We have always headed over to hays travel for booking our holidays, there is no better feeling than actually going into store and speaking to somebody in person. Over the past year Ashleigh Graham ba... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Fantastic knowledge of what I asked for. Very smooth transaction and very polite service. Would definitely recommend and book again at the Flint branch
Every one that works at the Flint branch are always cheerful and go above and beyond to get you the holiday that you want ,i cannot fault the staff that work there
Virksomheden har svaret
Emma was great, she helped pull together all the elements of our special fly-cruise Asia-Australia for 2028. She was patient and knowledgeable about the 3rd party company, she ensured they were offer... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktoplysninger
28 Church Street, CH6 5AL, Flint, Storbritannien
- 01352 761000
4,9
Fremragende
508 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
We got to our accommodation and it was…
We arrived at the accommodation at 11:00 but had to wait until 15:00 to check in. When we finally got to the room, there were two separate mattresses pushed together with a noticeable gap in the middle, all covered with single sheets, and some of the sheets were stained.
The accommodation was also much further away than expected. While the staff themselves were polite and not the issue, we felt we needed more guidance and help on arrival. After checking in at reception in the main building, we were then sent outside to a different room.
The room also didn’t warm up properly, which made the stay uncomfortable. Overall, it hasn’t been the best holiday experience so far due to the room conditions and lack of support.
14. februar 2026
Besvarelse fra Hays Travel - Flint
Hi Ieuan,
We regret that your check-in was delayed and the room wasn't up to standards this is the case with early arrivals in most destinations. We also acknowledge the location and support issues you faced. After checking your booking notes my travel advisor has noted that you were advised the location was not central but hotel was withing your price range. We do appreciate your feedback, we will make a note of hotel beds and heating issues for future reference.
Thank you
Flint Hays Travel
Booked my holiday experience a lot of holidays through Hays
Booked a lot of holidays through Hays, found all of the girls very good they take there time and go through everything that you want, they make it a calm happy experience, my holidays have always been great
3. februar 2026
Besvarelse fra Hays Travel - Flint
O Williams,
We're happy to hear that our team provides a calm and happy booking experience, ensuring your holidays are great. Thank you for your positive feedback!
flint, Hays Travel
I was very happy booking my Holiday…
I was very happy booking my Holiday with Hays travel Flint.very pleasant and informative staff.would definitely use them again.
12. februar 2026
Besvarelse fra Hays Travel - Flint
Malcolm jones,
We're happy you were pleased with our informative and pleasant staff when booking your holiday. We appreciate your feedback and look forward to helping you again.
flint, Hays Travel
Pleasant and quick
Was able to locate and book a holiday we had seen online,very easy procedure.
5. februar 2026
Besvarelse fra Hays Travel - Flint
Peter Jones,
We appreciate you taking the time to leave us a review. We are so happy to hear that booking your holiday was a very easy procedure.
flint, Hays Travel
Outstanding service
Emma in Flint branch is amazing, nothing is too much trouble. She knows our preferences and understands exactly what we are looking for.
Always gives us 5 star treatment, we look forward to our future holidays that Emma sorts out for us.
31. januar 2026
Besvarelse fra Hays Travel - Flint
Linda Roberts,
We appreciate you taking the time to share your kind words. We're so happy to hear that our team member consistently provides you with outstanding service and understands your holiday preferences.
flint, Hays Travel
Great experience
Great experience! Ashley was very informative and helpful!
Thank you!
27. januar 2026
Besvarelse fra Hays Travel - Flint
Carly,
We appreciate you sharing your experience with us! We're glad that our agent was helpful and informative. Thank you!
flint, Hays Travel
the process of booking was made easier…
the process of booking was made easier than booking on line. This in part due to the accomodation not being available for cosy doubles which are advocated in the introduction for single bookings for most of our choices. In fact we had to resort to choosing only one available out of 5 destinations we had short listed. The fact that the coach seatings were barely a 1/4 full meant that the detinations were not almost fully booked. An inexplicable conumdrum.
30. januar 2026
Besvarelse fra Hays Travel - Flint
janet thompson,
We appreciate you bringing the booking and availability issues to our attention. We're sorry the cosy doubles weren't available and that your destination choices were limited. We'll look into the coach seat availability to improve our booking process. Thanks for your feedback.
flint, Hays Travel
Besvarelse fra Hays Travel - Flint
We appreciate you taking the time to leave us this great review; we are so happy you found our staff lovely and helpful.
Hays Travel
Holiday booking was fun.
Staff worked very hard to meet all our requirements, and believe me they were challenging requirements.
All the staff were super friendly and we all had a good laugh along the way.
28. januar 2026
Besvarelse fra Hays Travel - Flint
We appreciate your kind words! It's great to hear that our team's efforts to meet your challenging requirements were successful and that you enjoyed your time with us.
Hays Travel
Besvarelse fra Hays Travel - Flint
James,
We appreciate you sharing your positive experience; we are so glad you found our service great and our staff friendly during your visit!
Hays Travel
Lovely helpful staff in Hays travel…
Lovely helpful staff in Hays travel Flint. They helped me book my cruise and answered all my questions and made enquiries for me. Thank you so much x
20. januar 2026
Besvarelse fra Hays Travel - Flint
Karen,
We appreciate you taking the time to leave us such a wonderful review. We are so happy that our team could assist you with your cruise booking and answer all of your questions!
Hays Travel
Very helpful advice given
Very helpful advice given – with a smile and cheery word. We have not travelled abroad for 20 years and needed help acclimatising to new procedures. Just what we wanted – we will certainly book further holidays here.
27. januar 2026
Besvarelse fra Hays Travel - Flint
John Biltcliffe,
We're happy to hear that our advice was helpful and made you feel comfortable with new travel procedures. We appreciate your feedback and look forward to helping you book future holidays.
Hays Travel
Emma was knowledgeable
Thankyou Emma for your help with our holiday booking. All the staff are always so helpful amd friendly
26. januar 2026
Besvarelse fra Hays Travel - Flint
Lynne Sherratt,
We appreciate you taking the time to leave us such a wonderful review! We are so happy we could provide you with a great booking experience.
Hays Travel
Friendly helpful staff
18. januar 2026
Besvarelse fra Hays Travel - Flint
Thank you for your lovely review
Always use hays travel Flintshire all…
Always use hays travel Flintshire all the staff are very helpful
22. januar 2026
Besvarelse fra Hays Travel - Flint
Mr David Edwards,
We appreciate your continued bookings with us and are so happy that our team is helpful.
Hays Travel
Besvarelse fra Hays Travel - Flint
marion danson,
We appreciate you sharing your experience. We are so glad to hear that our representative was helpful to you during your interaction.
Hays Travel
As usual went into flint branch.n wales…
As usual went into flint branch.n wales already knew what and where we wanted to book but the staff were brilliant gave us a great deal on my holiday including insurance sorted everything there and then all the staff are so helpfull and freindly and know there jobs thats why keep going back to them
11. januar 2026
Besvarelse fra Hays Travel - Flint
Darren Mccarthy,
We're happy to hear that you had such a positive experience at our Flint branch! We appreciate your kind words regarding our team's helpfulness and expertise, and we're so glad we could assist you with your holiday booking.
Hays Travel
Besvarelse fra Hays Travel - Flint
David Roberts,
We appreciate your kind words! We are so happy to hear that our staff were helpful and accommodating to your needs.
Hays Travel
Lanzarote here we come
My fiance and I went to Hayes Travel in Flint, sat down with Emma and had a entertaining experience while choosing our next holiday. She is fab.
18. januar 2026
Besvarelse fra Hays Travel - Flint
Mrs Lea Ann White ,
We're happy to hear that you and your fiance had an entertaining experience while choosing your next holiday. We appreciate your positive feedback and are glad you enjoyed your time.
Hays Travel
A lovely experience as usual
A lovely experience as usual, we always book with you. Lily Rose who helped us was a delight and so patient, we are all booked and looking forward to our holiday in July. Thanks Lily Rose and Hays Flint.
17. januar 2026
Besvarelse fra Hays Travel - Flint
Mary Tudor,
We're happy to hear that you had such a lovely experience booking with us again. We really appreciate your kind words and are delighted you found our team member so helpful!
Hays Travel
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.