Lisa was extremely helpful and efficient. Booking our girls weekend away was very slick. I will be recommending Hayes and most will definitely be using their services in future! Thank you!
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
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Lisa was amazing! She is so professional went above board to help me and make my booking hassle free and going that extra mile to make our holiday the best experience. She is a asboulute credit to you... Se mere
Very helpful travel agent and was able to answer all questions I had to get me the best deal and exactly what I wanted. Very smooth and easy booking process with great communication throughout. A... Se mere
I have booked several times with Lisa at Hays Travel … she has always been extremely helpful and swiftly responds to any queries and concerns. Always with complete professionalism.
Virksomhedsoplysninger
Skrevet af virksomheden
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktoplysninger
Personal Travel Consultant Lisa Hosick, BT9, Belfast, Storbritannien
- 0289 2290218
5,0
Fremragende
329 anmeldelser
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Definitely the way to go...
Booking a holiday threw Lisa was easy and she kept me up to date with everything that had changed and when my documents were being sent threw, this is my first time booking a holiday thus way and will definitely be doing it again so much less hassle. I would definitely recommend 😊
13. marts 2025
great service helped with all questions…
great service helped with all questions I asked and holiday book right away
7. marts 2025
Lisa made it very straightforward…
Lisa made it very straightforward holiday was booked in no time thank you.
15. februar 2025
The best
I had the best experience with Lisa
She was soo helpful couldn't do enough for me
Also suggesting things I wouldn't have even thought off
Will def be booking all my holidays with Lisa at hays travel
Thank you Deborah
14. februar 2025
Holiday experience
I have booked several holidays with Lisa, I have never had a problem. I have thoroughly enjoyed every single one of them. Lisa responds to communication fast and effective. I trust her opinions. Definitely would and have recommended
6. februar 2025
Easy Booking
I have booked a few holidays with Lisa and she has always been great. Very helpful and makes it so easy and straight forward. She stays in contact before the holiday in case we have any additional requirement which is nice as usually you just book your holiday and dont hear from the agent again. Definitely recommend booking your holiday with Lisa.
30. januar 2025
Lisa was very helpful ✨✨
30. januar 2025
Lisa could not have done more to help…
Lisa could not have done more to help find our perfect family holiday!
5. januar 2025
Unfortunately I had an extremely bad…
Unfortunately I had an extremely bad experience. I booked 2 separate holidays with the Personal Travel Consultant named below. Upon receiving documents there were a series of errors not one or two but numerous of which included wrong passenger going on wrong holiday.. wrong DOB for another passenger… wrong spelling of name.. transfers listed as “make your own way” X 2 even though the price included transfers. Confirmation not sent within timelines ..48 hours after booking..I had to send an email as due to a car accident (thankfully no one hurt) that the holiday that was booked for my daughter and partner was now financially not possible. Within minutes the PTC phoned me from a mobile number.. not to show empathy or enquire about how my daughter was but was aggressive talked over me and threatened me with being to a debt collector for the full amount of the holiday.. when this attitude was taken I reminded her I had indeed another holiday booked for which I was happy to keep but after her numerous mistakes upon booking I had been willing to give her the benefit of the doubt but certainly not now when she was in the phone behaving in such a manner.. I requested she cancel my second holiday ..for which yet again I was threatened with debt collection agency for full amount. I told her I was ending the call and I would no longer communicate with her as I was going to raise a complaint via customer relations. Whilst I was in queue on telephone for customer relations dept funny enough I got the documents through from her with all discrepancies amended!!!! Funny that?? Anyhow I raised my complaint.. with an advisor named Helen .. she firstly asked me how my daughter was after the accident which showed warmth and empathy. After speaking with Helen at great length about my concern..she carried out her own investigations.. the next day both of my holidays were cancelled with no charges. I was advised the PTC had not followed policies or procedures. I was more than happy with this outcome. So much so I phoned a local branch the next morning and rebooked one of the holidays. Helen restored my faith in Hays. I also sent an email to management of customer relations to ask if Helen could be recognised for her outstanding customer care. I would 100% not use the individual below. But as stated I am willing to not let this horrible experience with one person under the Hays “umbrella”.. spoil it for the other professional advents and advisors out there .
7. januar 2025
Lisa made my experience
Lisa made my experience! She has been outstanding, quick to respond and in fact we are already on her page looking at more trips to book. Many thanks
8. januar 2025
Was very pleased with the service I…
Was very pleased with the service I received so helpful and so easy to understand and book holiday
7. januar 2025
lisa was very helpful and prompt…
lisa was very helpful and prompt holiday booked within 10 mins
3. januar 2025
Fantastic
Listen to everything i wanted very courteous and helpful and sorted all i asked for and nothing was a problem. Very professional service. Highly recommend Lisa!!
6. december 2024
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