Always go the extra mile in achieving my objective and I was always kept up to date with progress made. Storm at the Ferndown branch is an excellent member of staff and always gives 110% and a very... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
We always book our holidays through Hayes with Lorraine Allinison. We find her so patient, knowledgeable, friendly and understands our needs. We trust her. We booked our holiday again for next year.... Se mere
Virksomheden har svaret
We were very well looked after by Lorraine who gave us all the information we needed in a concise and friendly manner. We always use our local Hayes Travel in Ferndown and would recommend it to anyon... Se mere
Virksomheden har svaret
Experienced team who have real time knowledge of where you are going & manage to work out exactly what you are looking for. My 2nd year of booking flights & Lorraine in Ferndown is a star. Very respo... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktoplysninger
11 Pennys Walk, BH22 9TH, Ferndown, Storbritannien
- 01202 891616
5,0
Fremragende
838 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra Hays Travel - Ferndown
Thank you so much for your feedback. It was a pleasure to help you with your cruise booking :)
Very helpful and professional travel…
Very helpful and professional travel agent. He(Storm)made the experience so easy. Would highly recommend Hats travel Ferndown.
18. september 2025
Besvarelse fra Hays Travel - Ferndown
Thank you for the lovely review :) I hope you are looking forward to your holiday :)
Lorraine at Ferndown office helped us…
Lorraine at Ferndown office helped us through several options with enthusiasm and professionalism. She is a star!!!
19. september 2025
Besvarelse fra Hays Travel - Ferndown
Thank you so much for your feedback. It was a pleasure to help you with your holiday booking - Lorraine :)
Usual excellent service, friendly & polite.
Saw a new agent for first time. Service was of the usual good standard. Answered our questions & booked a new trip in a friendly & polite manner.
10. september 2025
Besvarelse fra Hays Travel - Ferndown
Thank you for your kind comments! It was lovely to meet you and book your cruise -Lorraine
Great service and help
I booked another cruise With Hays Ferndown, as usual they found the perfect cruise at a great price. All the special requests were no problem
5***** for Chris, Ably assisted by Jessica 5***** !
12. september 2025
Besvarelse fra Hays Travel - Ferndown
Thank you so much for your comments. It was great to see you again and help you with your 2027 cruise - Chris & Jessica :)
Trip to Vietnam
We have used Hays Travel on numerous occasions and have always found their service exemplary. This particular occasion was to book a trip to Vietnam, Cambodia and Laos and the agent was excellent - very helpful and with a good customer interface. Thank you.
2. september 2025
Besvarelse fra Hays Travel - Ferndown
Thank you for your kind comments, it was lovely to meet you both and organise your trip for you -Lorraine :)
Simple booking
We wanted to book a holiday we had seen on the internet so we went into one of their agencies and was seen by a representative, we found him to be extremely informative, helpful and polite, it was so simple and took away any stress of online booking.
6. september 2025
Besvarelse fra Hays Travel - Ferndown
Thank you for the lovely review :) Lovely meeting you and hope to see you soon.
Very professional Travel Agents
Acting on an original basic brief they created a much more interesting holiday, with more convenient travel arrangements and continued offers of after service, as and when required.Staff were very professional and extremely helpful, making the whole experience very pleasant. We definitely recommend the Ferndown Office.
24. august 2025
Besvarelse fra Hays Travel - Ferndown
Thank you for your lovely review. I am happy that we were able to enhance your holiday for you and that you had a good booking experience. Many thanks, Leanne
The sales Rep Storm was very helpful…
The sales Rep Storm was very helpful and polite many thanks 🙏
31. august 2025
Besvarelse fra Hays Travel - Ferndown
Thank you for the lovely review. Hope you are looking forward to your cruise
Personable and efficient service
Storm handled our booking in a very patient, caring and efficient manner. Nothing was too much trouble for him. He instilled total confidence in us regarding the professionalism of Hays Ferndown.
27. august 2025
Besvarelse fra Hays Travel - Ferndown
Thank you for the lovely review. Hope you are looking forward to your holiday :)
Booked another holiday at Hays Travel
Booked another holiday at Hays Travel. Storm is always knowledgeable and helpful and it is a pleasure dealing with him.
30. august 2025
Besvarelse fra Hays Travel - Ferndown
Thank you for the lovely review and popping in again. Hope to see you soon :)
Whenever I book with Hayes it’s always…
Whenever I book with Hayes it’s always a relaxed experience, Martine is a very good example of a person who makes me smile whilst sorting out my needs.
22. august 2025
Besvarelse fra Hays Travel - Ferndown
Thank you so much for your feedback :)
Besvarelse fra Hays Travel - Ferndown
Thank you so much for your feedback. It was a pleasure to help you with your river cruise for next year and I hope you are all looking forward to an amazing holiday - Chris :)
The staff were very helpful and made my holiday booking very easy.
The staff were very helpful
17. august 2025
Besvarelse fra Hays Travel - Ferndown
Thank you so much for your feedback! It is always a pleasure to help you with your holiday bookings :)
Besvarelse fra Hays Travel - Ferndown
Thank you so much for your feedback. It was a pleasure to help you with your cruise booking
Besvarelse fra Hays Travel - Ferndown
Thank you so much for your review. It was lovely to meet you and get your P&O Cruise confirmed - Storm
Besvarelse fra Hays Travel - Ferndown
Thank you for the lovely review. Lovely to see you again
Excellent customer service
20. august 2025
Besvarelse fra Hays Travel - Ferndown
Thank you so much for your comments. It was a pleasure to see you again and get your P&O Cruise booked for 2027 - Chris :)
Professionals with a smile and a total knowledge of their subject.
The review title says it all.
10. august 2025
Besvarelse fra Hays Travel - Ferndown
Thank you so much for your feedback. It was a pleasure to see you again and help you with your trip to Jersey later this year - Chris :)
We were given an explanation of each part of the process in an easy and comfortable meeting .process
We have used the Ferndown office for years. Staff are known to us so the booking was completed very quickly.
12. august 2025
Besvarelse fra Hays Travel - Ferndown
Thank you for the lovely review and using us again :)
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