Hays Travel - Falkirk Anmeldelser 

Caroline in the Falkirk branch who we booked our trip with is amazing, very polite, informative and went through everything to make sure we understood and got us a great deal

We were pleasantly engaged with on our arrival with immediate attention provided. Having been asked and providing the details of the type of holiday we wanted we were provided with options in accordance with our parameters and decided on a holiday which was discussed and explained in sufficient detail to see our holiday expectations and needs satisfied at the time of booking. Very happy with the service provided.

All staff were lovely.

Victoria Scott was so helpful , knowledgeable and very friendly - made booking very easy.

We live in Glasgow but would happily travel to Falkirk in the future to book with her again.

Staff very helpful, not at any time did we feel that we were being pushed or hurried into making a decition.
We could contact them outwith visiting the shop, if we had any further questions.

Was treated with respect and took our time with us

I always book with your Falkirk shop, the staff are amazing, they are so helpful and listen to my needs. We do cruises and they always advise us and never get it wrong, we've never had a bad holiday. They do all the paperwork and check us into the ship. I'm a technophobe and couldn't do it without them. The manager Victoria is brilliant and couldn't do a better job, with her smile and patience with me at 75 can't be matched, she deserves a medal.Would never use any other travel agent as Hays are the best.

Excellent friendly service, seamless 🥰

Jemma was patient, honest and knowledgeable putting our mind at ease on a number of things and providing great advice throughout our enquiry.

Ava helped booked a trip to Amsterdam, she was very polite, made it easy for me and gave me all the information I needed

Booked the last few holidays with hays travel in Falkirk booked with Miriam she is very good and helpful and nothing is too much hassle top class service

We were well looked after and sold the dream holiday we were looking for . Very friendly and professional advice throughout and a fantastic experience all round

Caroline was extremely helpful organising our holiday will def be using her again

Staff member was very helpful and knowledgeable to assist in making our initial booking.

I my experience was exceptional thus the reason I go back, agents very friendly and helpful with choosing the right holiday for you

We only went in to make a price comparison, , but the very capable and enthusiastic Caroline soon convinced us, that it was a great deal ,and definitely the best time to book !! We are now looking forward to our second holiday, not completed our first one yet, happy days with Hays.

Girl was pleasant, able to answer all our questions and made booking our holiday easy

Delighted with the holiday that has been book, all the staff were so helpful and friendly! Would not hesitate to recommend Hays Falkirk and I will be back soon for my next trip , Many Thanks, Evelyn

Caroline was great 👍 she listened to our requirements, went the extra mile always keeping us informed, tweaking things when we needed changes to a hotel or travel dates. Fantastic service wouldn’t hesitate in asking Caroline to organise any future trips. We know we are in safe hands.

Staff so friendly ...and take their time going through holiday with you ..no rush ..no pressure..Customer Service is excellent..Definitely recommend Hays Travel 😁

Hays take time to understand what we needed from our holiday and listened to our views.