Staff were very professional, friendly and inviting. Gave clear explanations of our options and pricing with no pressure applied as to which one we chose. Followed up with a phone call on the same day... Se mere
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Se, hvad kunderne siger
We really enjoy the personal service we experience,every time we book our holidays at the St Thomas branch. Laura and all her colleagues are very welcoming. We are always confident that they will ad... Se mere
Virksomheden har svaret
Our whole experience with Hays, Exeter, was fantastic. Esme was fantastic, and incredibly helpful throughout the whole process, and her colleague Teresa was amazing too. From service, to customer care... Se mere
Virksomheden har svaret
I was made welcome and Georgia helped me to find the River Cruises I wanted to travel on. She also explained that she could arrange Hotel accommodation and a taxi service should I need assistance in r... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktoplysninger
14 St Thomas Centre Cowick Street, EX4 1DG, Exeter, Storbritannien
- 01392 202066
4,9
Fremragende
848 anmeldelser
Bed kunder om at skrive en anmeldelse
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Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Excellent prompt customer service with…
Excellent prompt customer service with personable and clear instruction.
13. februar 2026
Besvarelse fra Hays Travel - Exeter St Thomas
Thank you for your kind review :) -Laura
Excellent service
Excellent service which was above and beyond expectations. Charming young lady who was able to sort out exactly what we needed.
4. februar 2026
Besvarelse fra Hays Travel - Exeter St Thomas
Thank you for your kind review, it was a pleasure to book your holiday :) - Hayley
Besvarelse fra Hays Travel - Exeter St Thomas
We appreciate you taking the time to share your thoughts, and we are so glad to hear that you found my service helpful and efficient, Laura :)
Besvarelse fra Hays Travel - Exeter St Thomas
Thank you for your kind review! It was a pleasure to get this booked for you- Kes :)
Holiday booked with Hayes Travel
We went to Hayes Travel Exeter to book a cruise Kelly looked after us found us the exact cruise we wanted and everything went as smooth as clockwork all the staff are very helpful and friendly would highly recommend
10. februar 2026
Besvarelse fra Hays Travel - Exeter St Thomas
Thank you for your kind review! It was a pleasure to get this booked for you- Kelly :)
Besvarelse fra Hays Travel - Exeter St Thomas
Thank you for your kind review. It was a pleasure to get this booked for you :)
Esme is the best
The store was busy which clearly shows how popular it is.
I was served by Esme - she was personable, kind, happy, knowledgable and a pleasure to spend half an hour with. I knew where I wanted to go which made my visit quicker than some who visit I imagine.
Esme knew a lot about the area I am holidaying, she organised my silver stay parking at Bristol airport, offered to organise my insurance but I already have that with my bank account. Esme handed me my paperwork and emailed everything to me aswell.
All in all I would definitely visit Hays again and would make a beeline for esme if she isn’t busy!
Thank you Hays and thank you Esme ⭐
8. februar 2026
Besvarelse fra Hays Travel - Exeter St Thomas
Thank you for your kind review, was a pleasure booking your holiday. We look forward to hearing about your adventures. Kind Regards Hayley
Besvarelse fra Hays Travel - Exeter St Thomas
Hi Dean, Thank you for your kind review, it was lovely to chat with you and book your holiday.
Very helpful
Very helpful we didn't know where we wanted to go but good advice and knowledgeable.
8. februar 2026
Besvarelse fra Hays Travel - Exeter St Thomas
Thank you for your kind review Kind regards hayley
Helpful and knowledgeable staff
7. februar 2026
Besvarelse fra Hays Travel - Exeter St Thomas
Thank you for your kind review was a pleasure booking your cruise. Kind regards Hayley
I’m a bit disappointed really I used…
I’m a bit disappointed really I used gift vouchers that my dad gave me to pay for a bit of my holiday and after I had paid the balance I got a call asking for more money as they said they were out of date.
I saw no date on the cards
Very disappointed as my dad’s just died and it was one of the last gifts from him I’m thinking after you have paid your balance and left the shop you should not be asked for more money transaction was completed
6. februar 2026
Besvarelse fra Hays Travel - Exeter St Thomas
Thank you for leaving your review. Once gift cards have expired we cannot extend the date any further. We did try and contact head office to make an exception, but they are unable to do this. As discussed with you on the phone, we did discount your holiday by £65 to cover some of the cost- Holly
Very helpful and understanding stafg
4. februar 2026
Besvarelse fra Hays Travel - Exeter St Thomas
Thank you for your kind review, ,it was a pleasure to book your holiday :) - Theresa
Holly the Hayes Agent was excellent
Holly the Hayes Agent was excellent. Very professional efficient and effective. Cleary experienced and an asset to the company
30. januar 2026
Besvarelse fra Hays Travel - Exeter St Thomas
Thank you for the kind review, it was a pleasure to get this booked for you- Holly :)
Excellent customer service Went above…
Excellent customer service Went above and beyond when our flight was cancelled to New York made all changes simple and less stressful for us
Couldn’t have asked for anything more
27. januar 2026
Besvarelse fra Hays Travel - Exeter St Thomas
Thank you for your lovely review :) -Kelly
Always a pleasure.
27. januar 2026
Besvarelse fra Hays Travel - Exeter St Thomas
Thank you for your kind review, it was a pleasure to book your holiday :)
Haley in Exeter cowick street is so…
Haley in Exeter cowick street is so helpful & polite made our experience so nice definitely will use them again.
1. februar 2026
Besvarelse fra Hays Travel - Exeter St Thomas
Thank you for your lovely review :) -Hayley
Besvarelse fra Hays Travel - Exeter St Thomas
Thank you for your review :)
Great service from Laura from ST.Thomas…
Great service from Laura from ST.Thomas always comes up with best holidays been using her for years
31. januar 2026
Besvarelse fra Hays Travel - Exeter St Thomas
Thankyou for taking the time to leave me a lovely review, always my pleasure to help you with your holidays, see you soon. Laura :)
Kes our travel agent was very helpful…
Kes our travel agent was very helpful and patient and quickly ascertained what sort of holiday experience we were seeking.We are looking forward to our holiday in the sun
23. januar 2026
Besvarelse fra Hays Travel - Exeter St Thomas
Thank you for your review, it was a pleasure to book your holiday :) - Kes
Staff very polite,helpful and more than…
Staff very polite,helpful and more than happy to answer our questions. Nothing was to much trouble.
19. januar 2026
Besvarelse fra Hays Travel - Exeter St Thomas
We appreciate your positive feedback! We are so happy to hear that our staff were helpful and happy to assist you with your questions :)
Hays Travel
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