Ammie was very patient, she listened to our requested & she went the extra mile & looked up transport links for the area we would be staying at. We are happy with our holiday booking.
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
We just popped into the Elgin branch as we had half an hour to spare and we’re thinking of booking a cruise for our honeymoon. Left details of what we were thinking about and within half an hour Lea... Se mere
Virksomheden har svaret
Amie sold it to us my partner gets very stressed and she went and understood she was perfect from start to finish very helpful nothing was any problem for her delighted with her
Virksomheden har svaret
We felt like you listened to what it was that we actually wanted rather than what other travel groups wanted to sell. One of our large party is disabled and they could give us the reassurance we neede... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktoplysninger
142 High St, IV30 1BD, Elgin, Storbritannien
- 01343320008
4,9
Fremragende
504 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
hols
All the staff are always friendly & helpful but a special shout out to Karen whose knowledge is amazing
10. maj 2026
Besvarelse fra Hays Travel - Elgin
Thank you for the lovely review! We appreciate it so much and will pass this onto Karen :)
personal attention
I like the way they focus on what I want to do with my trip, and help me to get organised efficiently.
2. maj 2026
Besvarelse fra Hays Travel - Elgin
Hi Anne,
We appreciate you taking the time to share your experience. We're hope you have a wonderful trip!
Kind Regards
Hays Travel Elgin
Lovely experience with Leigh
Lovely experience with Leigh. Patience while dates and itinerary changed.
1. maj 2026
Besvarelse fra Hays Travel - Elgin
Thank you so much for your lovely review, we hope you have an amazing trip! ✈️🌍 - Hays Travel Elgin
Great staff
Great staff, Diane couldn’t have been more helpful. She is exceptional at her work.
8. maj 2026
Besvarelse fra Hays Travel - Elgin
We are so glad to hear our team provided such excellent service. We appreciate your kind words!
Besvarelse fra Hays Travel - Elgin
Thank you so much for your lovely comments! :)
Great guidance
Clear explanation of what was on offer.
Friendly staff, cooperating with each other.
Informed of all aspects of airport, coach, cruise ship, extras, add ons etc.
Kindly printed e docs.
30. april 2026
Besvarelse fra Hays Travel - Elgin
Thank you so much for the lovely review! We appreciate you taking the time to leave it. Have the best time away :)
Iona was attentive and really helpful…
Iona was attentive and really helpful giving us plenty of choice and helpful information. Holiday to Morocco was booked very easily.
6. maj 2026
Besvarelse fra Hays Travel - Elgin
Thank you for the lovely comments, we appreciate you taking the time to leave the review! :)
Very knowledgeable member of staff
Very knowledgeable member of staff. Helpful and kind.
29. april 2026
Besvarelse fra Hays Travel - Elgin
Thank you for the lovely feedback, we appreciate it!
Emma at Hays Elgin was very efficient…
Emma at Hays Elgin was very efficient professional and seemed very experienced in what she was doing. I found the whole experience very easy with no stress.
Thank you Emma
1. maj 2026
Besvarelse fra Hays Travel - Elgin
We appreciate you taking the time to share your experience with us. We are so happy to hear that you found our service efficient, professional, and stress-free.
Absolutely fantastic experience
Absolutely fantastic experience! The manager Karen was just fantastic, she made us so welcome and sorted all our holiday needs. Also Karen's colleague Iona was extremely helpful! 5star experience!!
30. april 2026
Besvarelse fra Hays Travel - Elgin
We are happy that you had such a wonderful experience. It's great to hear that our team was able to provide such excellent support for your holiday needs. Thanks for your review!
I was speaking with Iona from the Elgin…
I was speaking with Iona from the Elgin store and she was so helpful and friendly when helping book my holiday ☺️
29. april 2026
Besvarelse fra Hays Travel - Elgin
Thank you for the kind feedback we appreciate it so much! We will pass this onto Iona :)
The staff at Hays travel Elgin are all…
The staff at Hays travel Elgin are all very pleasant and helpful.We were served by Emma she was very helpful and looked up a few holidays that met our requirements we were very pleased with the choice she presented us with.
15. april 2026
Besvarelse fra Hays Travel - Elgin
Thank you for the positive feedback, we are glad you had a pleasant experience! 😊
Fantastic service couldn’t have asked…
Fantastic service couldn’t have asked for more by our assistant Dianne
22. april 2026
Besvarelse fra Hays Travel - Elgin
Thank you for the lovely review! We appreciate the nice words 😊
Besvarelse fra Hays Travel - Elgin
Thank you for the positive review, we appreciate the lovely words! 😊
Fabulous experience working with Karen
Fabulous experience working with Karen, she took a very broad 'scope' and tailored it to exactly what we needed. She also managed get a cracking deal for us with the hotel. Will definitely be booking through Karen again. x
8. april 2026
Besvarelse fra Hays Travel - Elgin
Thank you so much for the lovely review! We appreciate the positive feedback! 😊 x
We have never used hays travel before…
We have never used hays travel before but found it to be an excellent experience.
We knew where we wanted to go and were flexible on dates which made things easier .
We woukd definately use hays travel again
9. april 2026
Besvarelse fra Hays Travel - Elgin
Thank you for the positive review! We appreciate it so much! 😊
Karen Manager
Karen, Was exceptional and slowly explained the booking process. Fantastic service and will look to book future holidays in Elgin
14. april 2026
Besvarelse fra Hays Travel - Elgin
Thank you for your lovely review, we really appreciate it!
The staff were very pleasant and took…
The staff were very pleasant and took time to explain in detail all the relevant points re the different cruises, especially the suitability of the different departure and arrival times.
Booking was quick and straight forward.
10. april 2026
Besvarelse fra Hays Travel - Elgin
Thank you for your lovely words, we really appreciate it!
Always a pleasure asking the team here…
Always a pleasure asking the team here to find me a fabulous holiday! They have never let me down and are always very helpful and accommodating when I give them my list of “ would like”! It’s as if they gave a magic wand and produce EVERY time! Professional and helpful!
10. april 2026
Besvarelse fra Hays Travel - Elgin
Thank you so much for your lovely review! 😊 We love turning your wish list into the perfect holiday every time ✨✈️
Excellent service from Aimee
Excellent service from Aimee, extremely helpful. Customer service excellent makes a pleasant change to get such good service
8. april 2026
Besvarelse fra Hays Travel - Elgin
Thank you so much for the lovely review! I appreciate it - Aimee :)
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