We were very well looked after by Lorraine who gave us all the information we needed in a concise and friendly manner. We always use our local Hayes Travel in Ferndown and would recommend it to anyon... Se mere
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Se, hvad kunderne siger
Experienced team who have real time knowledge of where you are going & manage to work out exactly what you are looking for. My 2nd year of booking flights & Lorraine in Ferndown is a star. Very respo... Se mere
Virksomheden har svaret
Excellent experience…Storm is outstanding in handling all my bookings . Extensive knowledge and attention to detail should be mentioned. A superbly managed branch…and everyone is very friendly an... Se mere
Virksomheden har svaret
Excellent service at Ferndown branch with Jess, always happy to help, goes to great lengths to make sure your holiday is the best! Very thorough in explaining everything concerning your holiday and gi... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktoplysninger
11 Pennys Walk, BH22 9TH, Ferndown, Storbritannien
- 01202 891616
5,0
Fremragende
836 anmeldelser
Bed kunder om at skrive en anmeldelse
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Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Jessica,,the trainee travel consultant…
Jessica,,the trainee travel consultant was absolutely brilliant..She explained everything to me so clearly and precise. Jessica will be a great attribute to Hays Travel..I am one happy customer Thankyou ...
30. juli 2026
Besvarelse fra Hays Travel - Ferndown
Thank you for your kind review, we are always pleased to help you :)
Besvarelse fra Hays Travel - Ferndown
Thank you for your kind review, we are always pleased to help you :)
They were very helpful in finding the…perfect holiday
They were very helpful in finding the perfect holiday.
Nothing was to much trouble.
30. juli 2026
Besvarelse fra Hays Travel - Ferndown
Thank you for your kind review, we are always pleased to help you :)
Jodie was very helpful with a friendly…
Jodie was very helpful with a friendly personality. Her experience ensured we were able to book the cruise we wanted at a price we could afford
25. juli 2026
Besvarelse fra Hays Travel - Ferndown
Thank you for your kind review, we are always pleased to help you :)
Jodie was well informed
Jodie was well informed , quick , efficient and very pleasant.😁
24. juli 2026
Besvarelse fra Hays Travel - Ferndown
Thank you for your kind comments and for booking with us :)
Happy experience
We were treated with respect and they did everything to get us exactly what we wanted. Giving us all the information we needed. Nothing was too much trouble so came away very happy.
22. juli 2026
Besvarelse fra Hays Travel - Ferndown
Thank you for your kind comments and for booking with us :) Glad we manage to find you a lovely cruise :)
Always book cruises through Ferndown…
Always book cruises through Ferndown Hays, very helpful and obliging.
14. juli 2026
Besvarelse fra Hays Travel - Ferndown
Thank you for your kind review, we are always pleased to help you
Besvarelse fra Hays Travel - Ferndown
Thank you for your kind review, we are always pleased to help you
Always great service at HayesFerndown
Always great service at HayesFerndown. Jodie was super helpful, professional and knowledgeable. First class- thank you!
14. juli 2026
Besvarelse fra Hays Travel - Ferndown
Thank you for your kind comments and for booking with us :)
Fast efficient booking
Jodie made booking this exciting safari cruise so easy.
Thank you
11. juli 2026
Besvarelse fra Hays Travel - Ferndown
Thank you for your kind comments and for booking with us :)
Besvarelse fra Hays Travel - Ferndown
Thank you for your kind comments and for booking with us :)
Besvarelse fra Hays Travel - Ferndown
Thank you for your kind comments and for booking with us :)
Personal service
Talking with an agent gives personal service and after booking, you know there is nothing more to do as they look after everything.
25. juni 2026
Besvarelse fra Hays Travel - Ferndown
Thank you so much for the lovely review. Hope you are looking forward to your holiday :)
Friendly knowledgeable easy to talk to…
Friendly knowledgeable easy to talk to made the whole process problem free
Thanks
28. juni 2026
Besvarelse fra Hays Travel - Ferndown
Thank you so much for the lovely review. Hope you are looking forward to your holiday :)
Besvarelse fra Hays Travel - Ferndown
Thank you so much for the lovely review. Hope you are looking forward to your holiday :)
The staff are always cheerful & always…
The staff are always cheerful & always happy to help no mater how small the enquiry.
Would highly recommend the Ferndown branch.
24. juni 2026
Besvarelse fra Hays Travel - Ferndown
Thank you so much for the lovely review. Hope you are looking forward to your holiday :)
So reliable and willing to help
This involved changing of bookings on board Cunard, for which Cunard required authorisation from Hays Ferndown. This was provided seamlessly and immediately, enabling us to progress with revised plans. Hays Ferndown have provided us with exemplary service for a number of years now and we can't recommend them highly enough.
12. juni 2026
Besvarelse fra Hays Travel - Ferndown
Thank you again for such a lovely review :) We hope you are looking forward to your new cruises :)
Right place for cruise booking
Thank you very much Jessica for quickly booking. We were glade to talk with you - polite and really skilled travel agent. Many thanks.
12. juni 2026
Besvarelse fra Hays Travel - Ferndown
Thank you so much for your kind words. Have a lovely time! :)
I can’t recommend this travel agent…
I can’t recommend this travel agent highly enough. Time and time again they find us the most amazing holidays, with fantastic quality hotels and brilliant value for money. They always take the time to understand exactly what we’re looking for and consistently exceed our expectations.
Their attention to detail, excellent customer service, and ability to source outstanding destinations make booking completely stress-free. Every holiday they’ve arranged for us has been memorable, and we wouldn’t trust anyone else to organise our trips.
If you’re looking for someone who genuinely cares about finding the perfect holiday, this is the travel agent to use. Five stars all the way!
11. juni 2026
Besvarelse fra Hays Travel - Ferndown
Thank you so much for the lovely review. Hope you are looking forward to your holidays :)
Yet again the team went above our…
Yet again the team went above our expectations and not only matched a competitor but went above it and gave us a fabulous deal. Well done everyone at the Ferndown Dorset office…. Thank you
18. juni 2026
Besvarelse fra Hays Travel - Ferndown
Thank you so much for the lovely review. Hope you are looking forward to your cruise :)
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