Sue Andrew’s went the extra mile for us. She has put together a fantastic itinerary for our Australia trip - well researched and tweaked it with a smile when we wanted to make changes so that the resu... Se mere
Virksomheden har svaret
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Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Initially went to TUI to book who were not very friendly as we tried to book holiday with no appointment. Have used Hays before online, so popped in the shop where they were very accommodating and Emm... Se mere
Virksomheden har svaret
Absolutely amazing staff! We knew what holiday we wanted and they found it and booked it in a matter of minutes. We wouldn't use anyone else - the staff at the Hastings branch are brilliant; always h... Se mere
Virksomheden har svaret
Always book through Hays in Hastings (many staff members previously with Thomas Cook group before take over). Booking made with confidence. Travel Agent Sue was able to help us and book for us, ha... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktoplysninger
209/210 Queens Rd, TN34 1QP, Hastings, Storbritannien
- 01424572604
5,0
Fremragende
1 t anmeldelser
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Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Excellent service from Millie
Excellent service from Millie. Very helpful and knowledgeable.
28. marts 2026
Besvarelse fra Hays Travel - Hastings
Nigel,
We appreciate you taking the time to share your positive experience. We are happy Millie's expertise was so helpful to you.
Anne was terrific
Anne was terrific. Very helpful and spent a lot of time with us whilst we made our decision. Will definitely use Hays again as this was our first experience with them.
28. marts 2026
Besvarelse fra Hays Travel - Hastings
We're happy to hear that you found our team member terrific and helpful during your decision-making process. We appreciate your feedback and look forward to assisting you again!
Knew roughly what we wanted from a…
Knew roughly what we wanted from a holiday, but far better to draw on the experience of a knowledgeable travel agent to guide you through the finer details.
Service was absolutely excellent?
28. marts 2026
Besvarelse fra Hays Travel - Hastings
We're happy to hear that our expertise helped you refine your holiday plans. It is wonderful to know that you found our service to be excellent. Thank you for your feedback.
Millie- Hays Travel Hastings
They always manage to find the right…
They always manage to find the right holiday for us and sort everything we need
19. marts 2026
Besvarelse fra Hays Travel - Hastings
We are so happy we consistently find the perfect holiday and take care of everything for you.
Sue- Hays Travel Hastings
Besvarelse fra Hays Travel - Hastings
We appreciate you taking the time to share your thoughts. We're so glad that you found our service helpful and excellent once again!
Great agent!
Your agent was knowledgeable, friendly & exceptionally helpful. Flights all booked in super quick time!
19. marts 2026
Besvarelse fra Hays Travel - Hastings
We appreciate you sharing your kind words. We are so happy we could assist you and book your flights quickly!
Hastings, Hays Travel
Sue and Emma were very helpful and it…
Sue and Emma were very helpful and it was reassuring to have their help as I booked my first ever cruise for myself and my 98 year old mother.
18. marts 2026
Besvarelse fra Hays Travel - Hastings
Jane,
We're happy that the assistance we provided gave you reassurance while booking your first cruise for yourself and your mother. Thank you for your review.
hastings, Hays Travel
First time using Hayes Travel
The lady we saw was very helpfull and knowledgeable,and sorted the holiday we wanted ,in good time .would recomend .
15. marts 2026
Besvarelse fra Hays Travel - Hastings
Audrey Morrison,
We appreciate you taking the time to leave us such a wonderful review. We are so happy to hear that our team member was helpful and knowledgeable and met your needs.
hastings, Hays Travel
Went above and beyond our expectations
We went into our Hays branch told them where and what we wanted and they came up with with three options, in the end they found us the perfect option which we booked then and there, Our Travel advisor Anne went above and beyond and took care of all the details meticulously and checked with the operator all details over the phone it was well worth the Time and effort that Anne put in many thanks.
15. marts 2026
Besvarelse fra Hays Travel - Hastings
We appreciate you taking the time to share your experience. We are so glad we could find the perfect option for your trip and that our advisor was so helpful in ensuring all the details were taken care of.
Anne, Hays Travel
Millie
Millie was very helpful and friendly, put me at ease as i'm travelling alone for the first time.
14. marts 2026
Besvarelse fra Hays Travel - Hastings
We're happy to hear that our team member was helpful and friendly and made you feel comfortable booking your first solo trip. Thank you!
Hastings, Hays Travel
Excellent customer service
I emailed for help finding a holiday and I received a response the following day with options. Within 1 weeks my holiday had been booked. Absolutely amazing customer service by Sue. This is why I always book my holidays with you.
13. marts 2026
Besvarelse fra Hays Travel - Hastings
We're happy to hear that you received amazing customer service and that your holiday was booked quickly. Thank you for booking your holidays with us.
Hastings. Hays Travel
Always book with Hayes
Always book with Hayes. Friendly staff and helpful with any advice you need.
12. marts 2026
Besvarelse fra Hays Travel - Hastings
Sandra Cunningham,
We're happy to hear that our friendly staff was helpful and provided excellent advice. Thank you for booking with us and for your kind words!
hastings, Hays Travel
The Assistant went the extra mile and…
The Assistant went the extra mile and called the hotel for some local information.
7. marts 2026
Besvarelse fra Hays Travel - Hastings
Susan,
We're happy to hear that our assistant was helpful in getting local information for you from the hotel. Thank you for your positive feedback.
hastings, Hays Travel
Sara had time and patience and was very…
Sue had time and patience and was very helpful in all we asked
8. marts 2026
Besvarelse fra Hays Travel - Hastings
Stephen Lockwood tunbridge wel,
We appreciate your kind words. We are so happy to hear that our team could assist you with such patience and care.
hastings, Hays Travel
Sarah did amazing rescheduling our trip…
Sarah did amazing rescheduling our trip again after our flight by emirates was cancelled , she listened to our concerns and made us feel so at ease and now looking forward to our trip
7. marts 2026
Besvarelse fra Hays Travel - Hastings
Mr Robin Campbell,
We appreciate your lovely review! We are so pleased we could assist with rescheduling your trip and ease your concerns. We hope you have a wonderful time.
hastings, Hays Travel
Besvarelse fra Hays Travel - Hastings
Ann Hooley,
We appreciate you taking the time to leave us such a fantastic review; we are so happy to hear about your positive experience.
hastings, Hays Travel
Christmas coach hol
Sue at Hastings Bbranch was very helpful She spent a long time trying to find what I wanted So I would give full marks to Hastings Branch
4. marts 2026
Besvarelse fra Hays Travel - Hastings
customerJean Neish,
We appreciate you taking the time to share your positive experience. We're so happy to hear that our team was helpful and dedicated to finding what you needed.
hastings, Hays Travel
Such amazing customer service and…
Such amazing customer service and knowledge. Great to know staff were searching for the best possible deal for me.
3. marts 2026
Besvarelse fra Hays Travel - Hastings
Anda,
We appreciate you taking the time to leave us such a wonderful review! We're so glad to hear that you received great customer service and found our team knowledgeable.
hastings, Hays Travel
Due to the Middle East problem
Due to the Middle East problem, we were unable to go on a preplanned holiday. We went to the Hays Hastings branch without much of a clue as to where we wanted to go to. There, we met Sue. She was very helpful, gave us ideas and options, and before we knew it, we're going on a last minute replacement holiday to a place we had always intended to go to some day.
3. marts 2026
Besvarelse fra Hays Travel - Hastings
Dave Wood,
We appreciate you sharing your experience. We're glad we could assist with your holiday plans amidst the unforeseen circumstances and that you are going to a place you have always wanted to visit.
hastings, Hays Travel
Besvarelse fra Hays Travel - Hastings
claire,
We appreciate you sharing your thoughts with us! We are so happy to hear that you found our team helpful, efficient and pleasant.
hastings, Hays Travel
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