kind regards
Lymington
We got all the information we required…
We got all the information we required to book this holiday with confidence
21. juli 2024
Besvarelse fra Hays Travel - Lymington
Thankyou very much for your kind review! We are glad we could help with confirming your holiday plans
Kind regards Mia
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