Whist having a "falsstart", a lady called Olivia, from the Leyland branch, stepped in and within 24hrs had fully grasped my personal needs, for sailing to America and then by rail to Chicago. She cer... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Absolutely fantastic from start to finish! So helpful, friendly and knowledgeable! A perfect start to a holiday!!! Wouldn’t use anywhere else! The store is fantastic! As are all the staff!
Virksomheden har svaret
The knowledge of Gemma at the leyland store was fantastic. We didn’t know where we wanted to go but she noted down all our likes/dislikes to provide a good selection of suitable places and hotels. Ver... Se mere
Virksomheden har svaret
This was not the first travel agent I visited but they certainly stood out , hence us choosing them for our booking. Nicole was very attentive and informative. I did speak to two other ladies and t... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktoplysninger
65 Hough Lane, PR25 2SA, Leyland, Storbritannien
- 01772970563
4,9
Fremragende
643 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Booking a short break
Caitlin was knowledge and very helpful for the short break I was looking for. She made suggestions to help me come to a decision and had lots of enthusiasm and patience
9. december 2025
Besvarelse fra Hays Travel - Leyland
Thank you so much for your very kind words for Caitlin, she was so pleased with them and was more than happy to have helped you find your perfect little getaway and we all here at the Leyland branch hope you have an amazing trip.
Have used hays travel for the last 12…
Have used hays travel for the last 12 months and the service from Gemma and her team has been brilliant. Have recommended Hays travel to friends and family.
5. december 2025
Besvarelse fra Hays Travel - Leyland
Thank you for taking the time to leave such a lovely review, we really do appreciate it. I have passed your kind words onto Gemma who was thrilled to hear you have recommended us to your family and friends. Have an amazing holiday and we hope to see you back in store again very soon. Kind regards from the Leyland team.
Besvarelse fra Hays Travel - Leyland
Thank you so much Margaret for your amazing 5 star review. It was a pleasure to have found you your perfect holiday and we all hope you have a fantastic time away. Happy holidays from the Leyland branch.
My queries were responded to quickly
My queries were responded to quickly. Friendly and really helpful, Gemma has been amazing. Thank you.
4. december 2025
Besvarelse fra Hays Travel - Leyland
Thank you for the lovely review, we really do appreciate it. I have passed your response on to Gemma who was thrilled with it. If we can help further in any way then please don't hesitate to get back in touch with us. Kind regards from the Leyland team.
Excellent customer service
Excellent customer service
We were made to feel comfortable and at ease whilst in the shop.
The member of staff listened to us and helped us choose the right holiday.
22. november 2025
Besvarelse fra Hays Travel - Leyland
Thank you so much for your excellent review, we really do appreciate it and are thrilled we managed to book you your perfect holiday. We hope you have an amazing time away. Happy holidays from the Leyland team.
So helpful and pleasent
26. november 2025
Besvarelse fra Hays Travel - Leyland
Thank you so much for taking the time to leave us such a lovely review, we really do appreciate hearing our customers comments and are thrilled to hear you found us both helpful and pleasant. If we can help further in anyway then please feel free to pop into branch or give us a call. Kind regards from the Leyland team.
Good friendly staff very expierencef
25. november 2025
Besvarelse fra Hays Travel - Leyland
Thank you John for your very kind words, it was a pleasure to book your holiday for you and we hope you have an amazing time and hope to see you back in store very soon. Happy holidays from the Leyland team.
Besvarelse fra Hays Travel - Leyland
Thank you so much John for your fantastic review. We really do appreciate your kind words. Thank you once again for booking with us and we hope to see you in branch again very soon. Have the best time. From the Leyland team.
5* Holiday Price Match
Id seen a holiday in a 5* hotel for a really cheap price but didnt feel comfortable booking on the Jet2 app in case id missed something so I called and spoke to a lovely lady called Caitlin and asked if she could match the price, she came back to me within the hour and said yes and within 30mins we had booked the holiday and I had received all the relevant paperwork. Amazing response!!!
22. november 2025
Besvarelse fra Hays Travel - Leyland
Thank you for your amazing review. We are happy to have booked you and you can go away safe in the knowledge that your holiday has been booked by the professionals. We hope you have a fantastic time and hope to see you in branch again for your next 1. Happy holidays from the Leyland team.
Staff always very friendly
Staff always very friendly and super helpful. The travel booking process is quick, accurate and totally painless.
21. november 2025
Besvarelse fra Hays Travel - Leyland
Thank you for your fantastic 5 star review, we really do appreciate you taking the time to leave it as that's precisely what we are here for to make things as pain free as possible for you so that all you have to do is enjoy your holiday. We hope you have the best time. From the Leyland team.
I booked my holiday with Gemma in…
I booked my holiday with Gemma in Leyland and found she went over and above customer service.
Because it was last minute booking Gemma checked me in and printed everything of for me. I will most certainly be booking with them again. Thank you.
6. november 2025
Besvarelse fra Hays Travel - Leyland
Thank you for taking the time to leave such a lovely review. We totally agree with you that our Gemma is fantastic and she really does go above and beyond for all of her customers. We all hope you have a fantastic last minute holiday and hope to see you again soon. Happy holidays from the Leyland team.
Gemma was extremely knowledgeable &…
Gemma was extremely knowledgeable & professional & on the ball 👍
5. november 2025
Besvarelse fra Hays Travel - Leyland
Thank you so much for your amazing review for Gemma, she was thrilled with it. She really is so passionate about finding you your perfect getaway and were so pleased she managed to do this. We hope you have a fantastic time. Kind regards from the Leyland branch.
Gemma absolutely knows her stuff
Gemma absolutely knows her stuff, I love the fact that she always seems to find fab holidays even outside of the normal package holiday you would normally associate with Hays travel. The best thing for me is the price, she always manages to find cheaper prices without compromising on quality!
Thank you ☺️
5. november 2025
Besvarelse fra Hays Travel - Leyland
Thank you so much for your fantastic review Alex, Gemma was thrilled with it. She really does make you think outside of the box to find you something amazing within your budget that you perhaps hadn't thought of yourself. We hope you have an amazing time. Happy holidays from the Leyland branch.
Exceptional Customer Service.
An excellent experience and thank you NG for your patience and determination to achieve our extensive requirements. Very professional with explanations and advice as well as printouts throughout the booking process. Thank you.
1. november 2025
Besvarelse fra Hays Travel - Leyland
Thank you for leaving us such a lovely review, we really do appreciate you taking the time to do so. Nicole was really pleased to hear your kind words about her booking process and if we can help in anyway further then please don't hesitate to get back in touch. Have an amazing holiday from the Leyland team.
The young lady Olivia who helped us…was exemplary
The young lady Olivia who helped us book our experience was very informative and we feel got us the best deal on our vacation. Everything was done efficiently and no fuss . Very happy with the experience.
28. oktober 2025
Besvarelse fra Hays Travel - Leyland
Thank you so much for taking the time to leave us such an amazing 5 star review, we really do appreciate your kind words and have passed them on to Olivia who was thrilled to have helped you find your perfect getaway and we wish you a very happy holiday, from all at the Leyland branch.
Poppy has been amazing helping me sort…
Poppy has been amazing helping me sort my travel insurance with back and forth phone calls. Great communication, polite and helpful.
Highly recommend
22. oktober 2025
Besvarelse fra Hays Travel - Leyland
Thank you for taking the time to leave such a lovely review for Poppy, we have passed on your kind words to her and she was so happy to have sorted your travel insurance out for you. We hope you are now all set to go but if we can help in any way further then please don't hesitate to get in touch. Safe travels from the Leyland team.
Olivia made it simple and easy to get…
Olivia made it simple and easy to get the right cruise for first timers
14. oktober 2025
Besvarelse fra Hays Travel - Leyland
Thank you so much for your lovely review of Olivia who was thrilled to have booked you your very first cruise. On behalf of everyone at the Leyland branch we wish you a very happy sailing.
Happy customer
Nicole the lady whom served me didn’t rush me found the best deal she could and was generally all round polite friendly and helpful
19. oktober 2025
Besvarelse fra Hays Travel - Leyland
Thank you for taking the time to leave Nicole such a lovely review, She really did appreciate it as we pride ourselves on giving our customers all the advice and time they need to find them their perfect holiday and we are so pleased we managed to do this on this occasion. Happy holidays from the Leyland team.
Besvarelse fra Hays Travel - Leyland
Thank you for leaving a review, we really do appreciate you taking the time to leave 1 and we have passed your words on to Caitlin and Gemma. If we can help further in any way then please don't hesitate to pop back into store or give us a call. Kind regards from the Leyland team.
Better Cruising
My wife and and went in to enquire about a cruise and got excellent service from Gemma in particular. Gemma showed us not only the cruise we were interested in but a different cruise to the same place at the the same time with a different company which suited us much better. She took us through the available cabins pointing out the best cabins to go for. We usually book online but after this experience, we'll be paying a visit to Hays in future!
15. oktober 2025
Besvarelse fra Hays Travel - Leyland
Thank you for taking the time to leave such a lovely review, we will pass your kind words on to Gemma. It's clear just how passionate Gemma is about cruising when a customer comes in to book a cruise and her knowledge of them is invaluable. We are so pleased she managed to find you your perfectly matched cruise and we all at Leyland wish you a happy sailing.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.