We were greeted like old friends and given a cup of coffee. Lynsey was very helpful and found us seats with extra legroom on the plane. She also arranged for a taxi to take us from the plane to the ho... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Gemma, was brilliant getting flights and our preferred accommodation for a multi city holiday to Canada. The price was better than booking on line so gold stars all around!!
Virksomheden har svaret
We received excellent service (as always!) at Hays Travel, Killingworth. Also we were pleased to be given some good advice about booking aeroplane seats which will probably result in us saving some mo... Se mere
Virksomheden har svaret
Super friendly staff who can’t do enough to help. Very efficient and found exactly what I needed. Always just as excited for my holidays as me. The girls are always so helpful my son has started to bo... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktoplysninger
Unit 8 The Killingworth Centre, NE12 6YT, Killingworth, Storbritannien
- 0191 5438419
4,9
Fremragende
2 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Outstanding service from start to finish
I recently visited Hays Travel looking for advice on a cruise from New Zealand to Australia, and Stephanie was absolutely fantastic from start to finish. I went in with only a rough idea of what I wanted, and she took the time to find the perfect cruise, along with the flights, making the whole process completely stress-free.
Stephanie provided such lovely, personal and friendly service throughout, and nothing was too much trouble. Everything is now booked and I’m so excited for the trip. Thank you again for all your help — I would highly recommend Stephanie and Hays Travel to anyone looking to book their next holiday.
9. maj 2026
Besvarelse fra Hays Travel - Killingworth
Thank you so much for your lovely review! this really means a lot! its been a pleasure to help you so far and look forward to speaking to you between now and your cruise :) Stephanie
Stephanie thank you Liz ….and John Marshall
Stephanie. Killingworth branch of hays … went over and above to help us book and she also arranged our seats as both so us are disabled ,Stephanie arranged welfare taxis ..Tui.. my partner wasn’t very well ….medically. during our booking the staff and Stephanie again was on the ball immediately with out a second thought class water and a biscuit was provided with in no time ..100%. Recovery. Phew Thank you. Hayes I will be in to see you to show our thanks again today….
9. maj 2026
Besvarelse fra Hays Travel - Killingworth
Thank you so much for your amazing review! im so thankful to hear how happy you are with my service! a pleasure as always :) Stephanie
Friendly and professional service.
Friendly and professional service.
Delivered with the minimum amount of fuss.
30. april 2026
Besvarelse fra Hays Travel - Killingworth
Hi Raymond, thank you very much for the lovely review :)
All good staff willing to go the extra…
All good staff willing to go the extra mile nothing is too much trouble. That’s why we keep coming back.
5. maj 2026
Besvarelse fra Hays Travel - Killingworth
Thank you so much for the lovely review hope you have a great holiday Ali
Stephanie at Hays travel Killingworth
Stephanie at Hays travel Killingworth, was brilliant and very patient, helping me chose the right holiday. Thank you for all your help.
6. maj 2026
Besvarelse fra Hays Travel - Killingworth
Thank you for your kind feedback :) Glad I could help - Stephanie
Besvarelse fra Hays Travel - Killingworth
Thank you so much for your kind review! Thanks Julie
Fab service as usual for the full…
Fab service as usual for the full holiday booking service, car park, cruise upgrades and cabin reservations from Lynsey and the team. We wouldn't go anywhere else. Thanks.
18. april 2026
Besvarelse fra Hays Travel - Killingworth
Thank you for taking time to leave a lovely review for Lynsey :) we hope you have a wonderful holiday! Beth
Besvarelse fra Hays Travel - Killingworth
Thank you for your kind feedback :) - Stephanie
Besvarelse fra Hays Travel - Killingworth
Hi Christine, thank you so much for the lovely review :)
So professional
Easy from walking in to then telling what holiday I wanted to then be booked with all paperwork done within 15 minutes. I always book with hays for a peace of mind. Keep up the good work 👍
29. april 2026
Besvarelse fra Hays Travel - Killingworth
We're happy to hear that your booking experience was so easy and efficient! Thank you for your continued trust in us; we appreciate your kind words and support :)
Besvarelse fra Hays Travel - Killingworth
We're happy to hear that you had a great experience. Thank you for your feedback!
Kind Regards
Hays Travel
Nothing was a problem!
Stephanie was very helpful and patient when making the booking. She kept me informed when the booking changed and gave advice what to do to make the booking work. Nothing was a problem.
25. april 2026
Besvarelse fra Hays Travel - Killingworth
We appreciate your kind words! We're so happy to hear that we could assist you with your booking, keep you updated, and provide helpful advice.
Kind Regards
Stephanie
Being a first time cruiser on the Marella explorer 2
Being a first time cruiser me and my wife found the staff very knowledgeable and helpful and set up the hays money card for me as well which I feel is a great way of using your foreign currency abroad just like using your cards at home .
I know if I have any questions or problems, I can go straight into the store and speak to Julie or Stephanie and they would sort out my problems if I had any.
Had such a lovely cruise we have booked up again for next year bring it on
16. april 2026
Besvarelse fra Hays Travel - Killingworth
We're delighted you found our team knowledgeable and helpful for your first cruise! It's great to hear that the money card will be useful for you. We are pleased you enjoyed your cruise so much that you have booked again for next year. Lynsey
Very good service from the team
Very good service from the team at Killingworth! The staff member (Stephanie) was very knowledgable with my partner and I for helping us plan and book our honeymoon to Disneyworld Florida!
23. april 2026
Besvarelse fra Hays Travel - Killingworth
We appreciate you taking the time to leave us such a complimentary review. We are so happy to hear that you found our team helpful in planning your honeymoon! Stephanie
Hays service second to none
I have used hays for a number of years. Pleasant efficient staff most helpful. Don’t even bother looking for holidays anywhere else
27. marts 2026
Besvarelse fra Hays Travel - Killingworth
We appreciate your continued trust in us for your holiday bookings over the years. It's great to hear our team is helpful and efficient for you. Tia :)
Besvarelse fra Hays Travel - Killingworth
Hi Brian, thank you so much for the lovely review! :)
Fast and efficient service great…
Fast and efficient service great communication with all staff
21. april 2026
Besvarelse fra Hays Travel - Killingworth
We appreciate you taking the time to leave us such a wonderful review! We are so glad our team provided efficient service and communication.
Patient & professional
I wasn't sure where we wanted to go, I just knew where we didn't want to go. We wanted an early morning flight, preferably a weekend but not essential, somewhere hot & sunny. Julie took her time exploring all the options that were available, different airlines, hotels and locations. She was patient & extremely knowledgeable about various locations & we eventually settled on a 4* all inclusive in Ibiza
21. april 2026
Besvarelse fra Hays Travel - Killingworth
We're happy to hear that you had such a positive experience. Thank you for the review :) Julie
We have always booked our holidays with Hays Travel and found their service brilliant. As usual on booking Heather at Hays Travel was very friendly and helpful.
Heather was very helpful.
19. april 2026
Besvarelse fra Hays Travel - Killingworth
Hi Susan, thank you so much for booking with us and for such a lovely review :)
Heather was very polite and chatty and…
Heather was very polite and chatty and booked our holiday fast and efficient
18. april 2026
Besvarelse fra Hays Travel - Killingworth
Hi Hazel, thank you so much for booking with us and for such a lovely review :)
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.