Booked a cruise holiday for June 2027 at Hays Travel Heswall Wirral. My wife and I found staff to be professional, helpful and knowledgeable.The booking process was smooth running and we felt confiden... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Rose at Heswall branch went over and above to find us a great holiday within our criteria. The process was really easy. We were very grateful for her advice and expertise. Will definitely be using Hay... Se mere
Virksomheden har svaret
We decided that we wanted a last minute holiday. Scarlet in Hays Heswall branch managed to find us a holday that met all the criteria we requested.She was very patient and polite and made our visit... Se mere
Virksomheden har svaret
A very simple process from start to finish. Izzy was very helpful and efficient, making sure to meet all of our holiday needs and requirements. Another great experience with Hayes Travel
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktoplysninger
Unit 3, The Curve 139 Telegraph Road, CH60 7SE, Heswall, Storbritannien
- 0151 4380047
4,9
Fremragende
530 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Friendly attention and efficiency.
31. maj 2026
Besvarelse fra Hays Travel - Heswall
Thank you for booking with us again. We are always delighted to see you and so glad that we were able to book your next holiday!
We appreciate you taking the time to write a lovely, positive review! Thank you!
Kate.
The young ladies are very helpful
The young ladies are very helpful , and kind whenever I am looking to book a holiday
31. maj 2026
Besvarelse fra Hays Travel - Heswall
Delighted as ever to book your holiday! It is always a pleasure to see you and thank you for booking with us!
Such a pleasure to receive such a lovely review!
Thank you so much for taking the time to do so.
Kate.
Extremely friendly and helpful
Izzy was extremely helpful listened to exactly what we wanted out of a holiday
Searched and found our ideal holiday
30. maj 2026
Besvarelse fra Hays Travel - Heswall
What a lovely review! So glad that Izzy could find exactly what you were looking for!
Thank you for taking the time to write a review. We really do appreciate it!
Have a lovely holiday and we look forwards to welcoming you back into Hays Travel Heswall!
Kate.
Friendly and very professional
Friendly and very professional
Could not do enough for you and would use again.
26. maj 2026
Besvarelse fra Hays Travel - Heswall
Thank you for your positive comments!It was a pleasure for Rose to book your holiday!
We look forwards to booking your next!
Thank you!
Kate.
Excellent service from Kate
Excellent service from Kate. Finn and Scarlett . I recommend the Heswall branch highly
23. maj 2026
Besvarelse fra Hays Travel - Heswall
We are so glad you enjoyed your experience with our team. We appreciate your kind words and recommendation. We look forwards to hearing all about your holiday and can't wait to book your next!
Have a lovely time!
Kate.
Kind Regards
Hays Travel Heswall
always book at hayes travel in heswall…
always book at hayes travel in heswall just booked holiday. we seen fin and he was exceptional taked though everything and explained all about the holiday and price we would give him 10 out of 10 excellent
22. maj 2026
Uopfordret anmeldelse
Besvarelse fra Hays Travel - Heswall
This is a lovely review. I am delighted that Fin gave you excellent Customer Service.
We hope that you have a lovely holiday and can't wait to book your next holiday!
Thank you.
Kate.
As is always the case at the Heswall…
As is always the case at the Heswall Branch………..we were given excellent service. This time by Paige.
19. maj 2026
Besvarelse fra Hays Travel - Heswall
Thank you for your lovely comments! It is always a pleasure to book your holidays! We hope that you have a fabulous time and can't wait to book your next!
Kate.
The travel agent was extremely helpful…
The travel agent was extremely helpful and polite
16. maj 2026
Besvarelse fra Hays Travel - Heswall
Thank you! We are so glad that you were happy with our fabulous Customer Service! Have a lovely holiday and thank you for your comments!
Kate.
Isabelle
Isabelle, the young lady who made the reservations for our booking to Spain, was very, very helpful and clear with all elements of our travelling information.
14. maj 2026
Besvarelse fra Hays Travel - Heswall
Thank you so much! We are glad that we were able to book your holiday and we look forwards to welcoming you back in to Heswall Hays Travel.
Have a lovely hoiliday!
Kate.
A pleasure
Three of us went in for guidance on where was best to stay in madeira, as our experience last year was a little disappointing with the hotel we chose.Scarlett dealt with us patiently and knowledgeably resulting in us booking a hotel we have looked at for about four years now.
11. maj 2026
Besvarelse fra Hays Travel - Heswall
Thank you for coming back to Hays to arrange another holiday, it's always a pleasure arranging your trips, thank you for taking the time to leave feedback, Thanks you, Scarlett and Team Heswall
Excellent service.
Excellent service.
Very helpful
Wouldn’t go anywhere else
Staff all very friendly and always remember us from when we booked last
Booking process all straight forward
and explained step by step
Excellent
10. maj 2026
Besvarelse fra Hays Travel - Heswall
It was lovely to see you back in store again to arrange your next holiday, thank you for your continued business and taking the time to leave feedback, Thank you, Paige and Team Heswall
Holiday booking
When booking our holiday for a special occasion Isabelle was exceptional. I went to her wanting a specific holiday but without a a real idea of location and regularly raised questions. She was always helpful and knowledgeable and checked on everything for me. She gave me a number of options and has assisted me with ensuring my children’s allergies are noted. We are really looking forward to our holiday now. Would 100% recommend Isabelle and Hays Travel to book your holiday. Thank you Isabelle x
3. maj 2026
Besvarelse fra Hays Travel - Heswall
Thank you for your lovely review. We are so happy that we found your perfect holiday and look forwards to hearing all about it!
We always appreciate it when our Customers have had a lovely experience.
Thank you.
Kate.
Great service every time
9. maj 2026
Besvarelse fra Hays Travel - Heswall
Thank you for your review! Hope you have a lovely Holiday!
Summer holiday to Sorrento.
It was just so easy to sort our summer holiday. Staff very good. Concerns re flight cancellations answered. Currency sorted. All done in one visit.
6. maj 2026
Besvarelse fra Hays Travel - Heswall
What a lovely review! Thank you for taking the time to write a review.
Delighted that you booked your holiday with us and we look forwards to booking your next!
Have a lovely holiday!
Kate.
Excellent service and a great holiday booked
Last year we had great friendly service, so returned this year to book our next holiday.
The staff were again brilliant and the package we got was exactly as we wanted at an excellent price.
29. april 2026
Besvarelse fra Hays Travel - Heswall
Thank you for your reply and taking the time to write a review! I am so glad that we were able to package up exactly what you wanted! I hope that you have an amazing time!
Thank you for booking with us again.
Kate.
Besvarelse fra Hays Travel - Heswall
We are so happy that we provided excellent Customer Service and look forwards to booking your next Holiday! Thanks for your review!
Hays Travel Heswall
Excellent service
12. april 2026
Besvarelse fra Hays Travel - Heswall
Thank you for your review! Have a lovely holiday!
Besvarelse fra Hays Travel - Heswall
Thank you for your lovely comment - we always aim to provide a friendly service!
Rose is really helpful and understands…
Rose is really helpful and understands our preferences
17. april 2026
Besvarelse fra Hays Travel - Heswall
Thank you! We look forwards to welcoming you back in to Heswall to book your next holiday. Thank you for your review!
Besvarelse fra Hays Travel - Heswall
Thank you for taking the time to reply. We aim to provide the best Customer Service at all times so really appreciate you taking the time to review us!
Have a lovely holiday and we can't wait for you to come back in to book your next!
Kate.
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