Your rep Catherine Asstant Manager very helpfull tring different options and Airlines from Southampton to Glasgow trying to find the best price by going different routes my final choise was with Easy... Se mere
Virksomheden har svaret
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Se, hvad kunderne siger
Chris our advisor was very patient with all our needs - he did not make us feel rushed or pressured - we were happy with our initial visit and booking. After booking we have had regular communicatio... Se mere
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Chris was extremely good, dealt with all the problems resulting from a cancelled holiday & rebooked another. This took a couple of hours and he was extremely patient. I have used Hays travel before a... Se mere
Virksomheden har svaret
We use Hays in Lymington a lot and always find staff to be helpful courteous and efficient. This time Laura helped us book a cruise in Jan 2027 which we are very much looking forward to. She gave us d... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktoplysninger
36 High Street, SO41 9AF, Lymington, Storbritannien
- 01590 679411
4,9
Fremragende
438 anmeldelser
Bed kunder om at skrive en anmeldelse
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Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Liam from your Lymington branch was…
Liam from your Lymington branch was very helpful in sorting out our 2 request.
27. april 2025
Besvarelse fra Hays Travel - Lymington
Thank you for your lovely review of the service received from Liam.
Jo handled our inquiry and booking in a…
Jo handled our inquiry and booking in a professional and friendly way.
Thank you
29. april 2025
Besvarelse fra Hays Travel - Lymington
Thank you very much for taking the time to review the service received in store.
Very helpful staff
Very helpful staff
Always make you feel welcome
Cheerful
Especially Liam at the Lymington branch
16. april 2025
Besvarelse fra Hays Travel - Lymington
Thank you for your kind words they are much appreciated.
Kind regards
Laura
Hays and brilliant staff
I have always used Hays to book my holidays. This time Catherine booked for a holiday in Oman. She was brilliant and quickly got all the information and then provided my documentation.
16. april 2025
Besvarelse fra Hays Travel - Lymington
Thank you so much for your lovely comments, it is very much appreciated. I am pleased that we got all the required information quickly.
Kindest regards
Catherine
your sraff have always handled my…
your sraff have always handled my travel arrangements and I am very happy with the service
16. april 2025
Besvarelse fra Hays Travel - Lymington
Thank you for your kind comment it is very much appreciated, we are glad you are happy with our service.
kind regards,
Kelly
We were not kept waiting and were…
We were not kept waiting and were welcomed into the shop. Laura Young listened carefully to our requirements and was positive, enthusiastic, determined and knowledgeable. She went to a lot of trouble to obtain the holiday we had selected whilst multi tasking on the telephone with the tour operator and on the computer. We left within an hour with a holiday booked and paid for. Thankyou.
15. april 2025
Besvarelse fra Hays Travel - Lymington
Thank you for taking the time to leave a review. I am pleased to see that you enjoyed Laura's service and found her to be positive, enthusiastic and knowledgeable. I will pass along your kind comments. We look forward to helping you again in the future.
Kind regards,
Kelly
Always helpful and friendly
Always helpful and friendly.
I trust Hays to get my booking right and to help sort out any questions and issues I may come across in the process.
9. april 2025
Besvarelse fra Hays Travel - Lymington
Thank you so much for your kind review, it is very much appreciated. I am so pleased that we have booked your new cruise booking and that we can help with anything along the way.
Kind regards,
Catherine
Besvarelse fra Hays Travel - Lymington
Thank so much for your kind review. I really appreciate it.
Kind Regards,
Kelly
Besvarelse fra Hays Travel - Lymington
Thank you for taking the time to review the service received.
This was a phone call to book a holiday…
This was a phone call to book a holiday arranged by Katherine in Lymington, whilst l live in the north. I was delighted that she was competent, friendly and very helpful, and arrangements were forwarded to your Jarrow office which l picked up within the hour., amazing thanks to Katherine that everything went smoothly
27. februar 2025
Besvarelse fra Hays Travel - Lymington
Thank you so much for your kind review, It is very much appreciated and It was a pleasure helping you with your holiday plans and so pleased that it all went smoothly.
Kind regards
Catherine
The Hays travel consultant (Catherine)…
The Hays travel consultant (Catherine) took us through all options, based on what we were looking for, in a very professional and pleasant manner. Made for a pleasant experience.
27. februar 2025
Besvarelse fra Hays Travel - Lymington
Thank you so much for your kind review, it is very much appreciated. It was a pleasure helping you with your holiday.
Kind Regards
Catherine
Hays Lymington have been dealingTravel…
We have been dealing with Hays Travel in Lymington for several years, and have found all the staff unfailingly friendly, infinitely patient with indecisive clients, and helpful to the nth degree. We would not consider going anywhere else for our travel arrangements.
15. februar 2025
Besvarelse fra Hays Travel - Lymington
Thank you so much for your kind review, it is very much appreciated and it is always a pleasure helping you with your cruise holidays.
Kind regards, Catherine
Besvarelse fra Hays Travel - Lymington
Thank you for your kind review, it is very much appreciated.
Kind regards
Catherine
Excellent
Excellent
Knowledgeable and efficient but friendly and easy to discuss requirements etc
11. februar 2025
Besvarelse fra Hays Travel - Lymington
Thank you so much for your kind review, it is very much appreciated. Kind regards, Catherine
Besvarelse fra Hays Travel - Lymington
Thank you so much for your kind review, it is very much appreciated.
Kind regards Catherine
Cancelled holiday to Jersey
After originally booking a 3 day holiday to Jersey, on reflection it became apparent that the’mark up’ being charged by Premier Holidays/Hays was incredibly high and when I asked for a budgetary breakdown to the total value charged was told that this was not possible.All of which shows a lack of transparency and trying to hide the extortionate on costs being charged; and as a result despite paying a deposit have had to cancel our holiday booking.
29. januar 2025
Besvarelse fra Hays Travel - Lymington
We are very sorry to hear you feel this way. Unfortunately as the agent we are governed by the prices set by the Tour Operators and have no control over what they charge for there package holidays. We do hope that we may be able to assist in the near future.
Kind regards
Catherine
Theatre Hotel Package.
Theatre Hotel Package.
Booking was easy and informative.
Excellent value for money and the Hayes travel rep Liam was very polite and efficient. Will definitely book again.
4. februar 2025
Besvarelse fra Hays Travel - Lymington
Thank you very much for taking the time to review the service received by Liam in store.
Besvarelse fra Hays Travel - Lymington
Thank you so much for your kind review, it is very much appreciated.
Kind regards
Kelly
Liam gave us sound advice…
Liam gave us sound advice about the holiday we were interested in. He was friendly, professional and wasn't frightened to ask more experienced staff for advice.
8. januar 2025
Besvarelse fra Hays Travel - Lymington
Thank you for your kind review of the service received.
Happy customer JEAN We have been booking our travels with…
We have been booking our travels with hays for quite a few years and have never been any thing but happy the staff are so helpful and really put them selves out for you.
9. januar 2025
Besvarelse fra Hays Travel - Lymington
Thank you for your kind review of the service received.
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